Cincinnati Carpet Cleaners

CINCINNATI, OH

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"Service scheduled between 8 and 10 in the morning.  Just slightly before 8, two technicans arrived and while I'm glad I didn't have to wait around all day, I was very surprised the service provider didn't call ahead to advise they were on the way and provide the name of the employees.  No advance notice meant I couldn't first put the cat in a closed room and because they have to leave the front door open when they work, I worried after they left that she may have gotten out. The technicans were courteous, nice, not pushy.  I did, however, agree to $60 in additional sanitation service they recommended when I mentioned that there were some dog urine spots that may or may not be old.  Seemed reasonable.  When they were leaving, the carpets looked much better.  I was very surprised, however, to observe after they left that with the exception of one chair, not a single piece of furniture was on the little styrfoam squares while the carpet dried.  It did not look like they cleaned under anything.  Today, just 48 hours later as I prepare for company coming next weekend, I found that in fact they had not.  There were dead bugs and dust/paper/etc. under a couple of small pieces of furnitiure and even a small ball (think fist-sized, not pool).  As I took pictures of some examples, I also noticed a stain in the hallway that I checked and it was a smelly gift from the pet. I called the
Cincinnati Carpet Cleaners Provider Name Locked
-Fention office to share my concerns about the cleaning and this was the biggest breakdown in customer service.  I was told that it had been my responsibility to have told them if I wanted any furniture moved.  My thinking is that if they thought I had an affirmative duty to let them know that my expectation was that all of the carpet be cleaned they should have told me that when I scheduled or when they arrived.  Prior to using
Cincinnati Carpet Cleaners Provider Name Locked
cleaners always cleaned under small furniture.  (I'm not thinking they should move bookshelves or heavy tv stands but one item, for example, was a cheap little round decorative side table that wasn't even made of wood - a 6 year old have lifted it up.)  The woman on the phone made excuses, did not offer to work something out about the areas missed, and did not even ask my name so that she could put a note on my account for future service (of which there now will be none) indicating that I wanted small items moved for cleaning.  Mistakes happen, we're all human, but the type of company I want to do business with is one that corrects them.  There was no interest by this service provider to do so.
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"They are awesome! It was just done. Sometimes you dread having a service provider come into your home. They did the job and got it taken care of. I did not have to worry about anything. They were professional, did the job and left. They are cost effective, polite and fast."
 
 

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Cincinnati Carpet Cleaning Articles

Best Cincinnati Contractors of 2012

Integrity owner James Mattox says he uses only the chemicals and add-ons that are absolutely necessary to get the job done. (Photo by Rod Vesper)

Angie's List names the Best Cincinnati Contractors of 2012.

Cincinnati carpet cleaners come through in 11th hour

Landlord is grateful that Burlew's beat the buzzer for when his new tenant was to move in.

Cincinnati carpet cleaner tackles grease and dog stains

Homeowner hires Cincinnati carpet cleaner to remove stains from her white carpet. She says he took pride in his work and did a great job.

Can I steam clean my wool carpet?

Getting your new carpet professionally cleaned every six to 12 months can help it stay looking new longer. (Photo by Patrick Dennison)

If you have wall-to-wall wool carpet in your home, you have the world most durable, tried-and-true carpet fiber known to man. But can you get that expensive wool wall-to-wall carpet professionally cleaned?

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Cincinnati Carpet Cleaners Reviews

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"The two  men that came out were respectful and on time.  They worked really hard and consistently.  They did not push the extras, but suggested them.  The next time I probably will stick with  just cleaning and stain protection.  Since it had been at least 2 years since I cleaned the carpets, I wanted them as fresh as possible.  I have used
Cincinnati Carpet Cleaners Provider Name Locked
before and have liked their work.
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"
Cincinnati Carpet Cleaners Provider Name Locked
was the second company that I called to get a quote for the cleaning.  They were close to the first estimate but preferred their services.   The lady that took my order had been with
Cincinnati Carpet Cleaners Provider Name Locked
for 28 years and was most helpful and pleasant, offering alternatives in having the steam cleaning done in our home or having them picked up and delivered for free as part of their service.  She provided the quote and arranged for pickup. There was a slight misunderstanding and the cushions were dry cleaned rather than steam cleaned, but they honored their quote for the steam cleaning price and were very efficient and pleasant in the transaction.  The young man that did the pickup and delivery was very pleasant and  took care of the misunderstanding and the difference in cost.  He called beforehand to arrange for a delivery time and the cushions were delivered in protective plastic covers.  Have used
Cincinnati Carpet Cleaners Provider Name Locked
for dry cleaning clothes for several years but this was the first time for upholstery cleaning.  Will use them again.  An overall pleasant experience.
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"They arrived exactly on time. The two man team were very courteous and cleaned the carpets thoroughly. The even cleaned my foyer rug and doorstep rug complimentary. I will be using them in the future."
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"He is great! The carpets are who knows how old (they were there when we bought the house eight years ago). Dogs had
Cincinnati Carpet Cleaners Provider Name Locked
, pooped and vomited on it not to mention traffic from shoes. The carpets look virtually brand new! He is a wizard at carpet cleaning."
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"
Cincinnati Carpet Cleaners Provider Name Locked
arrived within scheduled time and performed service as described. I have no complaints of any kind as
Cincinnati Carpet Cleaners Provider Name Locked
performed work in a positive, professional manner. This was the first time using
Cincinnati Carpet Cleaners Provider Name Locked
and I would not hesitate to have them back in the future. They did a nice job!"
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"
Cincinnati Carpet Cleaners Provider Name Locked
does a great job of cleaning valuable oriental carpets, regardless of whether they are made of wool, silk or cotton. We have had them clean our wool carpets from Turkey several times. I called and scheduled a pick-up because the carpets are heavy and large. The sizes are: (1) 300 cm x 208 cm or 10 feet x 7 feet, (2) 280 cm x 182 cm or 9 feet x 6 feet, and (3) 3 feet x 4 feet. The carpets came back very clean and the two men who delivered them laid them down and moved the furniture back as well. I've always been very pleased with
Cincinnati Carpet Cleaners Provider Name Locked
and would use no one else. They've been in business a very long time.
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"
Cincinnati Carpet Cleaners Provider Name Locked
did an excellent job cleaning the carpets in my house. They arrived on time and were very respectful of my property. They gave me advice on what to do to make sure the carpet remains clean and how long I should let it dry after the cleaning. They had high quality industrtial equipment that left my carpets looking great. They were very meticulous and even cleaned the sides of the stairsteps. My only complaint is that they damaged the corners of the baseboards as they were dragging their equipment and hoses around corners."
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"A very positive experience, and it always is. I have used him for at least three years and maybe longer. I wanted to specifically give him a good recommendation, he is wonderful. He is a one person carpet cleaning company."

All Carpet Cleaners in Cincinnati, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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1-800-Water Damage

4840 Business Center Way
Cincinnati, OH

25th Hour Associates

4725 Walton Creek Rd
Cincinnati, OH

4 Dry Out Inc

3320 Creek Rd
Cincinnati, OH

A & L CLEANING SERVICE

7442 KENDARA CT
Cincinnati, OH

A & T BUILDING MAINTENANCE

JEFFERSON AVE
Cincinnati, OH

A A RESTORATION

3259 HOMEWARD WAY
Fairfield, OH

A Absolute Carpet Cleaning

8325 Princeton Rd
Middletown, OH

A AMERISTAR CARPET UPHOLSTERY

3590 WEAVER RD
Batavia, OH

A CRYSTAL CARPET CLEANING CO

11279 LEBANON RD
Cincinnati, OH

A-1 Carpet & Air Duct Cleaning

5010 Princeton Road
Hamilton, OH

A-1 Cleaning Inc.

Cincinnati, OH

A-1 MAGIC STEAM CARPET CLNG

6169 TYLERSVILLE RD
West Chester, OH

A-1 Restoration

Po Box 764
Hamilton, OH

A-ADVANCE CARPET SVC

11279 LEBANON RD
Cincinnati, OH

A-ALL TIME MAINTENANCE LTD

7915 E MIAMI RIVER RD
Fairfield, OH

A-AMERISTAR CARPET CLEANING

1211 STATE ROUTE 131
Milford, OH

A-One Restoration

5010 Princeton Road
Hamilton, OH

AAA EMERGENCY SVC INC

7376 WETHERINGTON DR
West Chester, OH

Aabel

440 Congress Park Dr
Dayton, OH

AARON'S CARPET CARE

3937 STATE RTE 350
Lebanon, OH