Cincinnati Banks

in Cincinnati, OH

Sample Reviews

C

Rating
persistently followed up with me after my initial
contact to get my business. He gave me a written estimate with very
low closing costs (about $500) , which is why I chose to go with

Bank over the other lender I had already started working with. When the good
faith estimate arrived, the closing costs were over $2,500, and the interest
rate was higher than we'd originally discussed. I spoke to
and expressed
that I was surprised and unhappy about this. He informed me that they were processing
the loan as a correspondent loan because my down payment source was gifted
funds. I am not in the mortgage business, so I looked up the term "correspondent
loan" since he did not explain this. Essentially, it means they sell the
loan immediately upon closing. I was really disappointed with this considering
that we'd discussed using gifted funds as the down payment in our initial
meeting and
made no mention of this affecting my closing costs in any
way. When I pointed this out, he became very defensive and stated that
"this is why we don't collect your application fee up front". So
essentially, I could walk away and not
my application fee at this point.
That's great, however; that would entail starting over with a new lender and
probably losing the home that I wanted. I also asked several questions about
the process and the information they wanted for the application.
told me
that if I continued to ask questions that the loan would not close on time. I
found that to be very rude. As a consumer, I expect to be able to ask all of
the questions I want and have them answered. At this point, I stopped
contacting
all together and just worked directly with the loan processor.
She did all that she could to get the loan through underwriting in time. In the
end, I closed 4 or 5 days later than I wanted. I can deal with that, I had a tight timeframe
(just under 30 days) and unforeseen circumstances pop up. However; the dismissive behavior and horrible customer
service were inexcusable.
had a typical sales mentality. He knew he had
me on the hook and I couldn't walk away without losing the house I wanted, so
why provide decent customer service at that point? I would not recommend this
bank to anyone and I will not do business with them in the future.
- Greg H.
F

Rating
I took a cash advance from a
named
. He was friendly and professional. I put the $1,000 in a
envelope and tried to deposit the money. The envelope would not fit, so I returned to the bank and asked
for help. He came out w/ me and said I did not need the envelope. So, I removed the $1,000 from the envelope and tried to redeposit the money. The ATM took my money but did not provide an acknowledgement of the deposit. Instead, I received 2 slips of paper telling me there was a problem returning my cash and to contact my financial institution, which is my credit union. I contacted my credit union, which began an investigation. Five days later, and I still do not have my money. The staff at the bank are very nice, especially
. I do have an account w/ this bank.
- Jean H.

Banking reviews in Cincinnati

F

Rating
We took out a $4000 0% same-as-cash for 12 mos. with FSF in May 2013, to replace a broken AC. On May 13 2014, I called FSF, and confirmed we had $300 left on the loan to pay off. I explained we were moving & I didn't have paperwork, but thought I had right amount. FSF employee (Have not yet tracked down my notes with his name.) told me amount was correct and there was a grace period til 5/18 to pay. I said I could come down and pay it in person if need be; I certainly didn't want to pay a year's interest at the very end! We laughed about that & he said the bank draft was fine. I paid thru my bank as always, and FSF posted the payment 5/15. We never heard from FSF again.



Today (7/23/14) we were doing final paperwork to sell our house and FSF was on it as being owed $677 as a "second mortgage." I called FSF, spoke with
Cincinnati Credit Unions Provider Name Locked
first, then
Cincinnati Credit Unions Provider Name Locked
, listed as a regional manager. Both told me too bad, payment was 2 days late, therefore $677 interest was owed. When I asked about the information I was given when I called 5/13, Mr.
Cincinnati Credit Unions Provider Name Locked
' response was, "Did you read your contract? The 0% is void." He then stated that we owe the $677 total, and said "How do you think we can offer these kinds of loans?"



By lying to customers, apparently. I told him I would be sure and share my experience with his company. This is, at best, completely unethical, and I would urge any borrower to be sure not to rely on any verbal communication with FSF's representatives.
- Celia S.
A

Rating
I once again enjoy the pluses of owning my own home here in
Cincinnati Credit Unions Provider Name Locked
County. I strongly recommend
Cincinnati Credit Unions Provider Name Locked
, a
caring, professional loan officer who made me happy to be a Bank of America customer all these years.
- Linda D.
C

Rating
I first moved my banking to this credit union in January 2014 because they were rated well on Angie's List. I have had nothing but problems with them. They have made errors and I finally got a banker,
Cincinnati Credit Unions Provider Name Locked
, who knew what he was doing and was most helpful. Today I went in and he has moved into another role. I got a different individual who did not know how to do a direct transfer of an
Cincinnati Credit Unions Provider Name Locked
from one credit union to another. The credit union where my
Cincinnati Credit Unions Provider Name Locked
is presently gave me all of the information needed to go in to
Cincinnati Credit Unions Provider Name Locked
, including the form that should be used to make this common transaction happen, and they couldn't do it. The "banker",
Cincinnati Credit Unions Provider Name Locked
, did not understand the form I gave him, did not understand the process, wanted to give the form to me to complete and mail....totally incomprehensibly incompetent. I advised them that I wanted to find an institution that knew what they were doing and took my paperwork and left.
- JOHN & NANCY D.
F

Rating
After receiving a letter that one of my five accounts was being canceled I went to my local branch in Boca Raton. I spoke with a customer service agent who called someone named
Cincinnati Credit Unions Provider Name Locked
regarding the letter of cancelation.
Cincinnati Credit Unions Provider Name Locked
proceded to give me a run around when I questioned why the account was canceled. He said that BOA determined that my business was not one that BOA wanted to keep. I asked him what did you determine my business is and does, he fumbled for sometime with typical don't know answers. I then went home and called the phone number on my letter and spoke with
Cincinnati Credit Unions Provider Name Locked
. She was very nice but again could not explain why this was being done. I asked to speak with her supervisor, a VP named
Cincinnati Credit Unions Provider Name Locked
who declined to speak with me. I was told that I would be contacted by someone at BOA regarding this and that I would be required to send documentation, licensing, etc to allow them to reevaluate my account.
I have been a loyal customer with BOA for over 20 years, maintain five accounts, am a Platinum account holder but apparently am not good enough for them to reasonbly explain this situation.
My business account has the word "casino" in it which appearently triggered a cancelation. I explained that I have an independent marketing company that works with many casinos to include Norwegian, Celebrity and Royal Caribbean cruise lines. I am fully licensed in several states and maintain an excellent business and finacial status with every company I deal with.
It dissapoints me that after being a good customer I was randomly selected with no thought and was shown no courtesy when I questioned their motives. I deserve an apology and reinstatement of my account and not subjected to a discrminatory jusitification of my business.
- gerard B.
D

Rating
Due to a combination of bad timing and inattentiveness, I overdrew my
Cincinnati Credit Unions Provider Name Locked
checking
account three times in two weeks.
Cincinnati Credit Unions Provider Name Locked
charged me $149 for the first overdraft
and $185 for each of the next two overdrafts. When I complained, they only
credited back $160 to my account.
In my opinion, even $359 for three overdrafts is outrageous. The penalty for overdrawing the checking
account at my new bank is $35.00.
- David F.
C

Rating
I did an online form to get an insurance quote. It was confusing and the rate seemed higher than it should be. I'm going to call and talk with a live person next to see if the quote was accurate or if I left out some viable information that discounts it more. I would not recommend using their online service if you need a quote.
- Amy S.
D

Rating
Due to a combination of bad timing and inattentiveness, I overdrew my
Cincinnati Credit Unions Provider Name Locked
checking
account three times in two weeks.
Cincinnati Credit Unions Provider Name Locked
charged me $149 for the first overdraft
and $185 for each of the next two overdrafts. When I complained, they only credited
back $160 to my account.
In my opinion, even $508 for three overdrafts is outrageous. The penalty for
overdrawing the checking account at my new bank is $35.00.
- David F.
A

Rating
ICCU is a great bank. I have my car loan, checking, auto loan, and savings account with them and they are by far the best bank I have ever had. They also offer a line of credit attached to your checking account for overdraft protection which has come in very useful.
- Daniel C.
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All Credit Unions in Cincinnati, OH

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

American Health Value

671 E Riverpark Ln
Boise, ID

AurGroup Financial Credit Union

8811 Holden Blvd
Fairfield, OH

Bank of Internet USA

4350 La Jolla Village Dr Ste 140
San Diego, CA

Boost Credit 101

3773 E Cherry Creek North Dr
Denver, CO

ConsumerDirect Mortgage, A Division of FirstBank

220 Congress Park Drive
Delray Beach, FL

Credit Dr.

115A East Main Street
Farmington, NM

eComMerchantSolutions (eCMS)

10151 SE Sunnyside Rd
Clackamas, OR

Emery Federal Credit Union

7890 East Kemper Road
Cincinnati, OH

ENG Lending - Chris Brengelman

11427 Reed Hartman Hwy
Cincinnati, OH

Evolve Bank & Trust - Cincinnati

11311 Cornell Park Dr
Cincinnati, OH

Fifth Third Bank

5540 Cheviot Rd
Cincinnati, OH

General Electric Credit Union

10501 Loveland Madeira Rd
Loveland, OH

Guardian National Bank

4400 W 109th St.
Overland Park, KS

Guardian Savings Bank

6100 West Chester Rd
West Chester, OH

Guardian Savings Bank - Cincinnati

5901 Colerain Ave
Cincinnati, OH

Huntington Bank

7783 Five Mile Rd
Cincinnati, OH

Jeff Albrecht - PrimeLending

4807 Spicewood Springs Road
Austin, TX

Kansas City Credit Services

2016 Swift Ave
Kansas City, MO

KEMBA CREDIT UNION

PO Box 14090
Cincinnati, OH

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