Chicago Water Damage Restoration Services

in Chicago, IL

Water Damage Restoration Reviews in Chicago

A

Rating
After a heavy downpour the Chicago city sewer system backed-up pumping 2" of sewer water into our basement. We were away so the water sat for a while and mold had started to form in some areas.
responded immediately to our weekend call. They removed the water and silt and ran multiple drying fans and dehumidifiers in the basement for a week+ to return the humidity to normal and combat mold formation. They returned after dehumidification the basement to wash and sanitize. They did a great job of cleaning inside and around the problem areas like the furnace, washer, dryer, stairs, etc... Price was not 'cheap' but there was a lot of equipment and man-hours involved so it was well worth it to both get the job done, and to
-off mold problems with drying equipment (something I alone or a budget contractor would not be able to do).
- Gregory M.
A

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My basement flooded overnight and we woke up to the lovely smell of raw sewage in our basement family room. I called a number of providers, but kept getting put on hold and given very long wait times to have anyone out to fix the problem. Then I called
. A human being answered the phone! I explained my situation and she said she could get someone out quickly to do the clean-up. Within 2 hours,
was at my door with a crew. They assessed the damage, cleaned, disinfected, removed items that were not salvageable. The total cost was half of what some of the other companies on the phone had been quoting me. They were really great, very professional. I'm glad I found them!
- KAREN S.

Chicago Water Damage Restoration Articles

Water Damage Restoration reviews in Chicago

F

Rating
I WAS TRULY DISAPOINTED AT FIRST THEY WOULD NOT GIVE ME A PRICE THEY SAID UNTIL THEY RIPPED OUT THE WALLS TO SEE HOW BAD THE MOLD WAS BEHIND THE WALL WELL AFTER RIPPING OUT THE MOLDY WALLS THEY INSISTED TO RIP OUT WALLS WITH ONLY WATER
Chicago Water And Smoke Damage Specialists Provider Name Locked
WITH NO MOLD THAT WOULD BE THE RIGHT THING TO DO I WAS NOT SO SURE THIS WAS THE RIGHT THING TO DO AND BEFORE I GOT TO THINK ABOUT IT THEY RIPPED OUT THOSE WALLS NOW IT INVOLVED MY TENETS BACK PORCH CEILING THEY RIP[
Chicago Water And Smoke Damage Specialists Provider Name Locked
OUT A BIT WANTING TO RIP THE WHOLE THING DOWN & PUTTING A STOAGE BOX ON MY DRIVE WAY WITH A LOT OF STUFF THAT WOULD NOT FIT IN A STORAGE BOX THE BOX DID NOT COME THEY TAPPED OFF ARE BACK DOORS WITH PLASTIC WE WERE NOT ABLE TO GET OUT I RIPPED THE PLASTIC DOW I NEED TO GET OUT OF MY BACK DOOR & SO DID THE PEOPLE LIVING UP STAIRS THAT OLD LADY TRYED TO TAKE HE GARBAGE OUT THROUGH THE FROUNT FALLING DOWN MANY STEPS HAVING TO GO TO THE HOSPETAL FOR EXRAYS I CALLED THEM UP THEY DID NOT WANT TO HERE WHAT I HAD TO SAY & HUNG UP NO I DO NOT WANT TO RIP OUT MY TANETS BACK PORCH CELING THERE IS NO MOLD THERE JUST A WATER
Chicago Water And Smoke Damage Specialists Provider Name Locked
NOT HEARING WHAT I WANTED IT HAS BEEN TWO WEEKS THERE BIG MACHINES BLOCKING THE HALL WAY THE OLD LADY UP STAIRS MITE FALL AGAIN & BLOCKING MY BACEMENT DOOR I DO NOT UNDERSTAND WHY THEY DID NOT WANT TO TAKE THERE THINGS WITH THEN IM GLAD I HAD THEM PUT THERE GARBAGE IN MY CAN THEY DID NOT WANT TO DO THAT THEY SAID A TRUCK WAS COMMING BUT I THOUGHT AS IT GOT LATE THAT TRUCK WOULD NOT COME SO PLEASE PUT THE GARBAGE IN MY CAN I DID NOT WANT IT IN MY HALL WHEN I WAS READY TO GO SOME WHERE THE WORKS JUST LEFT TUESDAY EVENING I LOOKED AT MY BACK HALL WAY TUESDAY EVE JUNE 10TH SOME SPRAY PAINTED WHITE PAINT ALL OVER IT DRIPPED ON TO EVERY THING SOME ONE DID A FAST PAINT JOB ALL OVER WHAT A MESS WHAT WAS THAT ALL ABOUT THEY SHOULD OF ASKED ME ABOUT THAT BEFORE DOING THAT I WOULD OF SAID NO WAY NO HANGING UP ON ME PLAYING GAMES PUTTING ON THE ANCERING MACHINE WELL I CALLED ANGYS LIST TO SEE IF THEY COULD HELP IF NOT I HAVE TO TAKE ACTOIN TO THE NEXT STEP
- lenore J.
F

Rating
During the last week of January, a pipe burst in our basement and flooded it. Our insurance company had a list of recommended contractors for repairs. Casualty was on the list and the first to respond to my call. An employee came to our house and assured me that they could dry out the basement and do all the repairs to put our basement back together within the amount that was quoted by our insurance company. Repairs included drying out the basement, removing and replacing carpet padding, replacing carpet, insulating pipes, fixing drywall where the plumber fixed the pipe, painting the basement walls and baseboards, removing and replacing baseboards etc. On that initial visit they set up some fans to dry out the basement and removed our carpet padding. They said they would come back in a couple days to remove the fans and get started on the other work. However, after a week and half, we had to call them. We were told they had no one to come back and get the fans. After more days passed, we called again because we had heard nothing about the fans or the additional work. After a couple weeks, they picked up the fans and told us someone would contact us about the rest of the work. No one ever contacted us. After we called several times, we gave up and called a different contractor.
A month later a bill for over $3,000 dollars showed up. The bill indicating that they had completed the entire job, which did not occur. I contacted the company and informed them I would not pay the amount in the bill. The president of the company then called and offered to reduce the bill by 10%. I informed him that was not acceptable. He asked that I speak to the guy who initially came to our house. The employee LIED about the work that he said they did. We are not idiots and could see what was and was not done. The company president then sent another bill that was still inaccurate because it claimed they had done work they had not done. After going several rounds with the President we agreed to pay more than we should have so they would not put a contractor's
Chicago Water And Smoke Damage Specialists Provider Name Locked
on our house. What this company did to us was fraudulent and you should stay away from them at all costs!!
- Nikki O.
A

Rating
My condo building hired Platinum for a major mold removal and restoration project in 2008-09, and subsequently had them do a few smaller projects inside our unit in recent years. There are good reasons we keep going back to them. They do high-quality work and we can trust them to do whatever needs to be done right, and on time. We give them high
Chicago Water And Smoke Damage Specialists Provider Name Locked
for their professionalism, responsiveness and knowledge of the building industry. We highly recommend Platinum for anyone considering this type of work for your residence.
- Kate B.
A

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Scheduling was super easy; a rep stopped by, on time, to check the area and scheduled the repair work within a week. Drywall guy came by as scheduled and on time. The work done was excellent, and was cleaned up well.
I used an Angie's list promo; which I am very glad that I did -- as I not only found
Chicago Water And Smoke Damage Specialists Provider Name Locked
, but also got the service at an excellent price. I would highly recommend
Chicago Water And Smoke Damage Specialists Provider Name Locked
for drywall and painting work.
- RYAN R.
A

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I turned on the water supply to my outdoor faucet, and realized I had a waterfall running in my wall. I called
Chicago Water And Smoke Damage Specialists Provider Name Locked
on a thursday, he came out later that afternoon to look over things. He had a team of guys in here Friday to remove the wall, replace the pipe, and get everything dried out. By saturday afternoon, the wall was replaced and everything was as good as new. Really happy with
Chicago Water And Smoke Damage Specialists Provider Name Locked
's responsiveness, did not want any problems with mold or mildew, so I was very happy he could help me out as fast as he did. Would definitely use
Chicago Water And Smoke Damage Specialists Provider Name Locked
again!
- Adam L.
A

Rating
Mikey came out to give me an estimate with
Chicago Water And Smoke Damage Specialists Provider Name Locked
. They measured the area for the estimate and measured the wetness due to some water damage. They worked with an outsourced Allstate insurance agent, who was a pain. They never said a negative word about the experience. They came out to renegotiate with the insurance guy based on the actual damage and gave a detailed account of what
Chicago Water And Smoke Damage Specialists Provider Name Locked
needed to do to provide an optimal drying process. They were always calm and gave honest answers. They didn't
Chicago Water And Smoke Damage Specialists Provider Name Locked
coat anything, which I liked, as it isn't fun to not live in your bedrooms for several days. So, let's not pretend like it's going to be better than it actually is. They always answered all of my questions.

I read another review that insinuated that
Chicago Water And Smoke Damage Specialists Provider Name Locked
promotes DMD rebuilders. I never had that experience with
Chicago Water And Smoke Damage Specialists Provider Name Locked
. They never mentioned this and I had to ask them to give me a name. I directly asked Mikey and
Chicago Water And Smoke Damage Specialists Provider Name Locked
, the office person, before they gave me DMD's name. I did not end up using them as I wanted my walls put back in on a Saturday and they didn't work Saturdays.

On another note, I did have another water mitigation company out for a quote and the prices were comparable. The other company would have provided the rebuild too, but I felt like
Chicago Water And Smoke Damage Specialists Provider Name Locked
answered my questions a bit more in-depth than the other company and didn't seemed rushed in anyway during their free estimate.

While I hope I never see them again, if I have to, I will use them again ;).
- ANGELA H.
B

Rating
Chicago Water And Smoke Damage Specialists Provider Name Locked
responded very quickly and at the time seemed very helpful. We had just bought our house and weren't too familiar with this process.
When
Chicago Water And Smoke Damage Specialists Provider Name Locked
's work was reviewed by an Insurance Adjuster, he said they tore out more than they needed to and didn't have to do as much work as they did.
Chicago Water And Smoke Damage Specialists Provider Name Locked
from
Chicago Water And Smoke Damage Specialists Provider Name Locked
met with the adjuster and defended everything that his company did. To be honest I don't know which one of them was right.
Chicago Water And Smoke Damage Specialists Provider Name Locked
knew our insurance would cover the work and did tear out A LOT. The insurance adjuster was a Catastrophe Insurance Adjuster, and from what I've heard they are stricter/pickier than regular insurance adjusters.
Chicago Water And Smoke Damage Specialists Provider Name Locked
also seemed hesitant to give us a price. Since Insurance was covering the repairs we didn't really push the issue. This eventually became a hassle because our Insurance company said the work should have only cost half of what
Chicago Water And Smoke Damage Specialists Provider Name Locked
was charging. Eventually our Insurance company decided to pay
Chicago Water And Smoke Damage Specialists Provider Name Locked
the full amount they asked for.
One other small note, because our roof was damaged we needed to replace it. We asked
Chicago Water And Smoke Damage Specialists Provider Name Locked
for recommendations. He first recommended someone who gave us an expensive estimate.
Chicago Water And Smoke Damage Specialists Provider Name Locked
then recommended someone else (DMD Restoration) who had a more reasonable estimate. Afterwards we discovered that
Chicago Water And Smoke Damage Specialists Provider Name Locked
& DMD share the same address. I do wish
Chicago Water And Smoke Damage Specialists Provider Name Locked
had disclosed his relationship with DMD. Its possible it was all above the board. But the fact that his first recommendation was really high, and that his second recommendation was an undisclosed business partner made me wonder if it was a set up.
If I have water damage again, I would likely go back to
Chicago Water And Smoke Damage Specialists Provider Name Locked
. But I would get an estimate first and wouldn't ask for any recommendations.

- Shawn M.
A

Rating
I called
Chicago Water And Smoke Damage Specialists Provider Name Locked
early in the morning and got a call back immediately. It
was not so time sensitive, but he was at my house within a couple hours,
quickly determined a course of action, and had his drying equipment set
up right afterwards. He worked directly with my insurance adjuster,
which was convenient for me. That's also why I don't know the cost.
- Joshua L.
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All Water And Smoke Damage Specialists in Chicago, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

#1 Plumbing Company Inc

816 Wegner Rd
Mchenry, IL

1 800 Water Damage

11105 270th Ave
Trevor, WI

1 Chicago Carpet Cleaner

24215 W Main St
Plainfield, IL

1-800 Water Damage

2709 W Fulton St
Chicago, IL

123 Remodeling

5070 N Kimberly Ave.
Chicago, IL

3W Enterprises, LLC

214 Orleans st.
Carpentersville, IL

41 NORTH BUILDERS

4453 N BEACON ST
Chicago, IL

51 Zygi Carpentry Corporation

5325 N Manila Ave
Chicago, IL

911 Restoration of Chicago

9142 Terminal Ave
Skokie, IL

A & W Painting & Decorating Inc

4950 W Main St
Skokie, IL

A B BOARD UP & GLASS

16w138 hillside lane
Burr Ridge, IL

A Brite Cleaning & Restorations Inc.

18919 Hickory St
Mundelein, IL

A BUSEGHIN PAINTING & DECORATING INC

85 E Burlington St
Riverside, IL

A C R, Inc.

925 Seton Ct
Wheeling, IL

A GOOD HANDYMAN INC

6365 N. Broadway
Chicago, IL

A NEW IMAGE CLEANING INC

10906 N Woodstock St
Huntley, IL

A Plus Professional Construction Corp.

15412 S. James St.
Plainfield, IL
Chicago Zip Codes

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