Chicago Internet Services

in Chicago, IL

Internet Service Reviews in Chicago

C

Rating
We lost service for the second time this spring since we've had ATT U Verse internet service--about a year and a half. It took several days before it was restored. In general this service has worked out okay for us, although for what we get it's overpriced.
- Richard M.
F

Rating
we've had issues with service from the very beginning and it has never really improved. In the first year, whenever I'd report an issue, their standard response was "everything looks fine on our end...it must be your router, laptop, ethernet cable, etc...". It would not be until there were multiple people in the building all having the same problem that
would finally agree that something was wrong. In the past year, they've gotten more responsive and have tried replacing some of the equipment in the building. But this has not helped. We experience a service outage or degradation in service 2-3 times a week. Whenever I call them, I get their standard message "We're aware of the issue and are working to restore service."
I'm working with my condo board to look for alternative services. don't GO WITH
!!!!!
- Robert S.

Chicago Internet Service Articles

Internet Service reviews in Chicago

D

Rating
Chicago Internet Service Providers Provider Name Locked
is more expensive then other providers and from my experience has more issues. They come over three times before they finally gave me the right equipment right off the bat. The internet speed changes from good to bad throughout the day.
- Ben J.
F

Rating
I own a small business that processes booking and payments via online software. Our internet is out of service at least 50% of the time. In the last month I've spent several hours on the phone with them, had someone come out to look at our equipment, and have been told repeatedly that there are "outages in your area" and that they will be fixed by a rotating list of various days and times. This is the worst money I've spent on my business and the biggest waste of time. There are no other options, so I am left to deal with this ridiculously unreliable service and just hope that it chooses to work.
If you have the option of choosing ANY OTHER provider, do yourself a favor. They are the worst.
- Andrea G.
A

Rating
I have had some serious issues with my Comcast high speed internet service since moving in several months ago. All of my devices that were connected to my wireless service were running off of a ridiculously slow connection.
Chicago Internet Service Providers Provider Name Locked
arrived precisely as he scheduled and looked over my computer and supporting wireless hardware (modem and router). He determined that the problem was in the router (and specifically the bands that my router was running on). He recommended another type of router (NetGear) and he had brought a spare with him that he said I could try for a few days. He said that if it didn't work out, I could return it to him free of charge. Since
Chicago Internet Service Providers Provider Name Locked
installed the new router, I feel that my Comcast high speed internet is actually running at high speed for the first time ever.
Chicago Internet Service Providers Provider Name Locked
also took the time to install a free antivirus / anti-spyware on my computer. The bottom line is that
Chicago Internet Service Providers Provider Name Locked
was very professional, courteous, knowledgeable and efficient about my situation. If I have any other home computer issues, I am certainly going to call him first.
- Chris V.
A

Rating
Chicago Internet Service Providers Provider Name Locked
did a nice job helping me get wifi throughout my home. Unfortunately we had to sit on the phone with Comcast for about an hour due to their system being down.
Chicago Internet Service Providers Provider Name Locked
gave me a break on the price seeing as we were just waiting for Comcast to not be so incompetent. I really appreciated that and would have him back if we needed anything else. He also gave me a follow up call the next day to make sure everything was still working well.
- Andrew B.
A

Rating
Chicago Internet Service Providers Provider Name Locked
diagnosed the problem over the phone; played the role of my internet service provider and a computer expert. He came over and in one hour with alot of explanation of red wires; green wires; blue wires; black wires that in my case went in one ear and out the other.......solved my problem! He was a true service provider. Imagine someone who actually assumed I had a full time day job and wanted to come over to diagnose post 6pm on any given day that I wanted?!? Can you imagine how easy life would be if they were available when YOU were available?!?
A consumate professional who with his 20+ years experience has seen my type of problem probably a 1000 times. I had gotten other quotes including from my WIFI provider that were 4X more expensive. Kudos to
Chicago Internet Service Providers Provider Name Locked
for his effort that day.
- JOSEPH S.
A

Rating
My internet connection started responding very slowly, disconnected frequently and/or failed to reset or sign on at all.I connect to the internet via a home wireless network that is shared by at least 4 other computers. None of them were having any problems at all. I had purchased an online service program from one of the "Big Box" stores and they had been pretty helpful previously so I contacted the service provider first.. Their process is to remotely access my computer. They however ran into the same problem of not being able to stay connected to the internet long enough to do anything and advised me to take the computer to the store where I had purchased my plan so they could connect through an ethernet cable. They said they had fixed the problem but when I got home the problem continued. After a second visit to the store I had the same result so I decided to have the computer checked by an independent computer specialist. Through an Angie's list
Chicago Internet Service Providers Provider Name Locked
I selected and called
Chicago Internet Service Providers Provider Name Locked
and talked to
Chicago Internet Service Providers Provider Name Locked
. I was immediately impressed with
Chicago Internet Service Providers Provider Name Locked
's interest in helping me with my problem. I was equally impressed with that he asked a lot of questions on the phone to get a good idea of what he would be looking at when he came out. We made an appointment for the next day and
Chicago Internet Service Providers Provider Name Locked
arrived right on time and. he spent a little more that an hour trying to diagnose the problem. I, having little knowledge of the inner working of a computer, cannot detail what
Chicago Internet Service Providers Provider Name Locked
did other than to state he ran a lot of diagnostics and checked the router for our in-house wireless network. He finally said that he had never run into anything like the problem I was having. (I must interject at this point that I had no reservations about
Chicago Internet Service Providers Provider Name Locked
's expertise or professionalism and appreciated his candidness.) He could only offer that the problem could be internal with my computer, more specifically with my internal internet wireless card. He suggested attaching a separate wireless adapter therefore bypassing the internal wireless card. If that didn't work we could consider restoring the computer to its original factory settings. Finally he also suggested connecting to an outside wireless network, i.e. Starburcks.
Chicago Internet Service Providers Provider Name Locked
at this point offered not to charge for his service call since he did not solve my problem--I refused the offer.
Chicago Internet Service Providers Provider Name Locked
was very professional, obviously knowledgeable and experienced. He did as well as anyone could expect and had earned his fee.

OK, I have no good explanation for the following but here it is. I did buy an internet adapter, installed it--my problem continued at home. I did take my computer to an outside Wi-Fi location and logged onto the internet both with and without using the adapter--everything ran beautifully! I returned the adapter and got my money back. Having resigned myself to having to try restoring my computer I was going to contact
Chicago Internet Service Providers Provider Name Locked
to do so when I got home. Here's where it get spooky. I sat down in my living room when I got home decided for no particular reason decided to try and sign on. To my amazement my internet connection worked beautifully and has done so for almost 3 weeks now. Prior to this I was exclusively using my computer in an area of the laundry room where I had set up a small work area. I, rightly or wrongly, inferred that something in the laundry room was interfering with my wireless connection, but I was hesitant to try and log on in there again in case it would mess things up. I finally did give it a try and, you guessed it, all my problems returned. Fortunately though I can still sign on in my living room, outside in the back yard and at other outside Wi-Fi locations all without having any issues at all. I have moved my office location.

There is no logical explanation for my computer issues but I must emphasize again that these issues appear to be unique to me and therefore no reflection on anyone that tried to assist me, most especially
Chicago Internet Service Providers Provider Name Locked
at
Chicago Internet Service Providers Provider Name Locked
. He will be my go to guy going forward.

- John W.
F

Rating
They make you go through a whole series of tests to figure out what is wrong with your phone service and internet, which takes about an hour on the phone (cell phone since the landline doesn't work). Then they conclude that they need to send out a technician. Then you wait to get an appointment. They set up a three-hour window during which they say they will come. Then a half hour before the end of the period, they send out an automated phone call telling you they located the service problem in my area and unilaterally cancel the appointment after I arranged my date to accommodate their time schedule. The automated call tells me to call back if I still have a problem. I call back and get someone in Mississippi. That person puts me on hold for 20 minutes while she finds where the technician is. I'm told he will arrive within 15 minutes. No one shows up. An hour an a half later I call back and they tell me that maybe it is my router and they'll have to send me a new one. They can't tell me where the technician is and say he isn't coming if it is "just a router" and want to give me a phone number for the company that supplies the router. When the techs actually do come out and they have to wait to get their calls through to the main office for testing purposes, which on average takes 30 to 40 minutes. Then they get calls on their cell phones asking them where they are and why it is taking so long. This is about two days of my time and a lot of aggravation for the prices they charge. No one knows what the other techs or service people are doing. What a fiasco! I have put up with this for about 10 years and the service has gotten worse over that time. They are at my home on an average of every 2-3 weeks trying to figure out why their equipment doesn't work (mostly internet and landline, but sometimes the TV cable service as well). No more
Chicago Internet Service Providers Provider Name Locked
for me! Would never recommend this company.
- Robin G.
A

Rating
KosheRestaurants.com went out of their way to find a kosher place for me to eat. It looks like they are in the process of populating the website with more kosher listings and this should be very helpful to many kosher consumers. This is a great service on the internet.
- CHAYA Z.
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All Internet Service Providers in Chicago, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 - webpopular.net

2150 W Northwest Hwy
Grapevine, TX

1866HELPTECH.com

1912 Dandridge Dr
Columbus, OH

2 More Profits

4909 Elm Street
Downers Grove, IL

3Points LLC

1100 Jorie Blvd, Suite 100
Oak Brook, IL

A-1 Now, Inc Diversified Industries

7441 west 160th Place
Tinley Park, IL

AAA Computer Design Inc

240 Croton Ave
Lantana, FL

Abrams Media

po box 1969
Bolingbrook, IL

Acoustical Vision

7340 w Harrison
Forest Park, IL

ADT Bolingbrook

381 Brookview Ln
Bolingbrook, IL

ADT Steger

3401 Chicago Rd
Steger, IL

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta, GA

Almighty Web Designs

301 Yamato Road
Boca Raton, FL

American Virtual Associates

304 Whitelaw Avenue
East Alton, IL

Andemarketing

655 Stanford Cir
Elk Grove Village, IL

Andy's PC and Mac Repair, LLC

1304 W. Estes Ave.
Chicago, IL

Andy's Web Tools

646 N Riverside Dr
New Smyrna Beach, FL

Anemos Group, LLC

46 Deerpath Rd
Merrillville, IN

APX COMPUTER SERVICES LLC

333 N MICHIGAN AVE
Chicago, IL

Archer Graphic Design

1717 Woodbury Ln
Aurora, IL

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