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I love and appreciate her attention to detail when cleaning my home and it really does sparkle when she is done. It has also been an immense service and help to me when she has organized clothing for me as she has folded everything so nicely by colors or type of clothing. She has done the same with items in the kitchen cabinets and closets and makes a mess situation an orderly array of things so much easier to deal with!
I appreciate and have witnessed only the best quality in cleaning and organizing from
condo in no shape for listing for sale, and came back to a spotless
place ready for its closeup. Before: I had to step over
things on the floor. After: I can eat off the floor. I can't recommend
this crew enough.
I can't comment on punctuality because they came in when I was at work. I dropped off the keys the day before. I was able to hand off the keys in person, but there's a mail drop if you need to do it after hours.
Responsiveness: Stellar. The front office called to update me when
the job took longer than the original estimate (that was because of my
mess, not their skills), so no surprises.
I'll be using them again.
They finally came closer to 7:40 a.m. No call. No text. One of the woman spoke pretty good english and the other did not. That is OK, and was not my primary issue. One woman worked quite hard, and while she did make some mistakes, I was at least impressed that she put in a lot of effort. The other woman did not start off doing a good job on the bathroom. There was still dust everywhere on the tub, and she had not even filled the bucket. I had to come in and show her that there was still soap on the tray, the tile had not even been attempted to be cleaned, and the tub was not clean.
She eventually did put in much better effort there. However, I was surprised that all she did was run a Swiffer across my bathroom floor. I told her that on slate tile I expected it to be cleaned with a wet sponge. She offered to re-do it, however, I told her that if they ever came back they could do it that way. While they were vacuuming, I kept hearing awful sounds. I asked what was going on, and they didn't really answer. They mis-adjusted the height on the vacuum and it messed up my carpet.
While the dishes were cleaned, they were just put on top of a rag which had been used to clean lots of other stuff with a wet paper towel in between. I assume that this was supposed to be create a
While in the end, they did an OK job,
I love love love this service and look forward to many happy years working with them.
I would definitely recommend them!
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Oak Park, IL