Chicago House Cleaners

in Chicago, IL

House Cleaning Reviews in Chicago

B

Rating
I gave this as a gift to a client and he stated that the cleaning people were polite but did not do a lo0t of work in the time allowed
- Tom L.
D

Rating
Hello. I’ve used
’s cleaning for a few years now, so
feel I am pretty fairly armed for an accurate review. If I was to think of 3
words of their service, I would use (1) consistent (more or less), (2) inconsistent
(in cleaning), and (3) stubborn.
On the first point, they do tend to show up, and I’ve only
had a few no shows or last minute shifts.
typically tries to accommodate
a quick schedule shift, but only if it is at her convenience.
On the second point, they are very inconsistent in their
cleaning. I’ve had many streaks on my floors. I’ve had rooms left unclean. My
counters have been skipped. My
has been barely cleaned. I have a couple
cats, and they now refuse to clean any hairballs on the floor. How are you a cleaning company if you
’t
actually clean!? They are also
inconsistent in some
things…for example, there have been multiple times
they have closed the room where the cat litter is, or left the plastic tracking
mat up…which is not really ok, but would me more so if I didn’t travel for
business.
On the final note, one of the biggest issues is

herself. She is rude and crude, and her staff
’t respect her. I’ve had my
housekeepers get terminated for ‘stealing her customers’, which may just be their
attempt to try to do a better job without the evil hammer from above. Also, when you bring up issues or requests
with
, you are most likely going to be given a smartass response, which
is not what you need on a commodity service.
All in all, there are way too many cleaners in this city,
and there is no reason to put up with
as your provider.
- Keith G.

Chicago House Cleaning Articles

House Cleaning reviews in Chicago

F

Rating
I've had a HORRIBLE rental experience with
Chicago Cleaning Services Provider Name Locked
("CAF") and here's my story in a nutshell:
I found a one-bedroom unit in the Wicker Park area of
Chicago Cleaning Services Provider Name Locked
for $1200.00
The unit was a gut rehab and in good condition, although there was an additional door in the hallway to the bathroom that
Chicago Cleaning Services Provider Name Locked

to the outside and was unlocked and unlockable. There was also a 1" space between the floor and the bottom of the door.
I mentioned to the CAF agent that I was interested in the unit, but the door would have to be fixed before I signed a lease.
"No problem" he said. The door would be fixed right away and if the landlord didn't replace the door, he'd do it himself.
Trusting his word, I completed and signed the rental agreement forms. I asked the agent specifically about the fee deposit which was for the 1st month's rent and an application fee. The agent very quickly went over the general fees and told me on several occasions that the only fee in jeopardy of being lost or forfeited was the $79 application fee. With that said, I submitted a deposit of $1281 with the understanding that if the transaction did not go through or if I changed my mind, I would be out the $79 but not the entire deposit.
Well, needless to say, for personal financial reasons, I couldn't sign the lease. I contacted the leasing department and told them about my situation within 24 business hours of receiving the lease electronically. Although, I contacted the leasing department shortly after I received the official lease, did not sign the lease, and the agent was able to secure a new tenant in less than one day, the company has refused to issue a refund on my deposit. There is approximately 10 more days until the end of the month when the new tenant will take possession. CAF has that tenant's deposit and is keeping mine as well.
Additionally, the day that I contacted the closing department, the leasing agent called me and we discussed the miscommunication in the application terms. He expressed several times that he was going to make things right and refund my deposit as soon as a new tenant was found for the unit.
Chicago Cleaning Services Provider Name Locked
and behold, a new tenant was found and now the company has gone sour on its agent's promise.
I would not recommend CAF to anyone who is looking for honest representation of contract terms. Their customer service was horrible and non-responsive. I reached out to their Operations Manager without a response and was treated rudely by their closing department manager.
Please avoid this company at all costs!!! I'm going to have to file a civil lawsuit in order to get my deposit back :(
- Jason A.
A

Rating
They did a great job. They deep cleaned our finished basement after we had a water back up. We got the 6 hour service and they ended up cleaning more than just the basement. They are incredibly efficient, thorough and professional. When they came over, they hung up their bags and got right down to business. They were also very responsive when we called for the service, they showed up the next day. We will be using them again (hopefully never for sewer back up!) for regular cleaning.
- Mitch R.
A

Rating
It was great. Could have not asked for anything better.
Chicago Cleaning Services Provider Name Locked
did a great job communicating with me about the time they will arrive, about what cleaning supplies they use, and about the areas they will touch. They are very well priced in the Chicago area and you definitely get a great value. Recommend and will use again.
- Albert P.
A

Rating
They were on time and very courteous and friendly,Also very effiecient and thorough! They finished in a timely manner(approx. 2hrs) and when they left,my house was sparkling, I would highly recommend them to anyone.
- Linda L.
A

Rating
Having used
Chicago Cleaning Services Provider Name Locked
for many years, when we moved from Chicago to
Chicago Cleaning Services Provider Name Locked
our final cleaning was a deep clean to welcome our home buyers into their new home. The move-out cleaning was thorough and professional. The new owners were thrilled to enter their new home in pristine condition.
- DAVID B.
A

Rating
I had had a previous house cleaning lady that I absolutely loved for 10 years. She went to get her Bachelor's degree and decided to transition her profession to teaching children. I was happy for her but sad that I had lost great help. As a result, I have interviewed and searched a lot of cleaning services that just did not seem to provide me with what I was looking for in a home cleaning service. When I met
Chicago Cleaning Services Provider Name Locked
, I was very impressed that she quickly identified my areas of challenges with my house. I was also impressed that she used environment safe products and actually gave me a bit of insight on the products that I was using that contained harsh chemicals. I am a pet owner, so I was elated to hear that I could still get the cleaning results using organic products opposed to the standard household products that I had been using for users without impacting my pet. It was a great educational session and I found her to be knowledgeable. I have lots of hardwood flooring and wood in my space, which needed a lot of dusting as a result of losing my primary cleaning service provider. Overall, I would say that I keep an extremely clean house, but the dust is another beast to address. .
Chicago Cleaning Services Provider Name Locked
brought in a team of 3. They gave me a deep cleaning, which included my baseboards, cabinets, fireplace mantels, all wood furniture in my home, bathrooms, bedrooms, office, etc. She even had her team to clean the top of my armoire cabinets, kitchen cabinets, shelves, sealing fans, tables, and all sorts of stuff to ensure that the dust did not continue to circulate in my home. In addition, they cleaned under my beds and night stands which quickly accumulate dust that I did not even know existed. In addition, they cleaned stone flooring and marble bathroom flooring, mirrors, granite counter tops and all sort of things hat needed to be shined up. The crew did this work within a timely manner. By the time I went to breakfast and came home,
Chicago Cleaning Services Provider Name Locked
and her crew were finish. I did a brief inspection to validate that they had cleaned to my standards and I was very happy with the overall results. It's hard to find good house cleaning services and
Chicago Cleaning Services Provider Name Locked
gained my confidence to the point that I will use her regularly.
- Shalanda G.
A

Rating
The service couldn't be any better.
Chicago Cleaning Services Provider Name Locked
is quite professional. She came out the day before beginning the project to assess the situation and did everything she could to accommodate us. She did the job when we asked her to and brought a large crew so it could be done with minimum disruption for us. Most importantly, when she and her crew left, our house was clean! We have tried other services but this was the best. Thank you.
- iris S.
D

Rating
The good: With only two days' notice, the company sent out 3 cleaners who arrived at the appropriate time. There was a male working crew chief and two female crew. The crew chief was an enthusiastic hard worker who expressed that he wanted to please me. The bad: The crew chief did not supervise his workers for work quality. The younger female had a very bad attitude, was not thorough, and failed to use the checklist. The older female was clearly not physically up to the demands of the job, was not thorough, and worked slowly. The crew did not complete all of the items on the checklist. Areas were missed or done incompletely or poorly. I had to continually monitor the cleaning job to point out debris in corners, or cabinets still sticky, or window sills not cleaned, ceiling fans missed, etc. They did not have all of the supplies and equipment they needed to do the job well and efficiently. No vacuum cleaner. Not enough oven cleaner. No scrub pads or variety of scrub brushes. The crew chief assigned areas to clean to the workers. The crew did not work as a team. When the younger female was done, she just stood around and did not assist in getting the remainder of the job done because "That's not my area. I finished my area." There was obvious enmity between the two female crew. The wood cabinets in one apartment had a lot of grease build up that was not coming off by spraying and wiping. I offered them the use of a grease solvent which I had previously used successfully on one of the doors, but they refused. Instead, the crew chief said he could get it off by using hot water and dishwashing soap and scrubbing. He ended up scrubbing the finish off sections of two cabinet doors which was not apparent until they dried. He still did not get the grease and stickiness off the remainder of the cabinets. After 5 hours, the crew decided they were finished. The crew chief never inspected the work prior to declaring they were done. During the cleaning job, the crew chief was in phone contact with the woman in the office to let her know there were problems. She never followed up with me or even asked about my experience when I had to phone her twice in order to get a receipt for the work. Summary: Given the short notice, they were better than not having anyone at all, but my husband and I had to go through the units and finish cleaning the things they missed or did not do well. I would have happily paid for them to continue working until the job was complete.
- Linda S.
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All Cleaning Services in Chicago, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1st Stop Realty & Management, Inc

2707 S. Ridgelend Ave
Berwyn, IL

5 STARS CLEANING SVC

5132 S CAMPBELL AVE
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A & N HOUSE CLEANING

4516 N ELSTON AVE
Chicago, IL

A A CLEANING SERVICE

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A and F Contractors

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A Christian Cleaning Company

2803 Myang Ave
Mchenry, IL

A Clean Sweep

26575 W Commerce Dr Unit 604
Volo, IL

A Clean Sweep Svc

Downers Grove, IL

A HELPING HAND OF ILLINOIS INC

4516 N ELSTON AVE
Chicago, IL

A Higher Standard Cleaning

19624 Governors Hwy
Flossmoor, IL

A MIRACLE MAID SVC

240 BRECKENRIDGE DR
Gilberts, IL

A MIRACLE MAID SVC

2534 W FARWELL AVE
Chicago, IL

A Natural Clean

Hazel Crest, IL

A P O S

124 Spring Hill Dr
Bolingbrook, IL

A Passion for Cleaning

6920 N. Clark St.
Chicago, IL

A PLUS CLEANING SERVICE

2707 N LINDER AVE
Chicago, IL

A QUALITY MAID

4N241 Pine Grove Ave
Bensenville, IL

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