Chicago House Cleaners

in Chicago, IL

House Cleaning Reviews in Chicago


It was great. Could have not asked for anything better.
did a great job communicating with me about the time they will arrive, about what cleaning supplies they use, and about the areas they will touch. They are very well priced in the Chicago area and you definitely get a great value. Recommend and will use again.
- Albert P.

They were on time and very courteous and friendly,Also very effiecient and thorough! They finished in a timely manner(approx. 2hrs) and when they left,my house was sparkling, I would highly recommend them to anyone.
- Linda L.

Chicago House Cleaning Articles

House Cleaning reviews in Chicago


Having used
Chicago Cleaning Services Provider Name Locked
for many years, when we moved from Chicago to
Chicago Cleaning Services Provider Name Locked
our final cleaning was a deep clean to welcome our home buyers into their new home. The move-out cleaning was thorough and professional. The new owners were thrilled to enter their new home in pristine condition.

I had had a previous house cleaning lady that I absolutely loved for 10 years. She went to get her Bachelor's degree and decided to transition her profession to teaching children. I was happy for her but sad that I had lost great help. As a result, I have interviewed and searched a lot of cleaning services that just did not seem to provide me with what I was looking for in a home cleaning service. When I met
Chicago Cleaning Services Provider Name Locked
, I was very impressed that she quickly identified my areas of challenges with my house. I was also impressed that she used environment safe products and actually gave me a bit of insight on the products that I was using that contained harsh chemicals. I am a pet owner, so I was elated to hear that I could still get the cleaning results using organic products opposed to the standard household products that I had been using for users without impacting my pet. It was a great educational session and I found her to be knowledgeable. I have lots of hardwood flooring and wood in my space, which needed a lot of dusting as a result of losing my primary cleaning service provider. Overall, I would say that I keep an extremely clean house, but the dust is another beast to address. .
Chicago Cleaning Services Provider Name Locked
brought in a team of 3. They gave me a deep cleaning, which included my baseboards, cabinets, fireplace mantels, all wood furniture in my home, bathrooms, bedrooms, office, etc. She even had her team to clean the top of my armoire cabinets, kitchen cabinets, shelves, sealing fans, tables, and all sorts of stuff to ensure that the dust did not continue to circulate in my home. In addition, they cleaned under my beds and night stands which quickly accumulate dust that I did not even know existed. In addition, they cleaned stone flooring and marble bathroom flooring, mirrors, granite counter tops and all sort of things hat needed to be shined up. The crew did this work within a timely manner. By the time I went to breakfast and came home,
Chicago Cleaning Services Provider Name Locked
and her crew were finish. I did a brief inspection to validate that they had cleaned to my standards and I was very happy with the overall results. It's hard to find good house cleaning services and
Chicago Cleaning Services Provider Name Locked
gained my confidence to the point that I will use her regularly.
- Shalanda G.

The service couldn't be any better.
Chicago Cleaning Services Provider Name Locked
is quite professional. She came out the day before beginning the project to assess the situation and did everything she could to accommodate us. She did the job when we asked her to and brought a large crew so it could be done with minimum disruption for us. Most importantly, when she and her crew left, our house was clean! We have tried other services but this was the best. Thank you.
- iris S.

The good: With only two days' notice, the company sent out 3 cleaners who arrived at the appropriate time. There was a male working crew chief and two female crew. The crew chief was an enthusiastic hard worker who expressed that he wanted to please me. The bad: The crew chief did not supervise his workers for work quality. The younger female had a very bad attitude, was not thorough, and failed to use the checklist. The older female was clearly not physically up to the demands of the job, was not thorough, and worked slowly. The crew did not complete all of the items on the checklist. Areas were missed or done incompletely or poorly. I had to continually monitor the cleaning job to point out debris in corners, or cabinets still sticky, or window sills not cleaned, ceiling fans missed, etc. They did not have all of the supplies and equipment they needed to do the job well and efficiently. No vacuum cleaner. Not enough oven cleaner. No scrub pads or variety of scrub brushes. The crew chief assigned areas to clean to the workers. The crew did not work as a team. When the younger female was done, she just stood around and did not assist in getting the remainder of the job done because "That's not my area. I finished my area." There was obvious enmity between the two female crew. The wood cabinets in one apartment had a lot of grease build up that was not coming off by spraying and wiping. I offered them the use of a grease solvent which I had previously used successfully on one of the doors, but they refused. Instead, the crew chief said he could get it off by using hot water and dishwashing soap and scrubbing. He ended up scrubbing the finish off sections of two cabinet doors which was not apparent until they dried. He still did not get the grease and stickiness off the remainder of the cabinets. After 5 hours, the crew decided they were finished. The crew chief never inspected the work prior to declaring they were done. During the cleaning job, the crew chief was in phone contact with the woman in the office to let her know there were problems. She never followed up with me or even asked about my experience when I had to phone her twice in order to get a receipt for the work. Summary: Given the short notice, they were better than not having anyone at all, but my husband and I had to go through the units and finish cleaning the things they missed or did not do well. I would have happily paid for them to continue working until the job was complete.
- Linda S.

Services were either very, very good or very, very poor. Kitchen, bathroom cleaning were great. Dust and cobweb removal were fine.
Chicago Cleaning Services Provider Name Locked
did her utmost to make sure things were done well and to my satisfaction.
However, one of the two other cleaning crew members was not so helpful. Perhaps she didn't feel well, perhaps she did not understand English enough, or perhaps she suffers from an overwhelmingly bad attitude.
Chicago Cleaning Services Provider Name Locked
asked one of the crew three times to vacuum underneath the bed—it was not done.
Chicago Cleaning Services Provider Name Locked
also asked the same crew member to re mop a section of the floor to get rid of filthy shoe prints—it was not done.
Garbage was taken out of the garbage can and recycle container—no new/clean plastic bags were put in either.
There was a significant amount of trash, so much that
Chicago Cleaning Services Provider Name Locked
said she could not take it with her, there was not enough room in the car. So, she asked the crew member to take the garbage out to the cans in the
Chicago Cleaning Services Provider Name Locked
. I gave her the key to the garage so she could get to the
Chicago Cleaning Services Provider Name Locked
—it was not done!
One box of recyclables was stashed in my pantry. Three more boxes were piled on a chair on the back porch. But worst of all, no garbage was put in the garbage cans in the
Chicago Cleaning Services Provider Name Locked
Chicago Cleaning Services Provider Name Locked
. I do not think
Chicago Cleaning Services Provider Name Locked
should have to check on how a crew member disposes of garbage. There should be no crew member who thinks tossing it over the fence is okay. Maybe she thought that, because I'm housebound, I would not know what happened. Luckily my downstairs neighbor came home four hours later and cleaned up the garbage that loose dogs had strewn throughout the
Chicago Cleaning Services Provider Name Locked
- Ernestine G.

I had used
Chicago Cleaning Services Provider Name Locked
for a while (actually 4 years). I had always paid and received her "Regular Cleaning" (which was okay, not great). Recently I ordered a "Deep Cleaning" to get my place extra clean (The "Deep Cleaning" service is described on her website). I asked
Chicago Cleaning Services Provider Name Locked
beforehand how much time it would take to perform the service and she indicated that for a 1-bedroom it would take about 4-5 hours.
On the day of the deep cleaning I happened to be at home. The cleaning lady came and only stayed for an hour, and basically only performed what was normally performed for my Regular Cleaning. None of the extra Deep Cleaning tasks (detailed on
Chicago Cleaning Services Provider Name Locked
website) were performed - i.e., the inside of the oven, inside of the refrigerator, outside windows, baseboards, etc. I figured that
Chicago Cleaning Services Provider Name Locked
forgot that I scheduled a Deep Cleaning instead of my usual service. When i paid the regular cleaning fee,
Chicago Cleaning Services Provider Name Locked
immediately sent me a text message to let me know i owed her more money because a deep cleaning was performed. I replied to explain what had happened with the cleaning person she sent. Without apology, or even a phone call to clearly understand my issue (which was straightforward), she told me to "find a new service". That's it! After 4 years of being her regular customer, she tries to rip me off and then dumps me as a customer (over text message) when an instance of dissatisfaction comes up. Very unprofessional and disappointing.
- Mark S.

This made a significant difference for us in terms of ability to manage our household demands.
Key factors for us:
--Reliability. We had the same lady every week so she got to know our house and our "style". She was always on time and never missed a week.
--Pricing. This was by far the most reasonable service we found in terms of pricing. They were willing to work with us on price to make it affordable.
--Flexibility and responsiveness. There were a number of times where we needed to add a cleaning or were going to miss and they were able to respond at last minute notice. Very impressive.
--Consistently high quality. Our home was cleaned to a high standard every week. I never had an experience where the cleaning lady did not do a high quality job or I had to complain. We were always pleased.

- John G.

They called to tell me they would be twenty minutes late because of big traffic back up. Arrived right when they said they would- three people including
Chicago Cleaning Services Provider Name Locked
Chicago Cleaning Services Provider Name Locked
took me on a preliminary house tour, and we agreed upon what would be done. (She had recently had a terrible experience with a horder who expected miracles done on a filthy house. To protect herself, she wanted to be clear about what they could and could not do._
The three cleaners worked very hard for three hours, using their own equipment and green supplies. House was spotless when they finished.
Andrees was very courteous and professional. She does what she says she's going to do- when she says she will do it.
I would recommend this service to anyone. I won't hesitate to hire them again.
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Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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A Passion for Cleaning

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Chicago, IL


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