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Local Articles in Chicago
When building a new home, the terms of the home's warranty and insurance should be perfectly clear.
Should you buy a warranty to protect you from unexpected problems with a newer home? Knowing the costs, benefits and drawbacks will help you decide if a warranty has value for a home five years old or less.
First, call your insurance company and tell them you do not want any proceeds paid to the contractor under your policy as you are not going with them. This way they can not collect money on your behalf. Insurance will typically have you sign a form for release of funds anyway but this is a good extra step to make sure your signature isn't forged. Second, call the contractor and tell them you will not be needing their services afterall. Did your husband pay a deposit? If so it may be non-refundable. Then follow up with a certified letter.
An email as well doesn't hurt but some states don't yet recognize email as a form of communication for legally binding documentation. This may have changed and I'm sure more states do recognize them as I haven't followed that topic elsewhere as much as I used to. The contractor's office should be local. A sure fire way to ensure they got the message is to deliver the letter to the office of the contractor and have someone at the office sign a duplicate stating it has been recieved and read. There's no arguing whether they received it or not by doing that.
Hopefully you've learned your lesson about high pressure sales techniques and storm chasers looking for a quick buck. Some people find out a much harder way. While these guys may be legitimate you should always do your homework on a contractor before signing the contract. Unless you have water running out of the house and the work has to be done on the spot it's not so much of an emergency that it can't wait until the next day.
Todd's Home Services
San Antonio, TX
Home Warranty reviews in Chicago
We have a from and we gave them a call. They sent out one of their contracted plumbers (who was wonderful, responsive and professional). He stated that the water heater is a fire hazard and needs to be repaired, but due to the lack of replacement parts, a replacement water heater would be more cost effective. He communicated this up to the people and we waited for their response.
They rejected our claim saying they had no proof the water heaters worked before the incident! So we provided them with our home inspection report to prove that they were in fact working. The people then proceeded to find another unrelated item in the report and wanted us to provide proof that a licensed plumber had inspected our water heaters prior to closing. Had we known that we had to have everything in the home professionally inspected by licensed individuals prior to closing, we wouldn't have bothered with a !
When I mentioned that they had one of their licensed plumbing professionals out to inspect the water heater (who could prove that the water heaters were, in fact, operational) they said that it must be done prior to closing and that this is in the fine print of the contract. I attempted to read the fine print and could not find this, but they were adamant and unhelpful. We are going to request a full refund of our warranty and also raise the issue with the Illinois Department of Insurance.
They also stated that they did not care that our water heater was a fire hazard, just that they were denying our claim.
Overall, is running a scam. Avoid this company if possible.
- They are extremely responsive and everyone that answers the phone (no IVR here) is empowered to help.
- Their network of repair shops is of much higher quality than those used by other warranty providers. ...MoreRead more of this review In one instance, neither of the local refrigeration repair shops could (would?) come out to repair a high-end wine fridge. CP said to choose a manufacturer authorized repair provider on my own. After speaking with the tech to get a diagnosis, they approved the repair and I was on my way.
My disposal stopped working and called a repair company to come look at it. The repair company determined that it needed to be replaced, but they couldn't get to approve the replacement, ...MoreRead more of this review so it ended up taking a couple of weeks (during which time we couldn't use our kitchen sink). Then, just a couple of weeks after the disposal had been replaced, we started getting more leaking under the kitchen sink. I called again and they sent the same repair company back out, but told me I would have to pay the $100 service charge again. The person from the repair company was several hours late, but finally showed up and was clearly angry that we had complained about their work. He spent about 10 seconds under the sink, claimed the problem had nothing to do with his work, and left without speaking to us again. We called again and they said they would call a plumber but that we would have to pay the $100 service charge again and that they believed the repair person that our new leak was unrelated to his installation of the disposal. The plumber finally came out a few days later and had to tighten something up. He was pretty sure it was, indeed, related to the disposal installation, but refused to acknowledge this, presumably because they wanted to charge us as many service fees as possible. When I called to discuss, the service rep would not let me off the phone until I conceded that they had a right to charge me three times for something I should have (by contract) only had to pay once (even though I had already made the required payments, so there was no point to this). She was very argumentatitve in a completely unnecessary way. I finally had to explain that I wasn't going to agree with her, and that I didn't see why she needed me to. Also, I was at work and this had gone on for half an hour while I kept telling her I couldn't talk to her any more since I was at work. I also let her know that she was being childish and rude and that I had literally never had a service provider speak to me like that before. She then called me "mean" and continued to try to berate me into agreeing with her for no reason. I had to hang up the phone on her because I couldn't get her to just let me go. This interaction left me feeling bad for days.
To date, they have refused to repair or replace an exhaust fan in my bathroom even though they acknowledge it is covered and their repair person has submitted a proposal. I submitted this claim three months ago and have spoken to them over a dozen times about this claim and it still hasn't been approved, but not for any reason based on my policy's coverage. They just can't get their act together. Or don't want to because it is cheaper to keep putting me off. Also, I have been told in no uncertain terms that if I move forward with the replacement before it is authorized, i will have lost my ability to have cover the cost.
Then there is the oven. My electric double oven stopped working. 's service provider failed to show up twice, then finally came and told us it needed to be replaced because the "motherboard" had died. Then the service provider had to come back to measure the oven, but missed his appointment, so he asked me to measure it. finally approved the replacement, but they had to call a second service provider to deliver the new oven. Once it was delivered, then called a the orginal service provider to install the oven. They failed to show up again, so a week later, finally agreed to call a third service provider to install the oven. Finally, we had to call someone else entirely to come take the old oven away. The whole thing took about a month, during which time we did not have an oven and/or we had extraneous double ovens sitting in the middle of our living room.”
Home Warranty Companies in Chicago
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- Drywall ContractorsAlanis Development CorporationMember Price$150 $175VIEW
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