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Chicago Glass Repair And Installation Articles
Glass Repair And Installation reviews in Chicago
Communication with the company was terrible.
This job took them 4 months to complete, an unacceptable amount of time.
The person who came out to install did a very quick measure, and then I was asked via email to place a deposit, which I did.
Then I never heard from this company, not once did they call or email me, I had to call them each time.
An install date was set, the installers came out, and the doors were the wrong size. And I don't mean off by a quarter inch, but way off by a few inches.
The doors were sent back, then several weeks of calling them once a week, only to be told to call back in another week.
Again, they never called me or emailed me.
Finally I was given an install date, and the person who arranges installed said this was my fault for not letting them know I would install carpet ,but that they would absorb the cost of redoing the doors.
Now when the original guy came to measure, there was no carpet, no doors, no light fixtures, obviously it was under extensive renovation. I was never asked what I would be putting down over the bare concrete floors. Also the installers cut channels in the carpet and installed the bottom tracks into the concrete floor anyway. and the doors were inches off, trust me I didn't install a 2 inch thick carpet.
I would advise anyone looking for glass and mirror work contact Chicago Glass and Mirror, at 773.789.5050, they do excellent work and communicate well.
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