Access to trusted reviews, the best Trash Removal and exclusive discounts!
Real Member ReviewsMemberships allow Angie’s List to certify that all reviews are real reviews from real members—no fake, bogus, or anonymous reviews here!
DealsAngie’s List is a Community that you’ll use time after time. Research who to hire, learn tips and tricks, and consult with your neighbors
Instant Community AccessMembers can choose from tons of deals and discounts for projects they need to do, like 30% off exterior home painting!
Complaint ResolutionIf a project goes badly, Angie’s List has a complaint resolution team standing by to help you.
Chicago Garbage Collecting Articles
Garbage Collecting reviews in Chicago
I understand the winter was brutal however if you are going to skip whole weeks, you need to contact your customers and notify them. Email is a very cheap way to communicate to your customer base. Most people like myself would understand, being totally ignored is not acceptable. Communication is horrible... You don't know why you garbage is not being picked up unless you, yourself call and find out why... Are they hoping you don't notice the full bin ?
To make matters worse, the female help they have or had there... bark at you as if the problem was your doing and not theirs! ...Bad attitudes!... I talked to Rich, who was in a higher position, he was so empathetic and accommodating he wanted to make amends. He told me to follow up about a monetary credit on my bill but when I call Rich back several times... I get voice mail and have not seen one credit. .............. Great customer service guys!....It's now April 30th and no credit and no returned calls....
I'll tell you... if your bill is late they charge you a fee, but when the customer does not get picked up.... you no credit at this company.
These waste companies need to be regulated and supervised by the city..... It is a crime that business people can get taken advantage of by commercial refuge haulers in Chicago.
This is exactly the level of customer service people want from vendors, and as an organization benefiting pediatric cancer patients, every penny is precious to us. They made a generous adjustment to our bill, and we will continue to use their service.
We can't recommend
They've been doing a bad job lately so I went to cancel service and hire someone else who would provide more for less money. When I called to cancel they simply said 'we just don't do that'. The kicker is that since there is no cancellation clause then we are stuck with them for 5 years.
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
All Trash Removal in Chicago, IL
Elk Grove Village, IL
Burr Ridge, IL
Oak Park, IL
Join Angie's List to get the best local reviews in Chicago.
- Instant access to reviews for 700+ services
- Exclusive service discounts - up to 70 percent off!
- Top-notch support from our live call center