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A
"Our older model
would open only partially. We initially called another
company who informed us that one of the Springs" were broken and would not fix the door as they springs we had were not in production any longer. Instead of trying to fix the problem, the other company stated it could not be fixed and tried to sell us a new door. I found Garage Mart through Angie's List Big Deal, and bought the replacement of 2
springs for $250.00. The company was quite responsive, the very next day I got a response and was able to set up an appointment fairly quickly. The technician that came out was very prompt, and thorough. He was not only able to replace the springs and cable he also took the time to straighten out the overhead frame which was previously bent, and explained that the opener we had and installed by another company, was too small for our heavy double
. He fixed the door, straightened out the bent frame and explained what needed to be done in the future, and warned what to not let another company attempt to upsell us on what didn't to be replaced. I was extremely impressed with the technician's and company's refreshing honesty and ethics, that we literally called them the very next day, to replace the
opener. I would not hesitate to use this company again, highly reccomend them.

-Saran C.

A
"Although another company wanted me to buy a new metal door which would not be in keeping with the style of the house,
was able to put in" new fittings and install a new opener for far less than other quote. All work was done in one day, although they had to work late. The materials were all cleaned up. The work was scheduled in a timely fashion, and now it works perfectly.

-BARBARA G.

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Local Articles in Chicago

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Garage Doors

A homeowner's guide to garage doors, including how garage door openers work, preserving safety, how to maintain them, who to call when they need repair, and options when buying a new door.

snowy house
Garage Doors, Roofing, Holiday Decorating, Gutter Cleaning, Pest Control/Exterminating, Lawn & Yard Work, Carpet Cleaning, Chimney Sweep, Fireplaces, Electrical, Handymen, Housecleaning, Animal & House Sitting, Cabinet Refacing/Restoration, Lighting, Wallpapering, Plumbing, Heating & A/C, Auto Service, Auto Tires, Allergy & Immunology

It's the time of year when the winter weather can take a toll. Follow this winter maintenance checklist to protect your home, your car and your health.

These faux wood carriage-style garage doors are molded from real wood boards to replicate the grain patterns and details. (Photo courtesy of Clopay)
Garage Doors

Find out what questions to ask and mistakes to avoid if you’re purchasing a new garage door, plus some ideas on how to ensure your door has as much style as you do.

Outdoor holiday lighting, LED holiday lighting
Electrical, Holiday Decorating, Garage Doors

When hanging holiday lights, the safest power source is the nearest outlet. If that’s not possible, look for an appropriate extension cord or a power stake.

holiday lights, outside holiday lights
Garage Doors, Holiday Decorating, Lighting, handyman

Learn how to safely and effectively put up holiday lights around your garage door by using the correct fasteners to hold the lights securely.

Angie's Answers

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Here is a tip sheet from Angie's List, previously published:

http://www.angieslist.com/articles/garage-door-experts-give-maintenance-tips.htm

If a tilt-up door, probably about $150-200.

If a roll-up door, assuming you have not put in cabinets or anything that prohibits sliding the shaft sideways about 2-3 feet out of the spring to change it, then about $200-250 should do it for a 2-car garage door. If he has to disassemble the brackets to remove the springs because the shaft cannot slide sideways enough to get the springs on/off, then probably another $50-100.

If you have an automatic garage door opener, usually they will charge you $50 or less for tension adjustment, lube, and motor cleaning if scheduled on the same visit, about half a normal call cost.

One thing to consider - assuming you have 2 springs and an opener, unless the other spring is quite new, you should replace it at the same time, first because it will probably break fairly soon anyway and changing two is only about $50 more than changing one, and because the springs on both sides should be of equal stiffness - if not, then the door will be unevenly weight compensated and try to open cockeyed, increasing wear and risk of damaging the motor.

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Assuming you are talking rollup garage door - issues similar but not as many parts on a tilt-up door.

Many rollup doors in residential use go 30 years or more on original springs.

Generally, they do not need to be replaced till they break. A broken one should be pretty obvious - the door will open very hard because it is being pulled up more at one side than the other, if at all, and one spring will be wound tight while the other will be looser, and usually the break is a visibly obvious one - either a visible break in the main portion of the spring, or the free end that goes into the end plate is broken off. Compare the springs against each other to see they look the same.

Also, if you think a spring is broken but can't see anything wrong, maybe the set screws that hold the end plates tight onthe axle have vibrated loose, relaxing the tension on the spring.

As the door gets older you may need to have a garage door repairman adjust the spring tension tighter if the door starts opening hard or balking at opening, though that is more often a problem with dirty slider track and bearings from dust accumulation, which you can clean with WD40 and then lubricate the side support rollers with motor oil or household oilcan. On lubrication of the slider track there are differences of opinion - some say clean with a non-oily solvent like brake cleaner and leave it clean and ddry so dust does not stick to it, other say oil with a light household oil or WD40. I prefer the latter so the plastic slider does not get worn out sliding on the metal slider track or pole, though it definitely does accumulate an oily dust grunge. The cleaning and lubricating should be done at least yearly - every 3-6 months if you use the door multiple times a day, more often if you are in a real dusty area like the Dust Bowl, the desert, or close to the beach.

 

 

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I think he is trying to upsell you on something you don't need, or their company policy is neer fix, always replace - some companies are in that mode not, to prevent future call-backs when it does not work.

 

IF only needs screws, sounds like a good do it yourself job with self-tapping sheet metal screws. Or a Handyman could do for maybe $50-70 if that is all that is needed.

 

If the weatherstrip is damaged and in on the front edge of the garage door, one other possibility - replace with one like this, or screw a bottom compression type rubber weatherstrip on the bottom of the door - actually work a lot better than the face-mounted ones anyway, in my opinion. Look like this from M-D Building Products and Frost King among others. Can also be used nailed to frame to flap contacts door face as an edge and top weatherstrip - 

http://www.amazon.com/M-D-Building-Products-3749-Garage/dp/B000052036

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Maintanence is going to vary by how much you use the door.  If it is used multiple times a day as cars go in and out I recommend having it checked annually.  You want someone to lube all of the proper points and inspect the rollers for wear or damage.  You don't want a component of that door failing and falling on yourself or a child.  Sometimes tracks need to be adjusted or realigned for various reasons.  Also, the springs can weaken and break causing the door to fall.  Have those checked as well.

Todd Shell
Todd's Home Services
www.thomeservices.com

Garage Door Installation And Repair reviews in Chicago

A

Rating
I called to request service in the morning. They were at my house within 90 minutes.
I had originally thought the cable had broke. The service man was very honest and told me that it only came loose and would not need to be replaced. He had it fixed within 20 minutes and only charged me for a service call.
I would definitely use them again.
- Keith L.
A

Rating
Great! Company was very responsive and easy to schedule with. Repairman was great and fixed all issues including with the garage door itself. Was very satisfied.
- Mark S.
A

Rating
The service providers were prompt, professional and friendly. They replaced my keypad, programmed my code and showed me how to operate the new one. Very reasonable prices. I will use them again to tune-up my opener.
- Lorraine S.
A

Rating
They came out on an emergency basis and did a real good job with putting things back together and coming back later to do some other parts. They're responsive. They'll get there and take care of things when you need it.
- 5840 Lawrence C.
A

Rating
The provider was punctual and did the work quickly. He explained to me what we could do to keep everything running smoothly. The only negative was we bought a remote from him because one of ours no longer worked. We later realized we could have bought the same remote from Amazon for about 1/4 of the price and programmed it ourselves.
- Alexa S.
A

Rating
We called at 11 AM and they were able to squeeze us in for a Noon - 4 PM window. At 2 pm they arrived for the service call.
Chicago Garage Door Repair Companies Provider Name Locked
was able to reconnect and re tension the door system with out the need for any new parts. Thank you
Chicago Garage Door Repair Companies Provider Name Locked
Garage Door for fitting us in last minute. We will call on them again next time our garage door decides to misbehave.
- BENJAMIN P.
A

Rating
Called an hour before with ETA. He performed all the services per agreement and explained as he was doing it. Also told me how I can maintain it on my own and what type of oil to use for the door. Only took abut 30 minutes.
- JAY P.
A

Rating
I called them with an "emergency" - the door opener on my garage had broken and I was not able to get my car out. Though they were busy, they got someone out the same day. He was running a little early and called first to see if it was ok to come early - nice, courteous touch. The new opener was installed well and quickly. I'm happy to recommend them.
- Sandy A.

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