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A
"
completed the work efficiently and professionally. The spring and cable broke on our double door garage. The owner,
" , was the initial contact. He recommended we replace the spring/cable system with a torque system. He said this was more efficient and safer for the larger double door. We scheduled a 10 am appointment for the next day.
arrived at 11:30 am. His work was great; he additionally pointed out some rusted areas of the track which we agreed to have him replace.
was professional and cleaned up afterwards which is always appreciated. We thought the cost was fair, although we didn't try to compare this to other service providers. We would use this company again.

-MARIE B.

A
"Our garage door opener stopped working. The door would partially open and then stop, so we would have to manually open/close. We called Crystal and were able to" schedule an appointment within a few days. The technician arrived promptly and was extremely friendly and polite. He did a quick check and found that the wires were just too tightly attached to the wood frame and this was causing a signal disruption. It was a very
fix; however, the tech stayed on and examed the rest of the garage opener system to assure everything else was in order. He even changed a light bulb in the garage. I think he wanted to make sure we were getting something for the service call fee. This was superb customer service in my book. Highly recommend this company!

-Jessica R.

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Local Articles in Chicago

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Garage Doors

A homeowner's guide to garage doors, including how garage door openers work, preserving safety, how to maintain them, who to call when they need repair, and options when buying a new door.

Circuit board problems or mixed radio signals are the most likely causes of garage doors opening on their own. (Photo by Summer Galyan)
Garage Doors

Garage doors can open and close on their own. Although it's rare, here's what to look for.

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It's the time of year when the winter weather can take a toll. Follow this winter maintenance checklist to protect your home, your car and your health.

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Download the Angie's List Fall Maintenance Guide to get started on protecting your home from potentially damaging winter weather. (Graphic design by Matt Mukerjee)
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When tree leaves and temperatures begin falling, it's a sign winter is on its way. Use this fall maintenance checklist to protect your home from winter damage.

Angie's Answers

?

Here is a tip sheet from Angie's List, previously published:

http://www.angieslist.com/articles/garage-door-experts-give-maintenance-tips.htm

If a tilt-up door, probably about $150-200.

If a roll-up door, assuming you have not put in cabinets or anything that prohibits sliding the shaft sideways about 2-3 feet out of the spring to change it, then about $200-250 should do it for a 2-car garage door. If he has to disassemble the brackets to remove the springs because the shaft cannot slide sideways enough to get the springs on/off, then probably another $50-100.

If you have an automatic garage door opener, usually they will charge you $50 or less for tension adjustment, lube, and motor cleaning if scheduled on the same visit, about half a normal call cost.

One thing to consider - assuming you have 2 springs and an opener, unless the other spring is quite new, you should replace it at the same time, first because it will probably break fairly soon anyway and changing two is only about $50 more than changing one, and because the springs on both sides should be of equal stiffness - if not, then the door will be unevenly weight compensated and try to open cockeyed, increasing wear and risk of damaging the motor.

?

Assuming you are talking rollup garage door - issues similar but not as many parts on a tilt-up door.

Many rollup doors in residential use go 30 years or more on original springs.

Generally, they do not need to be replaced till they break. A broken one should be pretty obvious - the door will open very hard because it is being pulled up more at one side than the other, if at all, and one spring will be wound tight while the other will be looser, and usually the break is a visibly obvious one - either a visible break in the main portion of the spring, or the free end that goes into the end plate is broken off. Compare the springs against each other to see they look the same.

Also, if you think a spring is broken but can't see anything wrong, maybe the set screws that hold the end plates tight onthe axle have vibrated loose, relaxing the tension on the spring.

As the door gets older you may need to have a garage door repairman adjust the spring tension tighter if the door starts opening hard or balking at opening, though that is more often a problem with dirty slider track and bearings from dust accumulation, which you can clean with WD40 and then lubricate the side support rollers with motor oil or household oilcan. On lubrication of the slider track there are differences of opinion - some say clean with a non-oily solvent like brake cleaner and leave it clean and ddry so dust does not stick to it, other say oil with a light household oil or WD40. I prefer the latter so the plastic slider does not get worn out sliding on the metal slider track or pole, though it definitely does accumulate an oily dust grunge. The cleaning and lubricating should be done at least yearly - every 3-6 months if you use the door multiple times a day, more often if you are in a real dusty area like the Dust Bowl, the desert, or close to the beach.

 

 

?

I think he is trying to upsell you on something you don't need, or their company policy is neer fix, always replace - some companies are in that mode not, to prevent future call-backs when it does not work.

 

IF only needs screws, sounds like a good do it yourself job with self-tapping sheet metal screws. Or a Handyman could do for maybe $50-70 if that is all that is needed.

 

If the weatherstrip is damaged and in on the front edge of the garage door, one other possibility - replace with one like this, or screw a bottom compression type rubber weatherstrip on the bottom of the door - actually work a lot better than the face-mounted ones anyway, in my opinion. Look like this from M-D Building Products and Frost King among others. Can also be used nailed to frame to flap contacts door face as an edge and top weatherstrip - 

http://www.amazon.com/M-D-Building-Products-3749-Garage/dp/B000052036

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Maintanence is going to vary by how much you use the door.  If it is used multiple times a day as cars go in and out I recommend having it checked annually.  You want someone to lube all of the proper points and inspect the rollers for wear or damage.  You don't want a component of that door failing and falling on yourself or a child.  Sometimes tracks need to be adjusted or realigned for various reasons.  Also, the springs can weaken and break causing the door to fall.  Have those checked as well.

Todd Shell
Todd's Home Services
www.thomeservices.com

Garage Door Installation reviews in Chicago

A

Rating
Called Ed on Friday, came out on Saturday morning provided a quote and installed on Monday.
Outstanding service, price, and professionalism.
Honest high quality company is highly Recommended.
- JOHN B.
A

Rating
i purchased the DEAL thru Angie's List. The company responded thru a series of emails, regarding the service date and time.
The service was performed at the scheduled date & time, in a professional manner. The extra materials required were on the service vehicle at the time of service. No second visit required. Truly a professional organization with qualified people and service parts,
to make the repairs required, at a fair price. Yes, I would use and refer this company for any work required in the future.
- Joseph T.
A

Rating
Chicago Garage Door Companies Provider Name Locked
and his helper arrived on time, were courteous and friendly, explained exactly what they were going to do and told me that they would get me when they were done (10 - 15 minutes). He said if there was anything that needed to be replaced or repaired they could do the work. Not a hint of pressure to let them perform the work, only an estimate. They finished and went over the check list of the maintenance performed with me. Fortunately, my door and garage door opener was in good shape and I didn't need anything fixed.
Chicago Garage Door Companies Provider Name Locked
answered any questions I had.
The appointment went smoothly from start to finish. I couldn't have hoped for more. Excellent experience. I would definitely recommend
Chicago Garage Door Companies Provider Name Locked
to anyone without any hesitation.
- Michael K.
A

Rating
Tech was punctual, professional and most importantly performed the services with excellence. He also did not attempt to up-sell us
to things that weren't needed at this point in time. Would definitely use them in the future.
- EILEEN K.
A

Rating
Everybody was professional, on time, and did a wonderful job. They cleaned up after the job was finished. I would certainly use them again. I would like to send my compliments to
Chicago Garage Door Companies Provider Name Locked
that works in the office and the two installers,
Chicago Garage Door Companies Provider Name Locked
and
Chicago Garage Door Companies Provider Name Locked
.
- Theresa J.
B

Rating
The provider missed the first appointment completely. They were apologetic and did make the 2nd appointment.
The tech that came was very professional and knowledgeable. Unfortunately the end result was just ok.
The door is quieter, but it does not work as well as it did previously. It sticks and will not go completely down at times. Previously this would only happen occasionally and when I told the tech about it, whatever was done to repair it actually made it worse.

- Jason C.
A

Rating
the sprocket on my garage door opener was broken. The person on the phone was courteous. I got a next day appt. The guy showed up at the end of the two hour window, apologized for the delay, quickly diagnosed the problem, gave me an estimate and had it fixed in 30 minutes.

- Greg H.
A

Rating
On very short notice we had a new overhead door installed. While Access wanted to sell us one of
theirs, I can't blame them for trying (a few times) , we purchased exactly what we
wanted from Home Depot. Install was efficient, and the cost was
aligned with other service providers.
- JENNIFER L.

Garage Door Companies in Chicago

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Wilmington Overhead Door Co

515 N. Kankakee St.
Wilmington

Wilson Home Restorations

21212 W Commercial Dr
Mundelein

Wilson Installations

421 N. Northwest Highway
Barrington

WINDOW PLACE CORP

1300 W 35TH ST
Chicago

Windy City Doors

8900 S. Harlem Ave
Bridgeview

Windy City Maintenance Contractors Inc

1658 N Milwaukee Ste 442
Chicago

windycitygaragedoor

2645 greenleaf ave
Elk Grove

Winning Exteriors

306 W. Campus Drive
Arlington Heights

Wisz Choice Construction

209 South Bluff
South Beloit

WM H WOOD OVERHEAD DOOR SERVICE

9311 S KEDZIE AVE
Evergreen Park

WoodWork Arts

124 Linden Ave
Streamwood

Wrights-Magana Garage Doors

1801 blossom street
Crystal Lake

WW Construction & Roofing, Inc.

16W591 Crest Ave.
Bensenville

Xpress Door

2211 Jordan Ln
Elgin

Yellow Square Corporation

1024 Arcady Dr
Lake Forest

Your Handyman

704 Sutton Circle
Wheeling

ZAICO

Lyons

Zarcos Overhead Doors

5432 S.Kilbourn ave.
Chicago

Zeco Construction Group Inc.

8560 Plainfield Rd.
Lyons

Zeesgroup.com

6850 W. Montrose Ave.
Harwood Heights

Zigman Construction & Remodeling

7115 Hiawatha Dr
Wonder Lake

Zuno Construction Inc

2911 Sierra Ave
Plainfield

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