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Chicago Garage Door Repair Companies Reviews
I contacted Rich, the owner of the company directly regarding a garage door repair I needed handled at one of my properties. I explained that I would need a price before any work could begin and Rich agreed. He sent one of his employees to this property and quoted me a price for the repair of $200.00. I approved this repair and provided him my fax # so he could send me a bill upon completion. To my surprise I received a bill for $395.00, $195 over what was quoted to me by Rich. One of my employees called him directly to discuss the increase in the invoice and he responded with..."The repair is done, so there is nothing to talk about." I then called Rich directly since I was the one that hired him and approved the $195.00 repair and he treated to take me to court and send me to collections if I did not pay the $395.00 invoice. When I told him I will happily pay the $200 I approved and nothing more he said "I guess I will see you in court then."
He is not a trustworthy vendor and if you want to save yourself the headache of having to deal with someone who is in the business of trying to rip people off and use scare tactics/threats then don't call this company!
I got a few quotes but
I called, put down a deposit and he ordered the door (he and the others do not keep the wide panel in stock) but it wasn't an emergency so I was willing to wait. Once it arrived, about a week later, he called and set up an appointment for the following day. I told him I didn't need it right away and although the following day was suppose to be a bit warmer, it was still going to be cold. He said they work year-round and it didn't matter.
The installer Mostafa arrived within the appointed time block on a very cold day. I had assumed he would have a propane heater or something but he didn't. He mentioned the cold but I told him I had not insisted it get done right away. The garage was empty so he could work and there was a power outlet for him to use.
Mostafa did a great job installing the door including all the parts (spring, metal track, etc) and cleaning up afterwards. He removed some of my old trim so that he could install the trim seal. The garage door moves smoothly and quietly. It looks so much better than my old, damaged, painted wooden door. The seal trim is the same color as the door so it looks nice; I think it will do the job because before a little snow was often blown into the garage under windy conditions, and now I see nothing. The inside panel is white and smooth so it is less likely I'll have to contend with spider webs/eggs and dirt like on the protrusions on the old door plus it's brighter in the garage with the light reflecting off the white color. I actually gain a bit of space in terms of length because there are no metal protrusions.
My experience was great in that all my expectations were met and I am very pleased. I would definitely recommend the
It was really bad weather but installer was very good about keeping us updated with arrival time. I appreciate the excellent communication. Follow-up service call was scheduled right away by the scheduler.
I don't know if it is possible to love a new garage door opener... but I love my new garage door opener!
I will need a new spring for my garage and based on my recent service call, I WILL be calling
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