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UPDATE: 2014 Rain/Spring season
This company is totally unprofessional and should not be considered for any type of work in or around your household.
On October 22nd,2013 I wrote to Ms.
I left a message for
Three times I have been promised the return of my $1500.00 deposit and it has never happened.
I am a retired person living on a small pension and want my money returned.
I assure you that when I am able to have the work done on my basement I will NEVER use "
First they started of with removing all the debris and moisture with dehumidifiers and fans. Than they fixed the cracks and waterproofed the basement, than they did framing for walls in the basement. their is allot to write, all I know is that I am very happy with their work the kitchen looks beautiful, and by the way they used real wooden cabinets and granite. Bathroom looks awesome. Thanks guys.
estimate on a battery-backed sump pump and a sensor for the ejector.
The first person put me on hold and had to listen to their musak about
how they always want to exceed customer expectations and they train
their people all the time.
The next person I spoke with told me
she would find out and have the plumber call me. I told them he better
be here by three or they would
day and had to sit around the house all day waiting. I got a call from him at 2:55 and he told me he was on the south side and he could be here in an hour.
I asked him why didn't I get a call in the morning saying that so I didn't have to waste my day waiting. He didn't say anything even when I asked him "you don't have anything to say about that?" I said thank you, your services are not needed.
There are plenty of companies out there that will bend over backwards to service customers. This is not one of them.
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