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Chicago Basement Waterproofing Articles
Basement Waterproofing reviews in Chicago
Owner came out and gave an estimate, no pressure, very fair price, very personable
Scheduled service for a few months out
Crew arrived on time on date scheduled
work done in timely manner, no mess left behind
Have not had a problem with leaking since crack was fixed, problem solved!
We currently have a small vent window in the basement and were looking to put a full size window in. We needed a cutout in our basement foundation for the new window. We did not want a full egress window with all the specs. The salesmen stated no problem we can cutout a 36inch by 36 inch space in the foundation and install the window with a window well and drain. When I called to book the job he stated the company only does a full egress install. When asked how did you not know your company does not perform that work, the salesmen stated "I must have missed that meeting."
I purchased a battery back-up sump pump for my recently rehabbed single family home. The "sale" experience was just fine and they did a great walk around of the foundation. After that - it was all downhill.
You don't get your appointment time slot until 24 hours in advance of the day you are given. So in my case, I had a Monday appointment so I did not get the time slot until Saturday afternoon. I called Friday morning and said I cannot do first thing on Monday morning - so of course, on Saturday my time slot is "first thing Monday morning". No one can change the appointment on Saturdays so I had to go through phone tag Monday morning to get appointment changed to two weeks later.
I blocked out my schedule for 4 hours on the afternoon they were coming. When they arrived to install, the area for the battery back up sump pump was too small - the Consultant never measured to make sure it would fit. A different pump would have to be ordered and I would have to clear my schedule with 24 hours notice again.
Now here I am the morning of my "8-9" arrival window at 9:30 waiting for them to arrive.
Pump was installed and I assume will work when needed. But something so
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