Chicago Car Dealerships

in Chicago, IL

Car Sales Reviews in Chicago

C

Rating
The dealer seemed great when I dropped off the car. But communication with the customer service agent after was spotty. I was unable to pick up the car until the next day even though it was ready in time for me to pick it up because the agent did not return my call. The next day when I picked up the car, there was a broken part in the interior that was not broken when I dropped it off. Yes, they replaced it for free and they even picked up the car and returned it after the repair but it was still an enormous waste of time.
- Michelle G.
A

Rating
I have been a customer of the
Dealer Group for many years. I had an almost flat tire and was lucky enough to be able to get to the service dept. I had called to see if they could squeeze me in for an appt. I drove into the service dept and they took me promptly. I waited in there very comfortable waiting room and in no time my car was ready. The people who work here are all so nice and the atmosphere is professional. They even offered to drive me to the mall if I did not want to wait at the dealership. A great bunch of people!




- billy D.

Chicago Car Sales Articles

Car Sales reviews in Chicago

F

Rating
I purchased a new
Chicago Auto Sales Provider Name Locked
Vehicle from the
Chicago Auto Sales Provider Name Locked
Dealership, at the time of purchase
Chicago Auto Sales Provider Name Locked
offered a .9 percent finance rate and 500 dollars credit towards your first month's payment. It has been three months now and I have yet to receive the credit. My repeated calls to the finance manager have gone unreturned, and when I was finally able to speak to a sales manager, it was made very clear to me that I was not going to have this rectified anytime soon, if at all. Simply put, there are many places in the Chicagoland Area to buy a new
Chicago Auto Sales Provider Name Locked
. I regret the day that I patronized this dealer, but rest assured I will NEVER go there again.
- Keith C.
A

Rating
Great young salesman,
Chicago Auto Sales Provider Name Locked
, treated me well even six months before my lease was up. He couseled me on how to manage the service schedule on my next lease which I appreciated. When
Chicago Auto Sales Provider Name Locked
started their loyalty marketing mailings I called
Chicago Auto Sales Provider Name Locked
. He and sales manager
Chicago Auto Sales Provider Name Locked
did an outstanding job. I have two things to do by appointment next week for everything to be 100% but I am confident they will deliver.
- Jim F.
A

Rating
So far, so good. The people are very pleasant and professional. Luckily, I've not had many problems, but they've been very helpful when I needed them.
- Raymond W.
D

Rating
My wife and I found a used car we were interested in at this dealership. We called ahead and made an appointment to test drive the car. Out of courtesy, a sales rep,
Chicago Auto Sales Provider Name Locked
, pulled the car out of the lot to make sure it was ready to go when we arrived.

Each of us test drove the car and very much liked it. Afterwards, we went into the office and while discussing price and financing, another salesman walked in and surprised us all with an announcement that he had just sold this car to someone else. Apparently, the buyer was initially interested in another car but saw our car while it was parked out front, waiting for us and went ahead with the purchase while we were on our test drive.

We understand that the world of auto sales is competitive and commission driven. However, if we make an appointment and make the hour and a half drive out to the dealership, we expect that we should have either been given first option since we pulled the car out of the lot, or at least been notified that another party was interested and been given a warning. Also, since the car had been on the lot for two months, I don't think it's unreasonable for the dealership to put the car on hold until we were done with the test drive and negotiation. If we hadn't called ahead and identified the car, the car would have been prominently displayed only after our test drive during our negotiation. Ultimately, we feel we only aided the sale of the car we were interested in to someone else.

Our sales rep,
Chicago Auto Sales Provider Name Locked
, however, was very courteous and took the time to answer our questions. We appreciate our interaction with him. He is now searching for a similar car for us, which we greatly appreciate. We hope that
Chicago Auto Sales Provider Name Locked
can come through for us. We checked "Yes, we would use this company again" because of
Chicago Auto Sales Provider Name Locked
. Otherwise, it would probably be a "No."

Recommendation: If you have a specific used car in mind, DO NOT call them to make an appointment. Or at least, don't tell them which car. The salesmen at this dealership are permitted to and motivated to sell the car out from under you while you're on your test drive. It'll be a waste of your time and, from the perspective of used car sales manager or the general manager, your time is apparently not as valuable as his salesmens' commission.

We scored responsiveness and punctuality as A since
Chicago Auto Sales Provider Name Locked
was prepared and completely available to us during our visit. We scored the professionalism as F and overall D. This is an extreme, we know. However, the lack of first option or at least warning has defined our experience with the sales department at this dealership. It has created our our first and likely lasting impression and we have scored in a way to reflect that.
- Lo and Ariane S.
A

Rating
Overall, purchase experience went very well! Friendly sales rep/stood by his product and internet pricing. Recommend
Chicago Auto Sales Provider Name Locked
salesman
Chicago Auto Sales Provider Name Locked
S. at 847-373-2123 Fields
Chicago Auto Sales Provider Name Locked
service manager provided full vehicle history (redacted with previous 1-owner's info), so that I was able to have a copy of every single maintenance, service, and repair done for this one SUV since it was originally purchased and serviced all at Fields
Chicago Auto Sales Provider Name Locked
as a corporate fleet vehicle. This was very unusual to have the entire history that matched up perfectly with the Carfax history dates as well. I'm very pleased...and feel secure with my used
Chicago Auto Sales Provider Name Locked
purchase. Haven't had any problems since buying it about 2 months and 2500 miles ago.
- graham S.
A

Rating
The sales process was pretty straight forward and I had already decided what I wanted. I had a couple service issues and I had to take it back a couple times to get it fixed but they seemed concerned to make it right for me.
- Raymond W.
F

Rating
Went in to buy a loaded Camry with manual transmission. We were ready to sign the deal when the sales manager intervened and refused to sell to us. I called and asked to speak to the GM or owner. I was transfered to the sales manager that had treated us like dirt. I wrote to
Chicago Auto Sales Provider Name Locked
and did not get any satisfaction. That was 11 years ago and it was such a bad ( and bizarre) experience that I refuse to ever deal with them again.
- Patricia M.
D

Rating
Went in for the oil change and the mechanic didn't reset the meter which measures the oil content. I have to go back, extremely inconvenient, so they can reset. Disappointed as well because they don't wash your auto as a courtesy. I felt as if I was trapped in the waiting room which seemed like an industrial room with low energy as customers wait for a long period as they watch tv. Very similar to visiting a government office....DULL!!! I WAITED OVER TWO HOURS for an oil change!!!
- Stacy M.
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All Auto Sales in Chicago, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 PRICE MOTORS INC

1219 Muriel St
Woodstock, IL

131 AUTO SALES

540 S GREEN BAY RD
Waukegan, IL

1740 ESSINGTON LLC

1740 ESSINGTON RD
Joliet, IL

4 WHEELS OF FOX LAKE

45 S US HIGHWAY 12
Fox Lake, IL

800 CARS LLC

8060 S ROBERTS RD
Bridgeview, IL

A & A AUTO SALES

11965 S AERO DR
Plainfield, IL

A & K AUTO SALES

115 LAKE ST
Maywood, IL

A & S AUTO SALES

3300 W NORTH AVE
Stone Park, IL

A & W AUTO SVC

17W411 N FRONTAGE RD
Darien, IL

A CAR LOT

6N509 VIRGINIA RD
Roselle, IL

A K UNDERGROUND INC

8119 NOTTINGHAM RD
Tinley Park, IL

A PLUS AUTO SALES

8000 S STONY ISLAND AVE
Chicago, IL

A TO Z RV SALES & SVC

ROUTE 30 & GLENWOOD DYER RD
Chicago Heights, IL

A V AUTO TRANSPORT INC

550 HARTREY AVE
Evanston, IL

A-1 AUTO CENTER-SALES & SVC

6707 N CLARK ST
Chicago, IL

A-1 AUTO CORP

594 W LAKE ST
Elmhurst, IL

A-2 AUTO SALES

1701 W IL ROUTE 120
Mchenry, IL

A-Len Inc

333 Ogden Ave
Downers Grove, IL

A-RELIABLE AUTO SALES

2247 141ST ST
Blue Island, IL

AARROW AUTO SALES & SVC INC

39070 N Green Bay Rd
Waukegan, IL
Chicago Zip Codes

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