Chicago Auto Repair

in Chicago, IL

Auto Repair Reviews in Chicago

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Initially I had a representative from the shop who did not follow up with me regarding my appointment. I received a call from
Gottfred regarding my appointment and
was responsive (responded to emails and calls very promptly) and provided a high level of service after that first call. I also asked
about having the vehicle detailed and other minor items I needed for the vehicle while the vehicle was being repaired and
was able to handle these matters in essentially the time frame they promised to have the body work performed.
- BENJAMIN G.
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Seamless and they handled everything from the quick estimate, communication with
Insurance all the way up through arranging for Enterprise to pick me up. The work was completed in one week, I returned the rental car and picked up my looking like new 2012 Honda Accord.
- Pat O.

Chicago Auto Repair Articles

Auto Repair reviews in Chicago

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This was an insurance claim. They were very professional though when I first brought it in, they didn't realized I made an appointment in advance and assumed I was a 'walk-in', telling me that they were too busy to help me. Once I told them I had an appointment, they treated me really well. The quality was great - my car looks new again.
- MICHAEL P.
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Chicago Auto Repair Provider Name Locked
did a great job with the bumper repair to my mother's car. The car is black and shows all scratches very easily. After
Chicago Auto Repair Provider Name Locked
completed the work, the bumper now looks like new. The cost of the work was covered by State Farm and they have someone onsite who provided the estimate. I will definitely use them in the future.
- Jeanne M.
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This is my 3rd time using their service and I have to say that I only wish they offered more because I wouldn't go anywhere else for my car care needs. Seriously, they specialise in the word, "delighted".
For this particular repair, I was hit by another car and had to have my bumper repaired. Since their insurance covered it (and I carried insurance with the same company), I visited Royal to get an estimate. They took a few photos, were super polite, and gave me an estimate of what to expect. I was delighted by the smiles, the courtesy, onsite wifi, coffee bar, and prompt customer service. Clearly, they've done this before and have their service down to a science.
Not only did they give me a fair estimate, but they worked behind the scenes to sort out insurance claims, payments, and even arrange for a rental car onsite! They've done this every time I've needed service, in fact. They walked me through the claims process, parts ordering, repair, and timeline as easily as I'd order a drive thru
Chicago Auto Repair Provider Name Locked
. Delighted!
My car was repaired and even washed when I came to pick it up! Once again... delighted!
Here's a bit of a shocker ... the last time I visited them, they found my $3000 designer watch and had it waiting for me at the reception desk. I thought I'd lost it and was just delighted to get it returned. You don't find that kind of honesty in the city of Chicago very often.
- Tery L.
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Everything exceeded my expectations.
Chicago Auto Repair Provider Name Locked
was superb. He coordinated all of the work: He called me several times to schedule the work, had me send him pictures of the tree when it was on top of the car, used the pic to advocate with the insurance company to get them to pay for more work, and in general was always on top of everything. He was also friendly and quite knowledgeable about all the details of the needed work. Communication was fantastic.
My car was washed inside and out when I picked it up. It looked like a new car. He let me leave my other car at his secure parking spot when I came to pick up the repaired car. I was able to return and get it the next day. This kind of consideration is rarely seen nowadays.
It was the kind of interaction that we all wish for with a company. I was so pleased that I hugged him, and also had brought donut holes for all of the employees.
I highly recommend this shop for any and all auto body work.
- ELISSA J.
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I initially contacted
Chicago Auto Repair Provider Name Locked
via the Angie's List website, and not only were they responsive, but the email I received back indicated they would call me to schedule an appointment. I happened to be in an all-day meeting that day, and came out to 3 voicemails from them indicating they were trying to reach me - over the top from a service perspective. The day I took my car in for an estimate, I waited for it onsite and it was a quick, no-nonsense but also professional experience and the estimate was very close to one I'd received several months prior from another auto body repair business. I had the work completed about a month after the estimate - body repair to the front and back bumpers, new front brakes, and an oil change. They ended up keeping my car a day later than anticipated, but I had a rental from the Enterprise rental car that is attached to their business so it didn't cause a problem. When I picked it up, they helped me drop off the Enterprise rental car after hours by taking the keys and instructing me where to park and took responsibility for my return with Enterprise the next morning. The repairs to my car looked great -
Chicago Auto Repair Provider Name Locked
detailed it in addition to the repairs. There was one small problem when I got in my car to leave, the auto seat adjuster was not working (had never had a problem with it before). I mentioned it to the person who was checking me out and he indicated it must have been like that when I dropped it off "or something", and when I responded by saying I've never experienced a problem and he should call over the manager,
Chicago Auto Repair Provider Name Locked
-who I believe was the head mechanic, came out, took my seat in the car and a few seconds later it was fixed.
Chicago Auto Repair Provider Name Locked
was very polite and professional throughout the entire experience. Overall a great experience, I would go back and recommend them to others.
- Michele S.
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My wife was in an auto accident (hit from behind) so I needed to find a repair shop. After reading the reviews on Angie's List, I decided to go with C & W Auto Body for the repairs. I called the shop and told them I wanted to bring the car in for repair. The
Chicago Auto Repair Provider Name Locked
was smashed in pretty good but it could still be driven, so I took it to the shop and I was literally in/out in less than 10 minutes. I spoke to
Chicago Auto Repair Provider Name Locked
B, who was very professional and courteous, and he said that they had to take some stuff off to check the extent of the damage before he could let me know how long the repairs would take. He said he would call me in a few hours to let me know, and actually called less than an hour later, to let me know that it would take two weeks. The car was ready a day early, but I could not get out to the shop until the following day. The repairs and workmanship were excellent. The parts fit beautifully and the paint matches exactly. I had a rental car from
Chicago Auto Repair Provider Name Locked
a few miles away from the shop, and he informed that I could leave the car there and they would take care of notifying
Chicago Auto Repair Provider Name Locked
to come and pick it up. All I had to do was leave the keys, since the rental was paid by the other party's insurance. Since I did not have to wait around for
Chicago Auto Repair Provider Name Locked
, once again, I was in/out in about 10 minutes. Beautiful. The repairs cost a total of $3,159 (paid by the other party's insurance). We paid zero out of pocket. Even more beautiful.

In addition, when I was there the first day, I had also asked for an estimate to check our airbag (unrelated to the accident), since the airbag light had gone on awhile back and had stayed on. He said they had some equipment on-site which could check some things on the airbags and that they would do that for free, which they did. He informed that the airbag was fine, but the electronic panel was not functioning properly. He said the electronics would cost about $1,800 to replace, but said it is not essential to replace, since the airbag would still deploy in an accident, so he saved me $1,800.

The customer service was truly excellent. I can't think of any way that they could have done anything better. I would absolutely recommend this shop to anyone.
- Miguel D.
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They are body workers. They did excellent work, in a timely fashion and have a good reputation for doing repairs at a minimal cost. They were excellent and I will use them again in the future.
- Gerald J B.
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They were very professional, very thorough, and communicated well. They called as soon as they were ready for the car and called back as soon as they were done. They have an good relationship with Enterprise which made the whole process a lot easier to manage. They were recommended by a trusted mechanic nearby. The work looks very good, and they even gave the inside and out outside of my car a very nice cleaning.
- Jerry C.
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All Auto Repair in Chicago, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

"Cincinnati in Locksmith Service"

4241 Glenway Ave
Cincinnati, OH

0 1 24 7 Days Towing

159 W Erie St
Chicago, IL

1 1 24 7 Days Towing

3904 N Cicero Ave
Chicago, IL

1 24 HOUR EMERGENCY TOWING

2201 N HALSTED ST
Chicago, IL

1 ACCURATE TOWING

STATE ST
Chicago, IL

1st Auto Body LLC & Mechanical

1433 N 1st Ave
Melrose Park, IL

2 1 24 7 Days Towing

3321 N Harlem Ave
Chicago, IL

2 GUYS TOWING

1226 CANTERFIELD PKWY W
Dundee, IL

2 GUYS TOWING

8317 W NORTH AVE
Melrose Park, IL

2 STARS AUTO REBUILDERS

2441 W 47TH ST
Chicago, IL

2002 TOWING

6720 S PULASKI RD
Chicago, IL

2025 AUTO REPAIRS

510 BLUFF CITY BLVD
Elgin, IL

24 HOUR GORGE'S TOWING

1922 HOME AVE
Berwyn, IL

24 HR EMERGENCY ANYTIME TWNG

430 N OGDEN AVE
Chicago, IL

24 KARAT FINISH INC

37375 N US HIGHWAY 45
Lake Villa, IL

3 1 24 7 Days Towing

3811 N SouthPort Ave
Chicago, IL

35TH & CENTRAL AUTO CARE

5601 W 35TH ST
Cicero, IL

4 GEAR TRANSMISSION CO

1318 GOLDENROD DR
Batavia, IL

400 SUPER SERVICE

1310 SHERMAN Ave.
Evanston, IL

59 Auto Repair

24010 W Renwick Rd
Plainfield, IL

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