Charlotte Window Treatment Experts

"I contacted 3 different Angies List companies for this project, and was the lowest quote of the three (but barely - they were all within $250). was my contact throughout, but after I placed the order and sent in my check for the 50% deposit, I did not hear from him. I was warned that the order would ...more take 6-9 weeks, so I tried to wait patiently until that time frame had passed. I would have preferred a confirmation of some sort that my check had been received (I kept checking my account online to see if the check had been cashed), as well as an update or two about when to expect the order to come in. I didn't get any of that. I finally called, several times, and was told the order was on time, they were expecting it at the end of the week, etc. I kept having to follow up with phone calls - at least 2-3 times. The installation went great.

was pleasant, personable and efficient. He was kind and affectionate with my dog (a very old lab). He removed the blinds from the master closet and put them up for me in the garage at no extra charge, which I really appreciated. If this company provided an email address and communicated better, I would've given them an A."

"Responded very promptly to our request. Came out for measurements and collected deposit ($160) on March 5th. Overall price was fair. Estimated 3 weeks for delivery. Called us the next day and said they needed to come back out because the manufacturer required a template(came back out and measured again...no problems). Its been over 9 weeks and ...more the only conversations I've had with them are the ones I initiated. I've heard "out of town", "delivery problem", "delivered to another location". The most recent update was the week of April 26th (that I initiated) and that we will should have our blind May 5th. May 9th and I've initiated another follow-up because there was no contact and we still don't have

. The biggest issue I have is not the delay, but the lack of communication. The ONLY communication that has occured as a result of my prompting. "

"I contacted from a former customer's recommendation, and he sent his grandson over to measure each window and to show me samples of colors and widths of blinds. Everyone was so professional. They do not require payment until the work is done, but I paid half upfront. I called them 5 days before I wanted the blinds installed, ...more because of painting going on, and theyeven called and said they could come a day early which was terrific. They gave me paper blinds to cover windows during time of painting and before installation. Every blind fit, and the look is so quality. I just love them. It is so refreshing to see a grandfather, dad and son working together in a successful people-oriented business. I will recommend them to all of my friends."

"It turned out 100%, great! They answered the phone and their communication was perfect. He came out, gave me a good estimate and provided some ideas on how I could have them installed. He provided an estimate on when the product would come in and when it would be installed. He had it done when he said it would, was done great and they did a great job. ...more They even cleaned up well afterwards."

"They provide outstanding service and they helped match my colors. They came out to my house and measured accurately. The technician was very professional and it was a quick installation. I think it only took about twenty minutes. They provide very good customer service. They were on time and responsive."

"Excellent. came out as schedulded to measure windows to provide an estimate. Very friendly and took the time to show what window treatments would work out the best for the overall room. Took about 10 days or so for the order to come in and installed them the day they arrived. I could not have asked for ...more a better experience. Top notch job from start to finish."

"It went great. They did a good job. They showed up on time. The price was very affordable. They have come back to correct some typical issues. They are extremely professional and just have a really good product. I highly recommend them."

"I called to schedule an appointment to have the windows in my sunroom measured for bamboo-type shades. arrived right on time with a book of sample shades. She consulted with me about my expectations for the shades and recommended the exact style I'd picked out. She measured the windows and quoted a price that was better than ...more my expectations. While she was measuring, I asked her to measure other windows for shutters and give me a rough estimate for those-which she did. The shades arrived 3 weeks later and

did a great and quick job installing them."