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A
"As mentioned above, and his team are professional and courteous, and operated within the scope of the repair they identified. As further" repair issues surfaced during the work, 's team communicated to both me and to the scope of the additional work and got approval prior to adding that additional work to the order. 's team made sure all concerns were addressed. Excellent craftsmanship and very flexible work timeframe, as well.

-Jonathan W.

A
"Diomond was great. They were very responsive and accommodating. My wife is pregnant and it was very important to us to have all non VOC glue and paint. It did delay" the project a bit but they worked it out. Their trim work and painting was great!

-Edwin B.

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Local Articles in Charlotte

7 Tips to Prevent Basement Flooding

If your basement has ever flooded or been damaged by water, you know just how stressful a flood can be. Follow these simple tips to help keep your basement dry.

smoke damage

Water and Smoke Damage

The U.S. Fire Administration reports that more than 350,000 residential structure fires occur in the United States each year. A homeowner's guide to smoke and water damage provides tips for restoring the home after a fire, safeguarding important documents and hiring a remediation service.

cleaned carpet

Carpet cleaning can be tricky, especially after a flood. Learn when you can salvage water-logged flooring, and when it's best to get a new carpet.

smoke damage

House fires are a disaster that no one wants to experience. Learn the steps to help limit further damage to your home after a fire and to get through the claims process.

Flooded basement

On this episode of the Chat with the Experts podcast, Brian Granger shares tips for recovering from flood, fire and smoke damage in your home.

corner view of a wall with mold and water damage by air conditioner condensation.

Learn how to protect your home from a costly water heater leak.

Angie's Answers

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You have every right to fire the GC, but it may cost you money in legal fees to fight any leins he has on the property. If you do insurance work you should know that you have to do part of the work out of your own cash reserves and wait for disbursement from the insurance company. His crews errors are not your problem, they are his. If you have problems you should include your insurance company in the problems you are having. If he is running into problems with extras they should only be related to things the adjuster missed and not his or his crews incompetence. If upon rip out he finds hidden water damage that would be an example. An example was a flood job I did not too long ago where we found termite damage that could not be seen untill after demo. Since it was not related to the flood it was not covered. Unless this is his first insurance job he should know the procedures and not be expecting money before it is due, stick to your guns and make sure he is doing the right job. If not include your insurance company and possibly even your mortgage company in any problems. A lein is not that big a deal though in the long run as long as you pay off the agreed amount as per contract. Just make sure if you stay with this guy he has a lien release with him when you give him the finnal check!

 

Don

Water And Smoke Damage reviews in Charlotte

A

Rating
did an excellent job of mold remediation for our crawlspace. Water had gotten in the crawlspace to the point where the insulation was falling down due to the weight of the moisture. After I resolved the water issue they removed and disposed of all of the sub-floor insulation, removed the mold from the joists and sub-floor including ...More an anti-microbial, fogged the crawlspace, and installed new installation and a 6mil vapor . They showed up as scheduled and performed the work on schedule. They were the lowest bid but performed the same work as the other bidders would have. They even removed the remains of an unfortunate squirrel who had managed to find his way into, but not out of, our crawlspace!
- Randy G.
D

Rating
This company performed services for my next door neighbor but the guy was not respectful of MY home. He blocked my driveway when I told him I would be leaving in a bit and to please move the truck and trailer, but he DID NOT! Then because he blocked my driveway, the trash guy did not pick up my trash. These folks are not smart enough to notice it is ...More trash day and that they are illegally parking in front of someone's drive way and trash can! If you hire these people fine, but you will need to tell them to be respectful of your neighbors, they obviously do not know to do that on their own!
- Jessica D.
A

Rating
1- Needed an HVAC contractor, so Bill came for an estimate in conjunction with kitchen remodel. Was knowledgeable and confident for the project. Price reasonable, so I scheduled.
2- Knowing they also did dryer air vent cleaning, I inquired about this service. Since he would already be here and I could eliminate a second trip charge, I decided ...More to add this service. He not only cleaned vent, but noted that it was not connected well as well as needing a new piece of the foil 4" tubing. Replaced and connected properly.
Was also knowledgeable in speaking to my 13 year old HVAC units' expected longevity.
- ROGER H.
B

Rating
Overall, Diamond did nice work. We had a few hiccups, where they forgot about an appointment they had scheduled with us, but upon calling, they sent someone over in a couple hours. They worked with us on pricing, as we where trying to reduce some items to help offset our deductible, but when our insurance actually came back willing to pay more than ...More Diamond was going to charge us, the guy from Diamond, all of a sudden, wanted to charge us what the insurance was willing to pay, not the original quote. My wife caught that quickly and Diamond held their original quote. This could have been a mistake, but still had us questioning. Again, they did great work, but be sure to check the math when it comes to billing.
- Michael L.
A

Rating
We had 3 water damages in a row to our house in the past few months. The workers from are professional, courteous, and they stand behind their work. Our project manager, , is very responsive and is more than helpful. He and his men came quickly each time we had a water damage, whether it was on a Saturday ...More morning or on the day after Christmas, to stop and prevent further damage. This is remarkable because we live an hour away from their location and he and his men were working on 2 fire scenes about 1.5 hours away from us when we called them to come after our 3rd water damage on a Saturday morning. He also helped me through the insurance claim process and came to our house after each water damage to meet with the insurance adjuster. He pays attention to details so he found that the adjuster missed some things in his estimate in the first water damage and he quickly submitted supplement to the insurance to straighten things up.
I’m a very demanding person but was very patient with me and they tried their best to make things perfect. When they fixed the ceiling and the wall after our first water damage, the natural lighting in our living room made it hard for the technician to smooth out the ceiling (the lighting caused some kind of distortion, which they never encountered before). They came several times to fix it but it was really hard to fix because the ceiling looked fine during daytime and the shadow caused by the bumps only showed at night. Then asked the technician to use his hands to feel the bumps of our ceiling instead of just looking at it, so they were able to get it fixed. My husband and I are pretty sure they lost money on our projects because I asked them to make so many trips! But was never upset with me during this whole process. When the technician came to paint the baseboards after our 3rd water damage, he found that the regulator of our main water valve in the laundry room closet was slowly dripping. quickly came to confirm it and get it replaced the next day! This saved our new beautiful wood flooring! (We paid for this replacement of course because it was not their fault.) We were so blessed that they found it in time otherwise we might never find out until it is too late since the closet was dark and we never really go into it.
One more thing. And this was really my fault. I left one of our wedding gifts on the mantel when they came to set up the dryer after our first water damage. It is a glass cross that looks almost translucent so the technician accidentally broke it because it was hard to see it. It was completely shattered. tried very hard to find a replacement but could not find any because it was from 10 years ago. So did the most amazing thing: he glued all the pieces back together. When it was returned to us, it looked like new! He used his own time to do it. It must be numerous hours because there were hundreds of small pieces. Yet he did it! Talk about losing money and time over our projects! So the moral behind the story is: Please get your things out of the way when the guys are doing their work because we certainly ’t want to any more time on this kind of thing!
Oh, and at Rite Rug that they recommended was also amazing. I was initially kind of worried because somehow the reviews for Rite Rug (in another location) are not good on Angie List. But really steered me to the right direction and helped me choose a beautiful wood flooring for my house within my budget. She let me bring back many flooring samples to try under different lighting throughout the day twice for several days (of course she was also very patient with me when I tried to make up my mind on the “perfect” flooring). Anyway, we highly recommend (and )!
- I-Chin L.
A

Rating
When the men of showed up there was a lot of damage, it looked like the shower had been leaking for a while. Our insurance had recommended this company and they handled all of the paper work with the adjuster. They worked to make sure that all of the damages caused by water were accounted for in the water mitigation and that ...More all of the repairs would be covered and that we would only be responsible for the deductible. In the end we have a bathroom that functions better and looks better than it did before they showed up.
- John S.
A

Rating
On 2/22/15, I woke to find that a water line above my garage ceiling had frozen due to a low 9 degree weather temperature. Water was cascading down over the top of my garage door. It had to have been flowing for at least an hour after the outside temperature high enough to thaw the broken water line. The drywall ceiling on ...More half of my garage ceiling and an outer garage wall were water saturated. I reported the loss to my insurance company, and they immediately retained to perform water remediation to dry out my garage and to prevent further damage such as mold growth. I received a call from within 30 minutes, and within about 2 hours, they had someone at my home to survey the damage. The next morning, they were at my home installing 2 large dehumidifiers and 2 large air blowers in my garage. They removed part of the garage ceiling so air could circulate to dry out the ceiling. The dehumidifiers and blowers ran nonstop for three days. When returned to pick up the equipment, the moisture readings were down to almost zero. Water remediation is one of ' specialties. I worked over 39 years in the insurance industry handling claims before I recently retired, so I already knew by their excellent reputation. I now know it by personal experience. When a large water loss like this occurs, it is critical to remove the water as soon and as thoroughly as possible before mold can propagate. Removing mold can be an expensive, extensive, invasive process. averted this problem by their prompt, professional service.
- Ronald M.
A

Rating
I am a Senior Property Adjuster, and I have recommend of to several insured clients. Not only have the insured clients stated that they were happy with their work, I, myself, have witness their work and was extremely happy. They are my vendor of choice whenever an insured client is in need of water ...More or fire mitigation services!!!
- Emerson M.

Water And Fire Damage Services in Charlotte

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1-2-3 Floor Inc

136 Stutts Rd
Mooresville

1-800-Got-Junk?

658 Griffith Rd
Charlotte

1-800-Water Damage

13401 Lancaster Highway
Pineville

911 Restoration

4419 Tangle Drive
Charlotte

A A C Advantage, LLC

2435 Eaton Rd.
Charlotte

A Fresh Look

17417 Sailview Dr
Cornelius

A Healthier Home

330 Rambling Dr
Hendersonville

A Royal Touch Custom Woodworking Inc.

7209 E WT Harris Blvd
Charlotte

A.C.E. Contracting Services, LLC

1121 West Charlotte Ave
Mount Holly

ABC CARPET CARE

5008 SCALEYBARK CT
Indian Trail

Above Board Flooring

10100 Park Cedar Dr
Charlotte

Absolute Resurface Inc

6420 Rea Rd
Charlotte

AdvantaClean Of Charlotte

2953 Interstate St
Charlotte

AdvantaClean of Iredell

119 Worley Ct
Mooresville

AdvantaClean of Monroe

115 Unionville Indian Trail Rd Suite D2
Indian Trail

Affordable Carpet Cleaning

4907 Hickory Lake Ln
Matthews

AFTERDISASTER - Metrolina Water & Fire

3501 Asbury Ave.
Charlotte

All Clean Disaster Services

PO Box 49684
Charlotte

All Out Chimney Sweep LLC

6427 Park S Dr
Charlotte

All Points Carpet Care

108 Bayview Dr
Mooresville

All Quality, LLC

3232 Williams Station Rd
Matthews

Allied Restoration Specialist

PO BOX 5461
Charlotte

Allison Construction

6500 Hunter Ave
Charlotte

Allison Construction

6500 Hunter Ave
Charlotte

Allison Construction

6500 Hunter Ave
Charlotte

Americas Choice Contractors

306Rhyne-Oakland Rd
Gastonia

AmeriClaims Inc

305 Post Office Dr
Indian Trail

Americlean Restoration Services

428 Blairhill Road
Charlotte

Arc Energy Systems

6135 Park South Dr
Charlotte

B & G WATERPROOFING CO

3310 PIPER LANE
Charlotte

B MOORE CONSTRUCTION INC

1705 Orr Industrial Ct Ste H
Charlotte

Baker Roofing Co

517 Mercury St
Raleigh

BCH Contracting Inc

1721 Toal St
Charlotte

Belk Carpet Cleaning

6019 E Lake Forest road apt.104
Charlotte

Best Cleanup

1001 E. WT Harris Blvd
Charlotte

BETTER BUILDING CONCEPTS

13625 PURPLE BLOOM LN
Charlotte

BioTek Environmental Inc

534 St Andrews Rd

Blackstowne Services

PO Box 23755
Charlotte

BMF Contracting LLC

8500 Bent Creek Rd
Waxhaw

BUILDER'S PRIDE INC

108 HARBORVIEW PL
Mooresville

Built Restoration and Construction Services

1327 Montford Drive
Charlotte

BVK Construction

5001 White Oak Rd.
Charlotte

Carolina Carpet Cleaning

18631 Northline Dr
Cornelius

CAROLINA CLEANING NETWORK

5211 UNION RD
Gastonia

Carolina Mold Experts

16800 BRANDON BROOK
Charlotte

Caromark Building Group

305 Post Office Dr
Indian Trail

Carpet Pros Inc

15105 John J Delaney Dr
Charlotte

Cary Reconstruction Co LLC

2410 Reliance Ave
Apex

Case Design/Remodeling of Charlotte

3421-M St. Vardell Lane
Charlotte

Century Painting

6201 Boykin Spaniel Rd
Charlotte

Charlotte Carpet Cleaning Services LLC

12259 B Nations Ford Road
Pineville

CHEM DRY DC

1220 SHUPING MILL RD
Rockwell

CHEM DRY DC

1001 E WT Harris Blvd
Charlotte

City Septic

1646 W. Highway 160

City Water Damage Restoration Charlotte

1201 w morehead st, Suite 225
Charlotte

CLEAN AIR TECHNOLOGIES INC

1410 BABBAGE LN
Indian Trail

CLEAN CARPET PRO

Mount Holly

ClearView Technologies

10015 Cedar Park Drive
Charlotte

College Hunks Hauling Junk and Moving

4913 Chastain Ave #24
Charlotte

Copper Construction and Contracting

125 Trade Court suite F
Mooresville

CROSSCUT CONSTRUCTION INC

2078 Gold Hill Road

Cunnane Hart Inc

10321 Misty Moss Ct
Charlotte

Custom Coatings Inc

652 10th Avenue Dr SE
Hickory

D & D Drywall & Painting

5316 Chinemist Ct
Charlotte

D & E - CARPET CLEANING

2501 KILBORNE DR
Charlotte

Dave Anderson's Floors and More

599 Wrenn Drive Apt 2
Denver

Delaney Construction

726 E. Third Ave.
Gastonia

Desiree's Crime Clean & Decontamination LLC

6400 Old Oak Ridge Rd
Greensboro

DIAMOND RESTORATION

416 Old Charlotte Rd SW
Concord

DiFabion Remodeling Inc

1070 Van Buren Ave.
Indian Trail

Direct Home Solutions

6135 Park South Dr. Suite 510
Charlotte

DISASTER ONE INC

4300 Barringer Dr
Charlotte

Dmpw Inc.

543 COX ROAD
Gastonia

DMR Reconstruction

6405-A West Marshville Blvd
Marshville

DONE BY K SERVICES & MAINTENANCE

8021 MOBILE DR
Charlotte

Dry-Pro Basement Systems

2953 Interstate St
Charlotte

DUN-RITE CLEANERS

1223 PEE DEE AVE
Albemarle

E R Plumbing Services

648 C Matthews Mint Hill Rd
Matthews

Emergency Restoration Experts (ERX)

1921 freedom dr
Charlotte

Environment Assurance

PO BOX 620699
Charlotte

Estate Plaster Inc

5208 Foxburrow Rd
Greensboro

Exclusive Homes

1095 Hilldale Dr.

FDC Construction

P.O Box 470888
Charlotte

FG Painting

4019 Millston Drive
Gastonia

Finishing Touches Construction

511 Stonewater Bay Ln
Mt. Holly

Fire Damage Charlotte

176 S Tryon St
Charlotte

FIRST RESTORATION SERVICES

1517 N GRAHAM ST
Charlotte

Five Oaks Roofing and Restoration, LLC

832 Dallas Bessemer Highway
Dallas

Foxe Flooring

7512 Claymont Dr
Charlotte

Freedom Flooring Restorations & Remodeling

10123 Caldwell Depot Rd
Cornelius

Gentlemen Movers Inc

1835 Inglewood Dr

GET KLEEN CARPERT CLEANING

P.O. BOX 680188
Charlotte

Gonzalez Painters & Contractors LLC

4301 Bennett Memorial Rd
Durham

Goodman Construction Company, LLC

121 Chaco Ln
Mooresville

GrayPear

8417 Island Point Rd
Charlotte

Greenpoint Restoration

658 Griffith Rd
Charlotte

Griffin Construction

5601 Beatties Ford Rd
Charlotte

H2O Drying Solutions

6021 Kenley Ln
Charlotte

HARMON CONSTRUCTION CO INC

228 E KINGSTON AVE
Charlotte

Hawk Construction Inc

1006 Kwanzan Ct
Indian Trail

Helms Construction

1403 Trinity Church Road
Monroe

Home Again Restoration, Inc.

PO Box 23757
Charlotte

HOME DOCTOR INC

11501 ABERNATHY RD
Charlotte

HOME SPECIALIST

PO BOX 146
Cornelius

Honeycutts Grading and Landscaping

7845 Fisher Rd
Mount Pleasant

Ideal Home Improvement Inc

7716 Denbur Dr
Charlotte

Innovo Services Group, LLC

10806 Reames Road, Ste M
Charlotte

Insurance Claims Group, Inc.

2054 Kildaire Farm Road
Cary

Jeff Davies Services

310 Arlington Ave
Charlotte

Jenkins Restorations

1304 Industrial Drive
Matthews

JET Construction Company

801 Church Street
Kings Mountain

JHP Enterprises

6010 Deep Green Dr
Shelby

JHP Enterprises

6010 Deep Green Dr
Shelby

Jimmy's Fix It

107 dawn dr
Mount Holly

Jiri - Carpentry

9113 Surrey Rd
Charlotte

JW Roofing & Associates

825 mutual rd
Gastonia

K Construction & Roofing LLC

501 South Old Statesville Road
Huntersville

K.C. Faulkner

9879 Valley Rd.

Kemp Roofing & Construction

631 Brawley School Rd
Mooresville

Kleen Connections

PO Box 29492
Charlotte

KLEEN PRO

3139 AMITY CT
Charlotte

Kleen Pro Restoration

150 Cupped Oak Drive
Matthews

L.B. Professional Painting

14741 Lions Pride Ct.
Charlotte

Laying It Down Inc.

P.O. Box 690544
Charlotte

LFS Partners

Charlotte

LILLARD CARPET AND RUG CARE

PO BOX 605
Huntersville

Locust Lumber Co Inc

312 E Main St
Locust

Lumley's Classic Restoration

6302 Horseplay Ct
Charlotte

Mackey's Construction, Inc.

6321 New Hope Church Rd.
Marshville

Maintenance Specialists Inc

PO BOX 480550
Charlotte

Master Building

589 Sandringham Place
Concord

Master Craft Home

228 Sherwood Pines dr.
Mooresville

MasterCraft Creations

2517 Distribution St
Charlotte

Mauney Electrical Services

109 Oak Hill Drive
Huntersville

MAYDAY TODAY HOME IMPROVEMENT

PO BOX 29247
Charlotte

MC Construction

175 Arbor Dr
Statesville

MCG Inc

Huntersville

MCKINNON PAINT CONTRACTING PLUS!

3436 Teal Point Dr
Charlotte

Mecklenburg Walls

PO Box 11781
Charlotte

Michael & Son - Charlotte

140 Dupree Street
Charlotte

Mitigation911.com

11170 Downs Rd
Pineville

Moisture Loc Inc.

1425 Cressida Drive
Charlotte

Montrose Construction Inc.

10602 Bailey Rd
Cornelius

Morris & Moffitt Inc

8421 Old Statesville Rd
Charlotte

Morse Homes LLC

516 D River Highway
Huntersville

Mr Handyman of Charlotte

2003 Ptarmigan Ct
Waxhaw

NCA OF THE CAROLINAS INC

PO Box 690115
Charlotte

Need A Hand

301 McCullough Dr
Charlotte

OdorXout Carolina's

15105-D John J. Delaney Dr. # 180
Charlotte

Paul Davis Restoration of East Charlotte

272 C Unionville Indian Trail Road
Indian Trail

PDX Construction

13512 Michael Lynn Rd.
Charlotte

Perfect Coats Painting & Remodeling

8031 Goldenrain Way
Raleigh

PERFECT FLOORING & RENOVATIONS

5331 CAMILLA DR
Charlotte

Plumbing Connection

827 Wren Road
Gastonia

Polaris Restoration and Roofing

1111 Dobson Dr.
Waxhaw

premier improvements

1564 brookbend ct

Pride Contractors

4516 Tom Starnes Rd
Waxhaw

Professional Floor Covering & Cleaning

1516 Mecklenburg Hwy
Mooresville

Pronto & Carpet Cleaning LLC

2144 Kaybird Ln
Charlotte

Propeos

3811 Armitage Dr
Charlotte

Puroclean Fire & Water Damage Specialists

19701 Bethel Church Rd
Cornelius

Puroclean Of South Charlotte

9935-D Rea Rd., #235
Charlotte

PuroClean Restoration Services

1001 E WT Harris Blvd
Charlotte

PuroClean Water/Mold/Fire Damage Experts

521 Eagleton Downs Dr.
Pineville

Queen City Painting

424 N McDowell St
Charlotte

QUEEN CITY RESTORATION

614 W MOREHEAD ST
Charlotte

Rainbow International Restoration

6012 Old Pineville Rd
Charlotte

REMEDICS RESTORATION CAROLINAS LLC

12245 Nations Ford Rd Ste 403
Pineville

Renew Restoration

1209 Todd Ct
Gastonia

Restco LLC

1205 Earl Rd
Shelby

Resto Proz

125-105 Overhill Dr.
Mooresville

Restoration Contractors of America, Inc.

10130 Perimeter Parkway Road
Charlotte

Rolyn Companies

220 Old Airport Rd.
Fletcher

Roto-Rooter Plumbing & Drain Services

1700 Orr Industrial Ct
Charlotte

RTO Restoration

20468 Chartwell Center Drive
 Suite Q
Cornelius

Rubbish Works

4141 Sharon Commons Ln
Charlotte

Savage Painting & Drywall

223 Lockhard Circle
Troutman

SERVICEMASTER OF YORK COUNTY

4400 Friendship Dr Ste D
Matthews

ServiceMaster Quality Restoration

145 Cupped Oak Dr
Stallings

SERVPRO

2900 Westinghouse Blvd
Charlotte

SERVPRO of East Mecklenburg

4002 Sardis Drive
Indian Trail

Servpro of Iredell County

135 Rinehardt Rd
Mooresville

Servpro Of Lincoln North Gaston

5100 Rozzelles Ferry
Charlotte

Servpro of North Central Mecklenburg County

5031 West WT Harris Blvd.
Charlotte

SimplyClean Solutions

PO Box 273
Pineville

Snell Experts

5437 Cedarmint Dr
Charlotte

Southern Restoration & Construction

8349-K Arrowridge Blvd
Charlotte

Southland Custom Builders

823 West C Street
Kannapolis

Spangler Restoration

4002 Matthews Indian Trl Rd
Matthews

Stancil Painting & Drywall

4909 Stough Rd
Concord

Standard Contracting Inc.

5503 Chicopee Dr
Charlotte

Stanley Steemer

PO Box 2728
Gastonia

Stat Services

2995 seth ct
Gastonia

Stirling Contractors

4300 Sharon Rd.
Charlotte

Sunshine Restoration Group

601 Circle Trace Rd
Monroe

Sure Dry Restoration

269 Executive Park Dr NE
Concord

Syphard Construction

2876 Beulah Church Road
Matthews

T.B.A. Remodelimg

316 meadowood circle

Terminix Pest Control

513 E Hebron St
Charlotte

Terry-Lynn LLC

1596 Jennings Road
Statesville

The Floor Pavilion

269 Executive Park Dr NE
Concord

The Home Group Of Carolinas Inc

6329 Honegger Dr
Charlotte

THE MOLD HUNTER INC

2749 SHERRILL COVE WY
Denver

TMS Property Solutions

1516 Mecklenburg Hwy
Mooresville

TNT Specialty Cleaning Inc

5110 Cressingham Dr

TOM'S CARPET CARE

120 PINE VALLEY RD
Salisbury

Vince Curcio - The Bizzzy Bee

1001 E WT Harris Blvd
Charlotte

Virtus Group - National Team

8765 Stockyard Drive

Weather Shield Construction Inc

1556 Union Rd
Gastonia

White Knight Steamer,Inc

3747 Matthews Indian Trail Rd
Matthews

Window World & Siding Co Inc

5001 E South Blvd
Charlotte

Wolfe Construction

140 spring st sw concord,nc
Concord

Woolf's Construction & Roofing

1045 Dooley Dr
Charlotte

Xtreme Carpet Clean

8316 Gera Emma Dr
Charlotte

Zocam Plumbing Inc

6525 Hudspeth Rd
Harrisburg

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