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Over 4,553 reviews for
Charlotte Septic Tank Services from people just like you.

"Everything went very well. I was having trouble with toilets not flushing well and was afraid it may have something to do with an overly full septic tank. Rather" than wait for some to happen, I called and they came out within 30 minutes because they were already in the area. Now that's fast service! It was certainly not an emergency, but I just called them at the right time. and his son were very courteous and professional. I have lived in this house for 10 years and did not know exactly where the septic tank was, but they found it within minutes. They only had to dig up a patch of my back yard no more than four square feet, if that. I was surprised how quickly the whole project went. They were here for just under one hour. They gave me some good tips such as not to waste my money on rid X, not to flush so called flushable wipes down the septic system, and not to use chlorine bleach toilet bowl cleaners as they will damage the good bacteria that breaks down the waste in the septic tank. They were honest with me and told me that it really wasn't bad enough that I had to have the tank pumped out, but since They had already broken up the ground I decided that I should let them go ahead and pump it out anyway. Now I have peace of mind that my tank is not having problems. I may be selling my house within the next few years, so now I can let the prospective buyers know when I had the tank pumped out and where the tank is located. It was all well worth $275.

-Mary Katherine M.

"Called ahead to let me know they were on the way. Arrived on time. Dug up the two openings to the tank and cleaned them out. Explained what they were doing and why" it was important. The price was $395, plus $50 since they had to dig down 2 feet to get to the tank. Made recommendations about future maintenance and care of the tank. The only thing I had to do after they left is throw some grass seed and straw on the areas where they dug. Very pleased with this company and would recommend to others.


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Local Articles in Charlotte

Septic tank

How To Maintain a Septic System

A contractor describes how to properly maintain your septic system and drain field. Here are five tips to help.

man flushing septic system

Septic Systems

Septic systems are commonly used in rural areas and sometimes in areas not served by a municipal sewage system. Septic systems absorb household sewage and distribute the liquid waste into a designated leach field where natural processes can reclaim it. However, solid wastes and grease must be pumped out of the septic system periodically.

plumber lowering camera into sewer pipe

A backed up toilet, sink or shower can cause a homeowner to run to their computer for the first plumber’s number they can find.

Septic tank worker on the job

Don't ignore a foul smell coming from your septic tank. The problem will only get worse.

professional septic tank pumper cleaning residential tank

Follow these safety precautions when working on or near your septic system.

septic tank distribution box (Photo by Eldon Lindsay)

Do you believe these septic tank suburban legends?

Angie's Answers


In almost all areas, you have to get a permit from the county or city to rebuild a septic tank or leach field - permit cost typically $150-600, though can reach $2000 in some areas for a new installation. The reason is they will then come out and inspect the installation and review the test results from the civil engineer, from whom a design and soil percolation test and construction inspection report will be required before they issue an operating permit.

If you have a question on the process, the county or city most likely has a permit requirements info sheet on their website describing the process and requirements - googel your locale name combined with a search phrase like this - leach field test

The real reason a permit is required is to be sure an engineer designs the field, that the leach field is designed to match the existing soil conditions, and that it is built to the design so hopefully it will neither break through to the surface, contaminate the groundwater, nor contaminate nearby wells or waterways, thereby creating a public nuisance and health hazard.

The reason for the initial presale infiltration capacity test you had done is to provide some assurance to the buyer that the system is likely to work as needed, at least for the forseeable future, and is based on the number of bedrooms and sometimes number of bathrooms in the house as the basis for estimating the "load" the system is likely to see. There are different tests in different locales - some use a minimal criteria of 3 or 4 gpm flow for 20 minutes, other use the more common design guide of 150gpd (gallons per day) per bedroom in the house- some prorated for a 1 hour period, some far more strict by requiring a 24 hour test. 300 gallons in 45 minutes is an extremely stringent criteria - I would check with the buyilding department that this is right, because this adds up to a rate of 9600 gallon sper day - of about 64 bedrooms worth of capacity ! I am sure I have never ever seen that strict a criteria for a residential (as opposed to resort/ hotel/ commercial) septic system, so I would check that the tester did not somewhere add a zero to the volume to be pumped or something.

Also, returning water is not a viable basis for failing the test - the proper way to conduct a test is to pump the specified amount of water, and verify that the water level at the discharge pipe has returned to the original level by the end of the specified time - usually to the invert (bottom) of the pipe, but generally a conditional or "warning" approval will be given to one that does not raise the water table above the top of the 4" discharge pipe during the test time. You might discuss this with the civil engineer before going ahead with a new leach field construction - to me it sounds like the test may have been rigged to fail,, because in-service leach fields would not take 300 gallons of water without raising the water level to the top of the pipe for a period, even though they could take that flow for an extended period ot time.


I would guess that the wrong term was used to describe your problem. What was probably meant was that the leach field was saturated. This is to say that the soil around your leach field is saturated with solids from the septic tank and you may have to have it replaced. If you do not have the tank pumped often enough this can happen as well as just aging of the system. Many people ignore the septic till there is a problem do to out of sight out of mind or the false belief they are saving money. If you have a large family you may have to have the tank pumped every 2 or three years. Some of the towns around here have passed laws to that effect to avoid such problems.



There should be no growth other than grass on your leach field - for brush, bushes or trees use the kill-all Roundup herbicide to kill off the entire plant. For roots intruding from outside the leach field, use a root killer like RootX once or twice a year - I would do two treatments a month apart initially if you have root problems. Unfortunately, just killing the roots is not going to solve the problem you currently have, because they decay extremely slowly or not at all in a leach field due to the saturated and greasy conditions - they are almost embalmed in the sludge. If you have a significant problem, you may have to kill them, then get them routed out. This can be a $500-1000 job depending on how your field is designed and how accessible the inlets of the field distribution pipes are.

Septic Tank Cleaning reviews in Charlotte


did a fantastic job and was determined to solve our problem. Very professional and informative. Highly recommend & Environmental Services.
- Donna S.

.On a Sunday, my septic and main drain line decided to go haywire. had a representative call me back within minutes of my call to their service. explained that on a Sunday it would be $100.00 extra for the call out. (Kenneling dogs and hotel would have been more). They were here within 3 hours of the original ...More call. They were very respectful and professional. They didn't tear up my yard any more than absolutely necessary, took care of the problem, and put things back to the way they found them, as best they could. I was very pleased with the work and the men who did it.
- Sue S.

When we bought our house about 14 months ago, our agent arranged for a septic company to inspect our system. When City Septic arrived, he began digging in a different spot - we tried to tell him he was wrong, but he persisted. Glad he did - WE were very wrong. The previous company had dug down and inspected the 'liquids' side only. The ...More man from City Septic knew his stuff, and we were very fortunate - the 'solids' side of the septic tank was almost entirely full - I am not sure the previous owners had ever had their system properly pumped out. Halfway through digging, he did advise us that the cost would be more than the $175 quoted because the tank was located so deep and extra time was needed - understandable.
- Tom D.

It took a while to find the tank door because it wasn't marked and it was a very, very cold day but he eventually found the opening. He was able to successfully clean out the tank after a few delays.
- lisa C.

Painless for me, but involved a lot of hard work on their part... They had to locate the septic tanks on a large lot (previous owner had no idea where they were located and had never serviced them since moving into the home in 1965), dig over 3' in hard clay to reach the tanks, pump-out both tanks (which were completely filled with sludge), replace ...More the T filter and help me unclog the drain line to the house. They didn't charge any fees above the normal schedule (which was provided upfront). Great value, considering the amount of work (and information) they provided.
- Michael M.

In the past 10 years I’ve had my septic tank pumped out numerous times and no company I used would ever tell me the reason why I kept having these backups. Then I found , I called and spoke with a very kind lady who was extraordinarily helpful throughout the entire process! So then I meet Mr. ...More who is also an extraordinary guy very professional and knowledgeable. advised me the he would be pumping out both sides of the tank, which no other company I used ever did. That is when discovered one of the issues which was the T pipe baffle had broken off inside the tank. said that I would need to get it fixed or try getting connected to the city. Therefore I called the city to my dismay that it would cost over $4000 just to bring the sewer tap to my yard and that I would have to call a plumber to connect the rest which would have been an additional $4000+ totaling close to $10000 ridiculous I thought! And one company even stated that they couldn’t dig but so deep. So I call back and asked was there anyway my system could be salvaged, stated “If can’t fix it, nobody can” and she was exactly right! Then came back with his crew and dug around finding the culprit, a fig tree roots had grown 12ft into the drain coming off the tank. and crew fixed all the tank lids, replaced some drain pipes removed the tree roots solving this 10 years headache! If you want a company that’s honest, reasonable and professional then will be the best choice you ever make! Thanks for your outstanding customer service and commitment and !!!!!!!

- Daterrica C.

Our septic tank had not been pumped out since we moved into our (newly built) house in 1979, and I was beginning to sense a faint rotten egg smell coming from the toilet & sink of one of our bathrooms. I called at on Wed, Sept 11 and he & his son were at my house the very next day. (They were ...More an hour late, but when I called , he said they had gotten hung up on a job but would be at my house as soon as they could.)
They arrived with their truck, quickly located the top of the septic tank and dug it up, ran a hose from their truck to our tank, pumped out the tank, replaced the lid and dirt/grass, and were on their way in about 30-40 minutes. It was amazing! And there was not a bad odor like I was expecting (--- like I had smelled from my neighbor's backyard when he had his tank pumped out this past spring; the company he used took hours to get his tank emptied!)
I highly recommend this company and will definitely call them again should I need their services!
- Jeannette C.

I was very happy with how everything turned out. They were very professional and friendly. They had a very good support staff as well. I would use this company again in the future.
- Victor A.

Septic Tank Services in Charlotte

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

911 Restoration

4419 Tangle Drive

A 24/7 Plumbing and Mechanical

Ballantyne Commons Pkwy.

A Plush Drain Cleaning

107 Meagan dr
King's Mountain



A-1 Contracting

2805 Florida Ave.

A.C.E. Contracting Services, LLC

1121 West Charlotte Ave
Mount Holly

AAA City Plumbing INC

5362 South Hampton Rd

All About The Pipes Plumbing Inc

4913 Chastain Ave


PO BOX 668381

Amped Electrical Inc

4904 Alexis Dr
Indian Trail

Ander Walker Plumbing, Inc.

319 Elam Ave

Andrew Roby General Contractor Inc

2000 West Morehead St

Breault Plumbing

3931 Back Creek Church Rd



Carolina Mold Experts


CBL Builders LLC

2515 Stanley Lucia Rd.
Mt. Holly

Charlotte Plumber

401 N Tryon St

City Septic

1646 W. Highway 160

DMR Reconstruction

6405-A West Marshville Blvd

Drain OK Inc

9536 Pembroke Rd

Drain Pro

410 Mount Holly Hntrsvlle Rd



Exclusive Homes

1095 Hilldale Dr.

Flush Septic & Pumping

9314 Heritage Lane
Indian Trail

Harmon Environmental

615 Bruce Thomas Rd

Honeycutts Grading and Landscaping

7845 Fisher Rd
Mount Pleasant

John Phillips Construction

9073 Highway 221 South

L & L Environmental Services LLC

3304 Robinson Circle


1017 Sewickley Drive

McCoy Plumbing

10000 Community House Rd

Need A Hand

301 McCullough Dr



Pinnacle Grading Co Inc

11103 Pinnacle Mountain Rd

Plumbers Charlotte

6420 Rea Road, Suite A1331

Plumbing Connection

827 Wren Road

Pro Rooter

1800 Camden Road


3811 Armitage Dr

R&R Plumbing

7204 Stinson Hartis Rd
Indian Trail

Rapid Plumbing Solutions

320 whitesides rd



Roto-Rooter Plumbing & Drain Services

1700 Orr Industrial Ct


PO BOX 5407





Shore Side Services Electrical

136 Fairburn Drive




3917 Hwy 74 E

Three Way Plumbing Services

174 Church St NE

TMS Property Solutions

1516 Mecklenburg Hwy

Tyson Services Inc

PO Box 2164
Indian Trail

Water Doctor

PO Box 55 Mount Pleasant, NC 28124

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