Charlotte Patio Pavers
Reviews for Charlotte Patio Pavers
Our experience with
I visited FOL showroom in Pineville while shopping for a hot tub for my wife for our anniversary which was 2 months away.
I went to Concord the following Saturday and spoke with the salesman (Nick) and I quickly settled on the Hot Spot Rhythm spa. I asked him to give me the total out the door price for everything and he gave me what I felt was a very fair price so I went ahead and told him to write it up intending on paying a few hundred dollar deposit to hold until delivery.
Fast forward to the installation/delivery day which I had scheduled for our anniversary to surprise my wife. No one had ever contacted me to explain how the $35 NSF charge would be refunded so I asked
The final issue I had was with the steps that FOL delivered. When I spoke with Nick at the tent sale he assured me that we were getting the "heavy duty" steps included with our spa. I confirmed with him that I wanted the steps that
My recommendation if you decide to do business with FOL is to be very careful about every specific detail and also expect them to slip up at least once on some part of the transaction. They seem to get into a "big way" during the sales process but then fall a little short on the execution side. The folks I dealt with were nice and friendly and I don't think they are intentionally trying to cause these issues but they just seem a bit disorganized and slow to follow through.