Charlotte Home Warranty Companies

in Charlotte, NC

Home Warranty Reviews in Charlotte

B

Rating
I called the warranty company on Thursday night and the wait time to file a claim was 20 minutes on hold until a person came on the line. She took my information and gave me the name of the company that would perform the service call. She said I would hear from the vendor within 48 hours. When I didn't hear from the vendor, I called the warranty company back and got the phone number of the a/c company from them. I called the a/c company and they said their first appointment was Wednesday AM. The a/c company came out and replaced the capacitor. We paid them our $70 co-payment.
- MARK AND LISA B.
A

Rating
Outstanding. I submitted my request at 9 PM via the web, and received a call by 9 AM the following morning and had a service provider ready to show up within 3 hours that same day. The sub company showed up (American Air Heating and Cooling) and inspected, ordered the part, picked it up, and had it installed by 3 PM that same day.
- MARK T.

Charlotte Home Warranty Articles

Home Warranty reviews in Charlotte

A

Rating
In my pre-Angie's List days, at the new home I had some bathroom faucet issues (builder neglect) and furnace issues (HVAC contractor I found on my own messed things up) and the warranty company was very quick and courteous to submit my claim and send someone out. Both contractors fixed the problem. My only deductible for all work performed was $50 for each incident.
- MICHELLE D.
A

Rating
Very satisfactory, great job done, punctual serviceman was very well mannered and explain everything that was wrong with the washer and what was done to correct that problem.
- JOHN R.
F

Rating
All this company does is refer you to local technicians that are not only unreliable, and never punctual, but patch up the symptoms of the unit never fixing it. Very bad customer service too!!
Like most people I believe that when you have a sick, elderly or children at home that you do everything possible to make them safe and comfortable, but when you pay insurance for the purpose of maintaining the appliances in the home you would expect that the insurance company be honest and realistic about a terminal appliance(s) and pay for its replacement. This should have been done 10 services calls ago at a co-pay of up to $75 each visit.
This company has to be the worse warranty company out there to manipulate elderly and ill people by allowing patch jobs on appliances instead of actually doing what they should and replace it.
- Dawyn P.
F

Rating
I had a small drip coming from the gasket on the bottom of the toilet.
Colonial Warranty sent a non professional service contractor who
overtightened the gasket making a major crack.
Charlotte Home Warranty Companies Provider Name Locked

refused to pay for the repair/replacement of the toilet. I paid for the plumber to come out and replace my toilet directly out of pocket.
- Evelyn C.
B

Rating
Some of the service providers they use aren't always the best and have had to call AHS back a time or two to have repairs worked on again as they weren't fixed properly the first time. As long as it's within 30 days you don't have to pay another service fee. It can just be frustrating having to deal with it again.
I have actually just switched home warranty companies to 2-10 because AHS has gone up on pricing again! I was able to get the new warranty for a lower annual fee and lower service fee. AHS is now charging $75 for the service fee instead of the $60 I have been paying.. I think the company overall does a good job but because they increase their annual fee every year and now have increased the service fee I'm going to see how 2-10 does. 2-10 offers either a $50 or $75 service fee with only a $25 increase in the annual fee if you chose the
Charlotte Home Warranty Companies Provider Name Locked
amount. Overall I think it's a better deal.
- Jennifer R.
F

Rating
I purchased the Independence Annual Warranty Plan in
Charlotte Home Warranty Companies Provider Name Locked
/August. I called to file a claim 11/7 and was told i needed to agree to the terms first. At this time i was filing a claim because my heater would not come on. I called back that evening to get the status and they provided me the contractor it had been assigned to. I was able to make an appointment the next day. He came out discovered the problem and stated he needed to contact COlonial for authorization. When he finished his call with them, he said they would be in touch with me and I paid the service fee. When I talked to Colonial they said they needed my maintenance records, which i advised them I purchased the home just over a year ago and had not maintenance records, so they requested the inspection report. After sending the inspection report, they contacted me to indicate that the claim was declined because I had not done any maintenance (inspection report talks about the air conditioning functionality - air being lost through attic not heating functionality) and the unit was still under manufacturer warranty. If they were able to make this determination from my inspection report in November, why did they not ask for this in
Charlotte Home Warranty Companies Provider Name Locked
before they took my money. They could have advised me of what would and would not be covered then ... instead of offering me "peace of mind" that the warranty would help me in this situation.
Because i bought in August,prorated unexpired time plus $50 cancelation fee ... I am out over half the cost of the policy and still have to find someone to fix for me out of my own pocket.
There are BBB complains filed on them weekly. I would not recommend this company to anyone.

- Carol T.
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All Home Warranty Companies in Charlotte, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

#1 EZ Movers

3101 Saint Philip St
New Orleans, LA

Academy Mechanical Repair Inc

545-D Pitts School Road
Concord, NC

Alnew Renovations

116 Stinnett Dr
Bessemer City, NC

America's 1st Choice Home Warranty

2625 Sandy Plains Rd
Marietta, GA

American Residential Warranty

1700 N Dixie Hwy
Boca Raton, FL

Autopom!

23046 Avenida De La Carlota
Laguna Hills, CA

BPG Home Warranty Co

1405 N San Fernando Blvd Fl 3
Burbank, CA

Buyers Protection Group (BPG)

4300 Alexander Dr
Alpharetta, GA

CA Babcock Residential

1233 Greylyn Drive
Charlotte, NC

CARTER QUALITY PLUMBING LLC

PO BOX 1391
Lancaster, SC

FitTech & Assembly

PO Box 292
Hillsborough, NC

FRONTIER REALTY

PO BOX 481237
Charlotte, NC

Guardian Protection Services

174 Thorn Hill Rd
Warrendale, PA

Haston General Contractors

5970 Fairview Rd Suite 718
Charlotte, NC

High Tech Home Warranties

PO Box 24881
Raleigh, NC

HOME INSPECTIONS USA

PO BOX 380
Melvin Village, NH

HOME TRUST WARRANTY

8640 UNIVERSITY EXEC PARK DR
Charlotte, NC

kuchman inc

12228 Lullingstone Rd
Pineville, NC

Plumb Cents, LLC

PO Box 1163
China Grove, NC

PROHOME CHARLOTTEMETROLINA

936 N. MARIETTA STREET
Gastonia, NC

Quicken Loans Mortgage Services

6135 Park South Dr Ste 200
Charlotte, NC

Renoir Restoration

Piper Glen Dr
Charlotte, NC

Rescue Link

8880 Ward Pkwy
Kansas City, MO

SafeGuard Warranty

Columbus, OH

Sears - Charlotte

5599 Central Ave
Charlotte, NC

Senior Services/Allen Tate Co.

6700 Fairview Road
Charlotte, NC

Service Line Warranties of America

11 Grandview Circle
Canonsburg, PA

Superior Homes Improvements

7925 N. Tryon ST
Charlotte, NC

The Home Service Club

305 Broadway
New York, NY

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