Charlotte Home Security Systems

in Charlotte, NC

Home Security System Reviews in Charlotte

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, the owner, took the time to talk through what my needs were and recommended solutions that fit my personal needs. I could not have asked for a more responsive and professional company who is top-notch in all regards. I will not hesitate to call on him again for my future needs. I highly recommend this company for your residential alarm needs. Their monitoring costs are reasonable and you will get an honest straight up opinion.


- Michael A.
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We purchased the discounted deal listed on Angie's List. The system arrived in a timely manner, was easy to install, and customer service has been great. Our only issue was getting the system to connect to the dispatcher, but the company had already emailed us that they noticed there was an issue before we tried to contact them. We can't wait to pay $15 a month vs the $50-$60 we've paid in the past.
- Jim P.

Charlotte Home Security System Articles

Home Security System reviews in Charlotte

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It went great!!! They were so friendly and helpful. They were willing to switch out various pieces of the system to better customize what I needed for my home. Installation was very easy, but when I ran into a problem the people at Front Point were very patient with walking me through step by step. I've had the system for 2 months now and love it. Easy to operate and have had no problems. Definitely recommend Front Point for security systems.
- Angela D.
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I needed to wait until I had to fully use the system to rate it fairly and recently on two occasions, a housesitter and a family member had entered and forgotten the code and within the 1 minute limit I was promptly contacted by both phone and text as was my Husband. We cancelled police notification so it appears to work as needed.
I choose the mid-level plan which is $25 monitoring per month but you can also have a $15 plan or I believe another for $30 so service level depends on plan level which I do wish they'd have clarified upfront instead of pushing as if all was a $15 flat rate. Still a good price considering but I don't like marketing games.
So far I have no complaints.
- Tiffany C.
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We live out of town but had bought a 2nd home in
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. We wanted to upgrade the security system where we could monitor and control it by smart phone. I found Diamond on Angie's List and my husband contacted them. They met to see what needed to be done and the work was scheduled. They were helpful at scheduling it when my husband could come and be there. My husband was very pleased with the whole transaction. It was very professionally done and we are very happy with the system. We are also using their monitoring system. In addition, they installed three flat screen TV's on the walls which made my husband very happy! That looks great, too, and my son who is planning to move soon, plans to use Diamond, also, particularly to put up TV's on his walls!
- MARY C.
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Very professional from start to finish. We were approached by a sales agent in our neighborhood who reviewed all available options and made appropriate recommendations without any pressuring or "scare tactics". Installation was timely and done with minimal interruption of our time. When first technician was unable to remove our deadbolt to install keypad lock, he immediately called another installer and arranged for him to come the next day to install the new lockset. I really appreciated how each employee we had contact with was in uniform and wore ID and made sure we were an active part of the activation of the new system. I highly recommend them
- Marge H.
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I've had my CPI In-Touch system now for about two weeks and I couldn't be happier. I called on a Monday and had installation set up for that same week. The sales representative was very nice and professional and listened to my concerns and recommended a great system for my needs - nothing above what I truly needed. I was very pleased with the sales process. On the day of installation,
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called to tell me he was on the way. He was wonderful and great to work with. He never rushed through anything and took his time to explain everything. He made sure we tested everything on the touchscreen, app, etc. so that I was comfortable using everything with the system. Overall, I went with CPI to begin with because of the name recognition and I'm thrilled with my decision - I truly have peace of mind.
- Kristie K.
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house struck by lightning, and one spring relay missing during repairs. would not come to check system unless i was a customer. they would replace my exisiting system with their own, which is not needed.
- Donald D.
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This was an incredibly disappointing experience. Made an appointment for 3pm. Waited at my daughter's vacant condo and when nobody arrived to provide estimate tried to call and make sure they were still coming. That was a worthless effort as the person could not tell me anything since they are located in a different location than the salespeople.
I emailed my contact who sent back an email that our salesperson was scheduled at 3pm.
At 3:30pm, my husband and I finally left.
At 4pm we received a call saying the salesperson would be late. This was an hour after he was supposed to have been there.
We rescheduled for 5:30. My husband went to meet the salesperson.
I received a call at home from the salesperson asking if someone was going to meet him. I said my husband should have already been there. The salesperson then told me where he was and he wasn't even at the correct address! How hard is it to look at the address and it's a short road.
I stayed on the phone with salesperson until he got to the correct address.
My husband met with him. High pressure tactics, trying to sell items not needed and wanted to charge for installation AND have us sign a 5 year agreement. My husband said he wanted to think about it and wanted to keep the contract for review. Husband was told they don't allow people to keep the contract unless they sign up. Ridiculous!
Husband said he had no more time. Salesperson went back and forth with his boss (just like car salespeople do) and finally said we wouldn't have to pay an upfront fee.
Husband told him it was too late and the fact they wouldn't let him review the contract in a timely manner by taking it with him and their tactic of trying to shove unneeded services at him was a total turnoff.
Would not recommend them to anyone.
- Diane C.
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responded quickly for a technician to provide an analysis and estimate. Upon approving the estimate, a technician made the installation in a timely fashion. He was on time, cleaned up behind himself, and stayed with the estimate as a final cost. Very pleased with this vendor.
- Ronald M.
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All Home Security Companies in Charlotte, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

3SI SECURITY SYSTEMS

12618 WETHERBURN LN
Charlotte, NC

A Simple Solution

13512 Michael Lynn Rd
Charlottte, NC

A T NET SVC INC

4324 BARRINGER DR
Charlotte, NC

AAA BURGLAR ALARM CO

5970 OLD PINEVILLE RD
Charlotte, NC

AAA-K.W.D. LOCK & KEY and SECURITY, Inc.

470 STAFFORDSHIRE RD
Winston Salem, NC

ABF SENTRY WATCH

7701 SHARON LAKES RD
Charlotte, NC

ACCESS CAROLINA TIME CO

1801 NORLAND RD
Charlotte, NC

ACP SECURITY

12109 UNIVERSITY CITY BLVD
Harrisburg, NC

ADI

5300 OLD PINEVILLE RD
Charlotte, NC

ADM SECURITY SYSTEMS INC

PO Box 39293
Charlotte, NC

ADT

2530 Whitehall Park Dr.
Charlotte, NC

ADT

2530 Whitehall Park Dr Ste 500
Charlotte, NC

ADT Charlotte

2848 Queen City Drive
Charlotte, NC

ADT Charlotte

127 N Tryon St
Charlotte, NC

ADT Charlotte

100-120 W Trade St
Charlotte, NC

ADT Charlotte

222 S Tryon St
Charlotte, NC

ADT Charlotte

230 N Tryon St
Charlotte, NC

ADT Charlotte

310 Arlington Ave
Charlotte, NC

ADT Charlotte

1461-1499 Central Ave
Charlotte, NC

ADT Charlotte

1461-1499 Central Ave
Charlotte, NC

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