Charlotte Hardwood Floor Repair Specialists

in Charlotte, NC

Hardwood Flooring Reviews in Charlotte

A

Rating
When our daughter was born, we realized that our absolutely horribly squeaky floors had to be replaced. I did a
for a company to replace our floors for us because we were too busy and tired to do it ourselves. When I came across
online, I remembered that they sponsored a team at the little league my son used to play in. So after reading reviews online through the link from their Google place website we decided to get a quote.
returned our email the next day promptly.
came out and measured our rooms soon after. Within a few days, we had our quote. We were pleased with the price and went ahead with the bedroom floors. The crew came promptly every morning and were very nice and professional. They called everyday to update the progress and let us know how it was going. After 3 days, they completed our floors. It was not an easy task because of our horrible old flooring and a ton of nails, adding a new subfloor and replacing the stairs. We were very happy with how quickly they finished so we could get back to our normal lives. The floors and stairs look wonderful and no more squeaks!!!! We absolutely love them!!!
did a fantastic job. They also went above and beyond by trimming all our doors down so that we could get back into our bedrooms quickly. We really appreciated that as we have very little time because of our baby. I would definitely recommend
for installing hardwood floors and we plan to use them again when we refinish our main floor living room, kitchen and basement stairs.
- John B.
A

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Before I say how GREAT
was- I need to provide context to how they came in and saved us from a BAD experience with Lowes. We initially ordered flooring from Lowe's and figured we would have them install the flooring as well - mainly because I thought it would be easier to finance via their Lowe's credit we had and have one throat to choke. Turns out its the opposite- you have 10 throats to choke and its like playing
a mole to figure out which one to hold accountable. They had a pre-sales guy come out to measure and assess our rooms - which had carpet in them. He never asked about peeking under the carpet to see what was there - he just measured and left. I had to continually call Lowe's for updates on next steps as they never proactively called us. The first time I tracked them down the guy told me they needed to know what was under my carpet before they could give me a quote- but the onsite guy never said anything of the sort. They wanted to make sure it was not particle board. So I pulled up the carpet and confirmed it was old pine planks and told them that. They finalized my quote and ordered our wood. I realized our floor had old linoleum tile over the pine planks and I hadn't informed them so I called to make sure they knew and that wouldn't be a problem and they noted it and said it shouldn't be. WE were told the wood would arrive in 3 weeks. About a week later the installer they contracted called to schedule the install - but to my knowledge the wood wasn't even in yet. He said they were alerted it was in the store so I called Lowes and they said it indeed was and they would call me back to schedule delivery. They never called back. The next day the truck driver called and said he was ON HIS WAY - and would be there in 10 minutes. We weren't home -so had to scramble to get back to be there. A heads up would have been nice obviously. Than the installer came on Installation day - looked around and said he needed to make some calls to Lowes. 15 minutes later the store called me and said the installer couldn't do the job and that we needed all new sub flooring before he could proceed and that would be an extra $2000. So I told them never mind- that was strike three and I'd find someone else to do it.
I googled flooring companies in
and called the first 3 based off of the better business bureau's site. The first one listed was
whom had an A+ rating so I called and left a message - than called two others. One guy said he could come give me a quote in a week. The other could come the next day but charged me $50 to come do the quote since I didn't buy the floor from him. Then
-
- called me back from my message and said he would be there later in the afternoon and enthusiastically said he loved to work and would swing by as soon as he finished another job. He showed up later that afternoon as promised - came and looked at everything - asked me good questions about our expectations and laid out the pros and cons of the job for me so I could decide if he should redo our subfloor or
the new floor over the existing pine planks as is. We decided it was fine as is and he gave me a quote that was HALF the price of what I had from Lowes AND the other 2 quotes I got - not to mention was going to save me from another $2k that Lowes was trying to hold me hostage for. AND he said he could be there on Friday - 3 days later to do the work which was critical to us. HE said they'd arrive between 8:00 to 8:30 - they arrived at 8:32 - so hey - not perfect but pretty d*** close - and they knocked out 2 rooms- 300 square feet before 5 Pm that day and the floors look FANTASTIC. The guys were great, they cleaned up after themselves, they cut outside so no dust in house - the ONLY negatives I could possibly come up with is that they accidentally left their fancy vacuum at the house when they left.
Also- our house is a 60 year old house we just moved into. The rest of the house was hardwoods already that are really banged up and we'll definitely be inviting them back to resurface those floors which he said was their speciality. They inspired confidence in the first meeting and proved it in their first job with us. We look forward to having them back. And I have to say its amazing how much new floors change the look of an old house. They alone make EVERYTHING in the house look better.
Oh - and this is the first review I've ever written for something like this which is a testament to how thankful we were for the
guys to come in and do such great work on short notice so we can finally finish moving into our house.

- Michael T.

Charlotte Hardwood Flooring Articles

Hardwood Flooring reviews in Charlotte

B

Rating
If you have a rental house or something and you need the job done and done cheap, these guys are good. If you've got a really
Charlotte Wood Flooring Experts Provider Name Locked
job, these guys would be good. But the quality just wasn't there.
I don't want to give the impression they messed up my house. It looks fine. And I admit I have flooring that is really hard to use -- engineered bamboo -- but then that's why I called a professional. I happen to work from home, so I was here during most of the work. As a result, I saw that they were having troubles with the material breaking. They called someone they knew regarding this breaking problem and told me they had to glue down (rather than nail in) the trim because of these material problems. Well, OK, no big deal -- except when they glued it, they used the wrong kind of glue and so it didn't stick in a lot of places. They weren't careful in their gluing, so there's a lot of places where the glue oozed out from under the trim a little. Not much, a millimeter or two, but it is still shoddy quality and they didn't take the time to do it right.
While they were working, I had to get on them a little bit to get them to deal with some problems. There was a spot near a door where they said they "couldn't fix" a small hole. I asked if they could try cutting a little piece and jamming it in there, they tried it and it worked great, looks good -- but had I not been here, they apparently would have just left a hole there. Then a second time, there was a really difficult cut around the stairs. I asked how they were going to handle it, and they told me they had tried to cut the small pieces but they couldn't get it to work on their saw and it was too hard, so they were just going to leave a hole there. I got down and explained the cuts I'd make if they can't do the 45 degree cuts and we eventually came to a solution that is so-so. I feel like someone who has dealt with this material before and knew a little more about what they were doing could have done the cut. When we were doing the final walk-through, I also found an entire piece that wasn't glued down at all... Again, it is just a matter of not taking the time to check the work or do the work just right. I also had them replace a piece of base board, and he did OK on that too... except the cut is off by about 1mm and sticks up a bit, and when he glued it together he didn't wipe down the glue so now it puffs out a bit. Ok, again, I just have to sand a little more before I paint it, but low quality work and lack of checking work is clear.
After they left, over the next couple of days, a couple of pieces popped off the wall. Sure, the bamboo is a little bendy naturally, so it would take a significant force to hold it on there, but I was able to re-glue it with the flooring glue I had provided them (but they didn't use) and now it is held down. There's a couple of other places that I still need to go back and re-glue because they didn't quite get it level down to the floor.
So, the flooring is in and it looks OK. They didn't mess up the house, the contract was fulfilled. Once i went back and did a little clean-up, the job was OK. It was cheap, $350 cheaper than the next guy, but I really think it would have been very shoddy if I hadn't been here.
If you've got a job that you need done quick, easy, and cheap, then this is your guy. If you want it done right and you're willing to pay a little more, keep shopping. I really wish I had paid a little more to get better quality.
- Johnny W.
A

Rating
Charlotte Wood Flooring Experts Provider Name Locked
came and measured the space. He had good recommendations for flooring for me to look at. I made my choice and the work was scheduled. I had to follow-up on getting the estimate but once work was scheduled things went very smoothly.
Charlotte Wood Flooring Experts Provider Name Locked
and Scoot arrived right on time every day. They worked steadily and explained where things were in the process all along the way.
Charlotte Wood Flooring Experts Provider Name Locked
is an artist - he installed a "picture frame" around my fireplace and foyer entrance that is beautiful. He also took great care to design the way the flooring was laid in my living room which has some interesting/challenging corners and
Charlotte Wood Flooring Experts Provider Name Locked
. He gave me tips on care of the floor and even how to repair light scratches. They were a pleasure to deal with.
Everyone who comes to my home comments on how beautiful the floor is with special positive comments about the "picture frame" and transitions from the wood to other flooring in the kitchen and foyer. I definitely recommend this company - reasonable price, beautiful product and fabulous installation team!
- Deborah C.
A

Rating
easy able to schedule and work around my constraints. able to complete the quality job in time. competitive cost.
would def recommend to other and also hire again.
very responsive after job to provide instructions/care etc.
- Gaurav S.
A

Rating
We decided to redo a staircase to our basement of a 1920's classic Congress Park Bungalow.
Charlotte Wood Flooring Experts Provider Name Locked
on the Sales side and
Charlotte Wood Flooring Experts Provider Name Locked
on install. These guys went 110% beyond meeting every expectation. Scheduling an installation was likely going to be problematic as every other vendor we spoke to, due to recent flooding and the fact that we were
Charlotte Wood Flooring Experts Provider Name Locked
the holidays, was booking out well into
Charlotte Wood Flooring Experts Provider Name Locked
.
Charlotte Wood Flooring Experts Provider Name Locked
pulled a few strings as was able to schedule our job within less than 2wks and before Thanksgiving! The final job came in below the estimate and we even had extra unused materials that were quickly credited back on our final invoice!
Charlotte Wood Flooring Experts Provider Name Locked
went out of the way to explain the material returns and expenditures that we involved. With our installer,
Charlotte Wood Flooring Experts Provider Name Locked
, we had some initial questions about the depth of each stair tread. Each step was originally very inconsistent in size (depth, height and width) and we could have easily lost tread depth on what was already a very precarious staircase.
Charlotte Wood Flooring Experts Provider Name Locked
had already complete two of the thirteen steps when we realized there was a potential disaster in the works. After a thorough discussion regarding alternatives,
Charlotte Wood Flooring Experts Provider Name Locked
agreed to pull out the two steps that were already completed and redo them with a more appropriate tread depth. No charge! This worked out great all around as the stair riser was also redone with a far more beautiful look than we expected. Each and every step required custom cuts for the width and to work around the original 1920s stairs. The fit and finish was excellent! There were a total of four thresholds installed transitioning into other rooms. One for an exterior doorway and three others for existing rooms, each with a different flooring material to the adjacent rooms (bathroom, storage area, living room). The threshold work was excellent! Sturdy, secure and provides and great looking, functional transition to each room. The gap under the exterior door I thought would be especially difficult and the original gap was varying heights.
Charlotte Wood Flooring Experts Provider Name Locked
matched it perfectly so much so that there is now no air leakage at all! I can not say enough good things about
Charlotte Wood Flooring Experts Provider Name Locked
professionalism, craftsmanship, honesty, pricing and ease to work with. All in all a VERY pleasurable experience! Thanks guys! It's just nice to do business with good honest people!
- Mark W.
A

Rating
We decided to redo a staircase to our basement of a 1920's classic Congress Park Bungalow.
Charlotte Wood Flooring Experts Provider Name Locked
on the Sales side and
Charlotte Wood Flooring Experts Provider Name Locked
on install. These guys went 110% beyond meeting every expectation. Scheduling an installation was likely going to be problematic as every other vendor we spoke to, due to recent flooding and the fact that we were
Charlotte Wood Flooring Experts Provider Name Locked
the holidays, was booking out well into
Charlotte Wood Flooring Experts Provider Name Locked
.
Charlotte Wood Flooring Experts Provider Name Locked
pulled a few strings as was able to schedule our job within less than 2wks and before Thanksgiving! The final job came in below the estimate and we even had extra unused materials that were quickly credited back on our final invoice!
Charlotte Wood Flooring Experts Provider Name Locked
went out of the way to explain the material returns and expenditures that we involved. With our installer,
Charlotte Wood Flooring Experts Provider Name Locked
, we had some initial questions about the depth of each stair tread. Each step was originally very inconsistent in size (depth, height and width) and we could have easily lost tread depth on what was already a very precarious staircase.
Charlotte Wood Flooring Experts Provider Name Locked
had already complete two of the thirteen steps when we realized there was a potential disaster in the works. After a thorough discussion regarding alternatives,
Charlotte Wood Flooring Experts Provider Name Locked
agreed to pull out the two steps that were already completed and redo them with a more appropriate tread depth. No charge! This worked out great all around as the stair riser was also redone with a far more beautiful look than we expected. Each and every step required custom cuts for the width and to work around the original 1920s stairs. The fit and finish was excellent! There were a total of four thresholds installed transitioning into other rooms. One for an exterior doorway and three others for existing rooms, each with a different flooring material to the adjacent rooms (bathroom, storage area, living room). The threshold work was excellent! Sturdy, secure and provides and great looking, functional transition to each room. The gap under the exterior door I thought would be especially difficult and the original gap was varying heights.
Charlotte Wood Flooring Experts Provider Name Locked
matched it perfectly so much so that there is now no air leakage at all! I can not say enough good things about
Charlotte Wood Flooring Experts Provider Name Locked
professionalism, craftsmanship, honesty, pricing and ease to work with. All in all a VERY pleasurable experience! Thanks guys! It's just nice to do business with good honest people!
- Mark W.
A

Rating
Charlotte Wood Flooring Experts Provider Name Locked
from
Charlotte Wood Flooring Experts Provider Name Locked
is an easy guy to work with and very knowledgeable about flooring. We have a 100 year old house with 100 year hardwood floors...
Charlotte Wood Flooring Experts Provider Name Locked
quoted, stuck to his price and completed the job as promised. The crew was very professional, highly skilled and detail orientated. After they refinished the floors they send a professional cleaning crew to clean the entire house!!!! How wonderful is that? Our floors look fantastic its unbelievable what they were able to do .... I will highly recommend
Charlotte Wood Flooring Experts Provider Name Locked
to all my friends and family.
- John B.
A

Rating
Charlotte Wood Flooring Experts Provider Name Locked
from
Charlotte Wood Flooring Experts Provider Name Locked
is an easy guy to work with and very knowledgeable about flooring. We have a 100 year old house with 100 year hardwood floors...
Charlotte Wood Flooring Experts Provider Name Locked
quoted, stuck to his price and completed the job as promised. The crew was very professional, highly skilled and detail orientated. After they refinished the floors they send a professional cleaning crew to clean the entire house!!!! How wonderful is that? Our floors look fantastic its unbelievable what they were able to do .... I will highly recommend
Charlotte Wood Flooring Experts Provider Name Locked
to all my friends and family.
- John B.
A

Rating
5-Star work!!!
I most of the time do not write reviews, but my wife made me do this one.
Charlotte Wood Flooring Experts Provider Name Locked
at
Charlotte Wood Flooring Experts Provider Name Locked
was the only one that answered my initial phone call and came out showed me and my wife his license and insurance out of 3 other potential other contactors. He had a photo album of recent work he has completed and there was no pressure once he left. He sanded our floors with little mess and made them look amazing. He cleaned up every evening and was on time every day. We hired him to finish all are shoe molding work after our floors and did a great job as well. Happy Customers!!
- Richard E.
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All Wood Flooring Experts in Charlotte, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AA Hardwood Flooring Inc

PO Box 1276
Matthews, NC

Above Board Flooring

10100 Park Cedar Dr
Charlotte, NC

Absolute Resurface Inc

6420 Rea Rd
Charlotte, NC

ACA Construction

Charlotte, NC

ACCENT WOOD FLOORS INC

3415 Westinghouse Blvd
Charlotte, NC

Ace Hardwood Floors, LLC

8938 Raven Park DR
Charlotte, NC

Ace Tile & Floor Design Inc.

5813 Hwy 74 W
Indian Trail, NC

Adams Carpet One Floor & Home

3460 Airport Blvd NW
Wilson, NC

Adams Floor Company

109 Airplane Court
Mooresville, NC

Adrian Tanase Tile & Flooring Co

5312 Wilkinson Blvd
Charlotte, NC

Advanced Home Remodeling, Inc

3617 Beulah Church Rd
Matthews, NC

Advantage Flooring

2141 Dolly Rose Dr.
York, SC

Afforable Flooring, LLC

WAXHAW
Waxhaw, NC

AFFORDABLE CARPET CLEANING

4907 HICKORY LAKE LN
Matthews, NC

AFFORDABLE FLOOR FINISHING

9801 SUNWAY DR
Mint Hill, NC

Affordable Home Improvement

10725 Trumble Ln
Charlotte, NC

Affordable Kitchens Inc

Mooresville, NC

ALL AROUND HOME IMPROVEMENT

4240 WILFONG RD
Lincolnton, NC

All Flooring Solutions

1854 Galleria Blvd
Charlotte, NC

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