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In very short time he had all of the gutters cleaned and there was NO mess to be found anywhere after the job was done. He also said that there is no leak which was nice to hear. I know that there are dishonest companies that might tell you otherwise just to sell you a new roof. They were very honest.
He also bought paint specifically to match my chimney cap and showed the paint to me before applying it to be sure I was happy with the color. I was, so he proceeded. It looks SO much better now.
The nicest part was that the owner,
I called the company 8/28/13 and left message explaining the issue and requesting a call back. No call back. On 9/9 I called again and talked to
9/17 he called me and left message saying he had a solution. I called back 9/18 and was unable to reach anyone at the company and left message asking him to call me back. No call back.
10/1 I contacted him again. He recommended tearing off all of the existing copper gutter, which was only 2 years old, and replacing it with new copper gutter that they would specially fabricate. I asked for an estimate/quote. He had not taken measurements when he was here, so asked me to measure and tell him. I did this by email 10/1 and again requested a proposal including a quote.
In my 10/1 email I also asked him to clarify why it was necessary to remove and destroy the almost-new gutter. The repair needed was to prevent water penetration where the back of the gutter attached to the fascia; therefore I asked in my email whether an alternative was to simply attach an additional copper strip under the drip
I called to follow up and left a message 10/5. No response.
I followed up by email and requested his response 10/11. No response. I never heard from them again.
All Gutter Repair And Installation Companies in Charlotte, NC
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