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Furniture Stores to Avoid

165

Top Rated Furniture Stores

10

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Over 345 reviews for
Charlotte Furniture Stores from people just like you.

F
"Absolutely horrible customer service. We purchased a $4000 bed along with 2 pillows and a mattress pad. The pillows and mattress pad that were delivered were" incorrect and we had to argue with the delivery guys that it wasn't right. Finally after several phone calls, they agreed to send us the correct ones the following day. We realized that there was nothing on the bed identifying it as the one we bought (specifically the law tag) After calling them again several times (many of the people at the store claimed that there was no tag) they agreed to show us the tag the following day when they dropped off the correct pillows and mattress. Upon delivery, the delivery guys were not able to locate any legal tag, they then called "the delivery manager" who was overheard telling delivery guy "Tell them to stop worrying, there is no tag". We confirmed with the manufacturer (Tempurpedic) and with the law that this tag is mandatory and must be on the bed for it to be sold. It is now over 8 days later and I am still not sure what their course of action will be. Customer service/management (I was only able to find 1 number and 1 email) is impossible to get a hold of/ is avoiding my calls. We just want a solution presented with some hard dates. We are not positive that the mattress is genuine. After spending over $4000 for my wife on Mother's Day- we are unhappy, displeased, have spent over 9 hours on the phone, and still don't have a hard resolution. This is a large company with an A- BBB rating so I am surprised at how awful this experience has been. Please avoid at all costs.

-Todd G.

B
"The staff was friendly, and the pricing was fair. I did not like, however, that they don't contact you when your piece sells -- and if it didn't sell," they would donate it without asking you first. That seems lazy, to me, and it was annoying to have to email every month to find out if my piece sold rather than just knowing they would email me if it did sell or when it was about to be donated.

-Stephen H.

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Local Articles in Charlotte

Buying Furniture

Consider several factors before you shop for furniture. No matter what style you choose or what you end up paying, be sure the furniture is something you’ll like living with for years to come.

bathroom remodel pedestal sink small bathroom
Painting - Interior, Interior Design & Decorating, Furniture - Sales

Got a little house? Top rated interior designers and decorators, Realtors and home staging pros offer easy tips to make small spaces look larger.

Kevin Krasney, owner of highly rated Cole's Appliance & Furniture in Chicago, says he's been stalked when scoping out the competition. (Photo by Jay Madden)
Furniture - Sales

If you’re anxious about furniture shopping for fear of being hounded in the store, our experts give you tips on how to ask that sales rep to back off.

A sales consultant should be able to answer any questions you have regarding construction or materials. If not, shop elsewhere. (Photo courtesy of La-Z-Boy)
Furniture - Sales

If you’re looking for a new couch, bed, table or chair, be sure to check out these tips on how to get the most from your furniture buying experience.

Angie's List
Furniture - Custom Made, Furniture - Refinishing & Repair, Furniture - Sales

According to new study, some common home furniture, like couches and baby mattresses, can often contain potentially toxic flame retardants that can pose a health hazard.

Angie's Answers

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In Search The List under the Services category - category you need is Furniture - Refinishing and Repair
?

Hello, this is Kiel with Angie's List. I would recommend logging in at www.angieslist.com and searching for the category Furniture Repair to see our top rated providers in that area. You can also contact our call center at 1-888-944-5478 or send a written request to memberservices@angieslist.com for more information on the right provider for the job.


Call center hours:

Mon-Fri: 8:30am – 8:15pm ET
Sat: 8:30am – 3:00pm ET

Thanks so much!

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That's an interesting concept, plus now you can buy all-new furniture at your new place. You can find ratings and reviews on local real estate agents on Angie's List. I would definitely finding a few agents who are familiar with that kind of listing, or alternatviely, you may want to consider an auction house to help sell off our furniture (which you can also find on Angie's List). Check out both servcies here www.AngiesList.com

If you use promo code ANSWERS, you'll get 20% off an annual membership. Good luck with your sale!
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Furniture Store reviews in Charlotte

F

Rating
(con't from above) ask for a new pillow. We were informed that we must send them pictures of the pillow, along with receipt, etc. We did. After almost a month with no response, we called KY. They then told us that we would have to send the original pillow back- at our expense ($15.00 UPS). We did...Two weeks later, we received another pillow, and ...More I'm sorry to say, it was in worse shape than the first one. You'd think a company that produces such expensive items would want to show more consideration to their customers. They lost any future purchases from us!!!
- JUDY AND BUTCH J.
A

Rating
Sales staff was helpful and knowledgeable, yet were not pushy. Store was very large and contained impressive inventory of furniture, but pricing did not seem like one would expect for "clearance" outlet. Also, some of the pieces were damaged, mostly with minor scratches and nicks, but again, did not seem to be priced accordingly. I did not ...More purchase anything, but would probably check back again.
- ROBERT & STEPHANIE B.
A

Rating
It was a very good experience with this furniture store. When I walked into the store they had good customer service, but were not hounding me. They had very good prices and the salesman was great and helped me set up the delivery date. He sent me a thank you note and sent me emails to let me know about sales.
- Kristin L.
A

Rating
The sales person answered our questions and checked the product availability. One of the pieces, the nightstand, was back-ordered. The rest was available for delivery that weekend. The store called 2 days before with a 2 hour delivery window. The delivery crew called an hour before to tell us that they were on their way. The delivery and set-up was ...More complete in half an hour. The nightstand came in in 2 weeks and was delivered. We were very satisfied with .
- MARK AND LISA B.
C

Rating
The mattress quality was very good but the items on sale were in fairly poor condition. Functionally they were good, but soiled. We bought a mattress because you cannot see the dirty spots. The promised delivery date was not met and they tried to setup a date when we were not at home. The store does not arrange their own delivery. They set you up with ...More a separate company to deliver the item and you have to pay them separately. This is not a very professional way of doing business. The delivery people themselves did an excellent job.
- Michael S.
A

Rating
was our salesperson. He was knowledgeable about his products. He spent a lot of time explaining to me the different kinds of futons, helping me to measure the frames, and talking to me about the value of the mattresses. I had a space issue and I wasn't sure if the futon was going to fit. I shopped on line for futons as ...More well. The prices at were comparable to what you can find on line. When you go to the store you can see the different finishes and sit on the different futon mattresses. I called all around looking for a place that had some kind of selection---the mattress places that I called only had 2-3 different futons. It is worth the drive into Kannapolis to see for yourself what you are getting and does have a good selection. Also, they only charged me $45.00 to deliver and set-up the futon. Many stores on line have free shipping, but they deliver a box. You have to put the futon together. called to tell me about his store participating in the tax-free weekend. Perfect! I ordered the futon from him on a Friday and it was delivered the following Thursday. They called to say it was on the truck and that they were coming to the house. Two men arrived to deliver and set-up. They were courteous and friendly. They put the futon together and whisked away all box and plastic wrap garbage. The men showed me how to work the futon before they left. The futon looks great in the room and we are happy with our purchase.
- BRIAN S.
A

Rating
Although I did not find what I was looking for, was friendly and helpful during each exchange. He offered information about when they'd be getting their next truck and even told me about their "overflow" stockroom upstairs from the regular showroom that has tons of other furniture bargains! Even though I never ...More did find a filing cabinet (they go fast when the Clearance Center does get them in), I would certainly work with if I needed to go back for other used furniture -- home or office. He was friendly, knowledgeable, down-to-earth and no-pressure.
- Kimberly R.
D

Rating
Sales rep helped me choose furniture to match my existing things (nice design service). They verbally promised to have the furniture delivered by Thanksgiving, and by Christmas, there is still no sight of it. I have purchased one of the pieces already, but they cannot get the leather for the sofa from a supplier. They have called to apologize but cannot ...More seem to work out their supplier/vendor issue. Overall, I am not impressed, and for an expensive store, I was expecting much better customer service.
- SIAN G.

Furniture Stores in Charlotte

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A&B Pressure washing

9323 Bonnie Briar Cir
Charlotte

AARON RENTS

4744 SOUTH BLVD
Charlotte

ADAMS FURNITURE USA INC

429 BRIABEND DR
Charlotte

All American Relocation Inc

5433 Wyoming Ave
Charlotte

Almighty Movers

4308 Standing Rockway
Raleigh

ANTIQUE ALLEY

1325 MATTHEWS MINT HILL RD
Matthews

APPLIANCE & FURNITURE WORLD INC

3815 WILKENSON BLVD
Charlotte

Appliance Outlet Inc.

4200 South Blvd
Charlotte

ASHLEY FURNITURE

430 MCCULLOUGH DR
Charlotte

Atlantic Bedding and Furniture

5400 W WT Harris Blvd
Charlotte

Baby Furniture Plus Kids

800 Clanton Road Suite I
Charlotte

BARSTOOLS & DINETTES

8620 Glenwood Ave
Raleigh

BASSETT FURNITURE DIRECT

11700 CAROLINA PLACE PKWY
Pineville

BASSETT FURNITURE WAREHOUSE

200 FORSYTH HALL DR
Charlotte

BELLA CASA

4612 Shadycroft Cir
Charlotte

Big Beautiful Blinds

228 Providence Rd
Charlotte

BINNICK GROUP

6500 COLSTON CT
Charlotte

BISTANY DESIGN LTD

601 S CEDAR ST
Charlotte

BLACK LION-CHARLOTTE

10605 PARK RD
Charlotte

BOMBAY CO

4400 SHARON RD
Charlotte

BOULEVARD HOME FURNISHINGS BAZAAR

3021 GRIFFITH ST
Charlotte

BOYLES FURNITURE

7215 SMITH CORNERS BLVD
Charlotte

BROYHILL FURNITURE

7220 SMITH CORNERS BLVD
Charlotte

BUSBIN DESIGNS

1532 EAST BLVD
Charlotte

BUSBIN LAMPS & DESIGNS

2202 HAWKINS ST
Charlotte

BY DESIGN

2130 SOUTH BLVD
Charlotte

CALICO CORNERS

1630 E Woodlawn Road
Charlotte

CAMBRIDGE-DAVIS LAKE LLC

6000 OLD CONCORD RD
Charlotte

Carolina Outdoor Concepts

10810 Back Ridge Rd
Charlotte

CHARLOTTE COMMERCIAL FIXTURES

124 STETSON DR
Charlotte

Charlotte Furniture Restoration

3530 DeWitt Ln
Charlotte

Charlotte Furniture Stores

9630 University City Blvd
Charlotte

CITY SUPPLY CO

1219 THOMAS AVE
Charlotte

CLEARING HOUSE

701 CENTRAL AVE
Charlotte

COLONY FURNITURE SHOPS INC

811 PROVIDENCE RD
Charlotte

CONTEMPORARY SHOWPLACE FURNITURE

5323 E INDEPENDENCE BLVD
Charlotte

COST PLUS WORLD MARKET

8104 UNIVERSITY CITY BLVD
Charlotte

COTTAGE&BUNGALOW.COM

2810 SHARON RD
Charlotte

Cozy Kid's Furniture & More

11523-A Carolina Place Pkwy.
Pineville

CURTAINS & CO

9433 Pineville-Matthews Road
Pineville

DESIGN SOURCE

349 W TREMONT AVE
Charlotte

DESIGN UPHOLSTERY

1315 Central Ave
Charlotte

DESIGN WITHIN REACH INC

4310 SHARON RD
Charlotte

DESIGNER SHOWCASE CABINETRY

151 W 82nd St Apt 2E

DESIGNERS MARKETPLACE

705 MATTHEWS TOWNSHIP PKWYD
Matthews

Designs by Charlotte

5501 Closeburn Road
Charlotte

DILLWORTH DESIGN GROUP INC

224 EAST BLVD
Charlotte

DISCOUNT FURNITURE & MORE

2918 EASTWAY DR
Charlotte

Distinctive Fabrics & Furniture

18820 Statesville Rd
Cornelius

Distinguished Interiors

748 Saint Cloud Drive
Statesville

DOODLE BUG

Huntersville

DREXEL HERITAGE

11705 Carolina Place Pkwy
Pineville

EQ3

2137 SOUTH BLVD
Charlotte

FACTORY DIRECT FURNITURE

2330 FREEDOM DR
Charlotte

FACTORY DIRECT FURNITURE

7419 N TRYON ST
Charlotte

FIFTY OFF FURN & INTERIORS

4506 MONROE RD
Charlotte

FINE FURNITURE DIRECT

2900 GRIFFITH ST
Charlotte

FIREHOUSE CASUAL LIVING STORE

6620 W WT HARRIS BLVD
Charlotte

FIREPLACE SOLUTIONS INC

PO Box 411462
Charlotte

FORTE CUSTOM CABINETRY

8200 ARROWRIDGE BLVD
Charlotte

FSIoffice

6410 Orr Rd.
Charlotte

FURNITURE CONNECTOR

2905 Griffith St
Charlotte

FURNITURE FIRM

3440 SAINT VARDELL LN
Charlotte

FURNITURE MARKET PLACE

7643 PINEVILLE MATTHEWS RD
Charlotte

FURNITURE MARKETPLACE

1201 Westinghouse Blvd
Charlotte

FURNITURE SOLUTIONS

1426 S TRYON ST
Charlotte

GAIL BEAVER INTERIORS

228 Stanford Road
Lincolnton

Geek Squad - Best Buy

3054 E FRANKLIN BLVD
Gastonia

GLOBAL VILLAGE FURNISHING

2519 DISTRIBUTION ST
Charlotte

Goodwill Computer Works

2913 Freedom Dr
Charlotte

HALF MOON TRADING CO

8451 Davis Lake Parkway
Charlotte

Hamilton-Stuart

3916 Park Road
Charlotte

Havertys Furniture

7101 Smith Corners Blvd.
Charlotte

HAVERTYS FURNITURE

6000 OLD CONCORD RD
Charlotte

HAWKINS HAWKINS CABINETS

3607 SCOTT FUTRELL DR
Charlotte

HEARTH & PATIO

7325 SMITH CORNERS BLVD
Charlotte

HH GREGG

9509 SOUTH BLVD
Charlotte

HOLY MATTRESS & FURNITURE

7200 WILLOW BEND LN
Charlotte

HOME DEPOT

14310 RIVERGATE PKWY
Charlotte

HOME STYLES

11237 LAWYERS RD
Charlotte

ICON

102 MIDDLETON DR
Charlotte

INSPIRED HOME

11523 CAROLINA PLACE PKWY
Charlotte

INTERACTIVE KITCHEN & BATH

4301 CANIPE DR
Charlotte

Interface Audio Video

8516 Willow Branch Drive
Waxhaw

Interior Motives by Will Smith LLC

4208 South Blvd
Charlotte

JEFF FRANZ CABINETS

4440 KINGSBURY RD
Midland

JENSHA FURNITURE & ACCESSORIES

9728 DAUPHINE DR
Charlotte

JP Bedding of Charlotte

13504 S. Pointe Blvd.
Charlotte

KEZIAH'S FURNITURE

2914 GIBBON RD
Charlotte

KEZIAH'S FURNITURE INC

8000 BLAIR RD
Charlotte

KIMBRELL'S FURNITURE

3525 WILKINSON BLVD
Charlotte

KIMBRELL'S FURNITURE

4524 SOUTH BLVD
Charlotte

KIMBRELL'S FURNITURE

103 EASTWAY DR
Charlotte

KITCHEN & BATH DESIGN CTR

1026 Ardsley Rd
Charlotte

LA-Z-BOY FURNITURE GALLERIES

5708 E INDEPENDENCE BLVD
Charlotte

LA-Z-BOY FURNTIURE GALLERIES

11515 CAROLINA PLACE PKWY
Pineville

Lakeside R and R, LLC

516-D River Highway, Suite 170
Mooresville

LARNER'S OFFICE FURN OUTLET

3111 FREEDOM DR
Charlotte

LEATHER FACTORY

4424 E INDEPENDENCE BLVD
Charlotte

Lee Furniture & Sewing

114 W Graham St
Shelby

MADISON & LEX

2000 South Blvd Ste 410
Charlotte

Marsh Kitchens

12080 University City Blvd
Harrisburg

Mattress Direct

525 North Polk Steet
Pineville

MATTRESS FIRM

4641 E Independence Blvd
Charlotte

MCSWAIN'S HANDMADE FURNITURE

8608 LAWYERS RD
Charlotte

MORGAN CHAIR

104 W STANLY ST
Stanfield

Muse Residential Inc

548 Church St N
Concord

N & T CUSTOM DESIGN

419 ENTERPRISE DR
Charlotte

NATIONWIDE FURNITURE INC

5411 SOUTH BLVD
Charlotte

Need A Hand

301 McCullough Dr
Charlotte

Oak Hall

3916 Park Road
Charlotte

OFFICE AT HOME FURNITURE

2935 GRIFFITH ST
Charlotte

ONE SOURCE PLUS INC

11535 CARMEL COMMONS BLVD 202
Charlotte

OSM GALLERY

109 W MOREHEAD ST
Charlotte

Otis' Merchandise Gallery

105 E Virginia Ave
Bessemer City

OVER STOCK MARKET UPTOWN

109 W MOREHEAD ST
Charlotte

PIER 1 IMPORTS

5335 BALLANTYNE COMMONS PKWY
Charlotte

Pjs Designs Inc

9864-B Rea Rd
Charlotte

POMPOUS PEASANT

4201 PARK RD
Charlotte

PREMIER GARAGE OF CHARLOTTE

4301 STUART ANDREW BLVD
Charlotte

PURPLE PICKET

3115 SOUTH BLVD RD
Charlotte

Q VINCENT INTERIORS

9517 MONROE RD
Charlotte

QUALITY NEW & USED FURNITURE

2500 CENTRAL AVE
Charlotte

QUEEN CITY ANTIQUES & COLLECTIBLES

3892 E INDEPENDENCE BLVD
Charlotte

ROOMS TO GO

8620 JW CLAY BLVD
Charlotte

ROOMS TO GO WAREHOUSE

2730 SOUTH INTERSTATE 85 SERVI
Charlotte

Rugs & Relics

112 S Main Street

Senior Services/Allen Tate Co.

6700 Fairview Road
Charlotte

SERENDIPITY

7946 SUNNYVALE LN
Charlotte

SOUTHEND LIMITED

2600 SOUTH BLVD
Charlotte

SOUTHPARK INTERIORS

1117 Greenwood Cliff
Charlotte

SPENZAC INTERIORS

10635 Park Rd # 124
Charlotte

Staging Charlotte

5117 Carmel Club Dr
Charlotte

STANLEY HOME DECOR

9115 HARRIS CORNERS PKWY 350
Charlotte

Summer Classics

1308 West Morehead St
Charlotte

SunLife Sunrooms Spas & More

5035 Hickory Blvd
Hickory

Sutton Place Interior Design

18005 Train Station Dr
Cornelius

SWEET DREAMS MATTRESS INC

2445 Statesville Hwy
Mooresville

TARGET

9870 REA RD
Charlotte

The Bedder Way Co

3450 Developers Rd

The Comfortable Couch Co

19725 Oak St
Cornelius

THE GRANITE MAN

801 N MAIN ST

The Great Backyard Place - Charlotte

1815 Windsor Square Drive
Matthews

The Hearth & Patio

4332 Monroe Rd
Charlotte

The Moving Bros

1124 Whitlock Crossing Ct
Charlotte

THE RESALE SHOP

1920 E 7TH ST
Charlotte

The Shack

1812 Skyway Dr.
Monroe

Then & Now Marketplace

2608 Executive Point Drive
Monroe

TRUZELLA'S INC

4227 FIRWOOD LN
Charlotte

TYNDALL FURNITURE

208 N POLK ST
Pineville

UNFINISHED FURNITURE SHOP INC

8700 PINEVILLE MATTHEWS
Charlotte

VALUE BUSINESS INTERIORS INC/VALUEBIZ

604 Pressley Rd
Charlotte

Van Designs LLC

Charlotte

VILLAGE FURNITURE

105 N STATESVILLE RD
Huntersville

WHOLESALE BEDDING & FURNITURE

1314 ATANDO AVE
Charlotte

WOODLOVE CABINETRY & MILLWORK

1817 LUCAS LN
Charlotte

WORLD MARKET

9557 SOUTH BLVD
Charlotte

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