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Decided to give them another try given the ratings. Was told they'd be by today in the afternoon. When asked, I said I could flexible about time but to give me a call when they had a sense for when they'd be by. Never showed up, never called, never answered phone when I called to ask the status.
So, by all means, use them if you want somebody who is non-responsive, doesn't show up on time and doesn't deliver what they promise.
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