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Charlotte Electrical Articles
Electrical reviews in Charlotte
When I let him know that I had gotten the correct ceiling fan remote so he could come back to install it he stated he would not come back for something like that which left me in a bind. The guy even lives right in my area. I would have loved for him to have helped me out on a few other minor issues but thought forget it. He made me feel like he was the client, not me. He also jacked up his price once job was complete. I would never recommend him to anyone!
I found /> He was professional. He explained everything. He actually went to Home Depot to get the new light because I was in too much of a hurry getting ready to go into work.
He is the perfect electrician if you want something done to your house. I didn't want an electrician from some big company that charged too much money, didn't deliver the personal touch and preferred big, expensive projects at McMansions.
In my conversation with him, I got the real sense that he enjoys fixing things. He seems to like a challenge. So I feel confident he'll be able to handle my future electrical needs, no matter what they are.
He charged less than I expected, and he honored a 10% discount advertised by Angie's List.
Thumbs up for
1- the bill was $149. I was a little suspicious that there was any discount applied here as the job was around an hour and the big deal was for $99 for $200 worth of services. So I asked the installer if that was the normal rate and he said it was. I told him the guy I talked to said he was applying the Angie's List discount for me and even showed him the text. He said that $99 deal was for $200 worth of services and so didn't really apply here since the fan install cost less. I was like uhhh.... ok doesn't that mean you just did less work for $99 than you would have if I had a $200 job? I mean I can find them some light bulbs to change or keep them busy for another 30 min to save $50.... anyway - I didn't make a huge fuss about it because the manufacturer of my ceiling fan was reimbursing me for the install because it was a warranty re-install. However, I made a note to self that I didn't like how this company operated and likely would not re-hire.
2- I asked if I could pay by credit card. They said they take credit card but asked me to provide a check. Not a huge deal but if you take credit card and the customer prefers to pay by credit card, let them.
3-They had no invoices on them and I needed one to submit to the manufacturer. It was Friday around 1pm, I figured they could get me one via email, but he didn't get it to me until Monday and that was after I felt like I had to badger them a bit.
So anyway, that was my experience, I saw someone else had the same experience with the $99 big deal. Definitely a company to beware of with Angie's list deals.
His appearance and manner were not very pleasing. In baggy pants, with shirt tail out, he was sweaty and smelly from his last assignment.
He asked if we had bought an Angie's deal or what. We cited the deal, "$99 for $200 of electrical services." He said there would be an additional $50 charge, explaining that if the value of the work performed was less than $200 then the customer has to make up the difference. We frowned and grumbled a lot, but paid the $50. He said a "lot of his customers" had the same reaction we did, which was "where the h*** is the deal?
The "deal" implies that $99 would cover all work UP TO $200. Angie's ought to be more clear about what exactly it is we're buying.
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Indian Trail, NC
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