Charlotte Basement Waterproofers Charlotte, NC

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Basement Waterproofers in Charlotte, NC

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  1. 330 Rambling Dr Hendersonville, NC
    828 243 5192
    Service Area: Entire Area

  2. 600 Cardinal Drive Lexington, NC
    704 301 2111
    Service Area: I Service Concord, Charlotte, Huntersville, Davidson, Mt. Pleasant, Salisbury, Lexington, And Other Areas Close To These Cities.

  3. 10931 East Independence Blvd. Matthews, NC
    704 746 1311
    Service Area: Charlotte, Statesville, Troutman, Davidson, Cornelius, Huntersville, Hickory, Winston Salem, Concord, Salisbury, Gastonia, Pineville, Matthews, Monroe, Indian Trail, Balentyne, Denver, Sherills Ford,

  4. 3926 Miriam Drive Charlotte, NC
    704 779 8878
    Service Area: Charlotte Metro Area charlotte And Surrounding Counties Within 1 - 2 Hr. Radius

  5. PO Box 151 Moseley, VA
    804 893 2900
    Service Area: All Of Virginia

  6. 3001 Basilwood circle Monroe, NC
    704 622 7383
    Service Area: We Service The Charlotte Nc Metro Area And Upper Sc. Although Depending Upon The Size Of The Job We Will Travel Anywhere.

  7. 4316 HYDE PARK DR Charlotte, NC
    704 697 8217

  8. 2015 Ayrsley Town Blvd Charlotte, NC
    866 573 5924
    Service Area: 100 Mile Radius Of Charlotte Mecklanburg County Nc 100 Mile Radius Of Atlanta Ga 100 Mile Radius Of Covington Louisiana

  9. 2119 Park Rd Charlotte, NC
    704 309 8880

  10. 10612-D Providence Rd Charlotte, NC
    704 841 7638
    Service Area: Enitre Area

  1. PO BOX 333 Cherryville, NC
    704 300 6733
    Service Area: Entire Area Except Iredell, York, Chester, Lancaster & Rowan Counties

  2. 10612-D Providence Rd Charlotte, NC
    704 248 2858

  3. PO BOX 415 Pineville, NC
    704 332 1224
    Service Area: Nc And Sc Piedmont

  4. 10 Shirley Lane Lititz, PA
    717 669 3997
    Service Area: Central, Pa

  5. 3310 PIPER LANE Charlotte, NC
    704 357 0248

  6. 3191 AMITY HILL RD Statesville, NC
    704 578 3664

  7. 8301 University Exec Park Dr Ste 120 Charlotte, NC
    704 599 0862
    Service Area: 250 Mile Radius Of Charlotte

  8. 7184 Meyer Rd Fort Mill, SC
    704 804 2995
    Service Area: Nc, Sc

  9. 314 Royal Crescent Ln Waxhaw, NC
    704 970 7006
    Service Area: The Greater Charlotte Area And Surrounding Communities

  10. 534 St. Andrews Road Columbia, SC
    866 528 4234
    Service Area: All Of The State Of South Carolina And The Adjacent Areas Of North Carolina And Georgia Including Savannah, Augusta, Charlotte And Asheville Areas.

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Charlotte basement waterproofing causes alleged molding

COMPLAINT: Jim Sullivan, Troutman, N.C.
"I hired Dry-Pro Basement Systems to encapsulate my home's crawl space in order to prevent mold growth. I informed them that mold existed in a corner of the crawl space, but I had it removed and requested that they notify me if they found any evidence of mold during their inspection.

"Dry-Pro encapsulated the crawl, placed a dehumidifier and a sump pump system, and a humidity sensor that sent humidity readings to a kitchen mounted receiver. I purchased their periodic inspection plan as insurance against new mold growth. In monitoring the crawl space humidity, I had to call Dry-Pro twice.

"They found a failed dehumidifier and new mold growth on the joists above it. They offered to sell me a new dehumidifier and refused to admit that their 'system' was at fault. Please note that their warranty guarantees a humidity level that would preclude mold growth. They showed no interest in honoring it."

DESIRED RESOLUTION: "I want them to honor the warranty."

RESPONSE: Ron Weatherly, owner, Dry-Pro Basement Systems
"Clearly we did a poor job of communicating to the member that there was mold previously in the crawl space and I'll take full responsibility for that.

The member had called a mold remediation company to provide an inspection and the company told him that he needed a full remediation. If he would've called a mold testing company, they would've told him that the mold under the crawl space was only a 3 on a scale of 10 and that the mold was only in certain areas.

The member also left out that when we installed the system in 2005, we weren't trying to fix a groundwater problem. However, when it rained, water was getting into the crawl space. At our cost we installed a drain system and a new pumping system. I know we've done an outstanding job taking care of our customer base and our reputation stands by itself."

STATUS: Stalemate

Charlotte basement waterproofing causes alleged molding
A customer hires a company she claims did not warn her of moisture when closing off a crawl space in her home. She wants them to uphold their warranty...
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