Boston Window Installers

" was very professional, knowledgeable, thorough, and friendly. He also returned the written estimate in a much shorter time than any other contractor that bid the project and his prices were very reasonable. I was very much inclined to hire for the project but I did not hear back after I explained that ...more it was a 203K loan for the house. The 203K has strict guidelines and contractors are not paid upfront as in typical jobs, but the funds are locked in and available on a predetermined schedule set by FHA. Although I was disappointed not to hear back from the company, I would use them in the future as

inspired confidence and displayed competence, responsiveness, and professionalism."

"Awful, awful, awful, awful......$700 of mine disappeared on May 21, 7 months later, I still don't have it refunded, after he repeatedly has said he would reluctantly refund it, his business practices are not honest, he cannot even be honest to the Better Business Bureau, I have been on unemployment for over a years time, and am now on Disability due ...more to surgery I had to have, and NEED that money back.....will I see it...only if a Judge can see past Mr.

slick salesman shtick when he gets in front of a judge."

"I was very pleased with the work. The windows look great and all the trim around the windows looks great. was professional and timely. His price was fair. I needed to go to work, so I left to do the work without being home. I was thrilled with how spotless he left my place. I think it was cleaner ...more than when I left for work."

"we've had our sound-proof windows for nearly a year now and couldn't be happier. Before the windows were installed, my sleep was being repeatedly interrupted by sirens, drunk college kids, noisy garbage trucks, etc. The results of the windows were immediate and amazing. I have no doubt that it has increased the value of the property and distinguishes ...more our home from others in the area. One recent morning, I noticed a loose part in the kitchen window. It didn't affect the sound insulation, but it was difficult to keep the window open. I gave

a buzz, and he was at our condo and had the window fixed free-of-charge THAT afternoon. He explained the part can come loose when the window is opened too much. While he was over, we also pointed out that in some areas the caulk was cracking, and although this wasn't affecting the sound and was hardly noticeable, it was visible if the windows were inspected closely. He offered to come back with his tools and fix that as well, and indeed he did within the week. He even left us the matching caulk so we could repair it ourselves if needed. I really don't think we could ask for more professional and responsive service than what we have received so far."

"They did a great job. With the extent of the work and custom fixtures, it did take a bit longer than we had originally expected it to, but the work done was exceptional! They quickly gutted the existing bathroom, leaving us without a shower for several weeks, but we still had use of the toilet. They lined the path to the bathroom with paper to help ...more minimize the dust and dirt of such a major renovation and kept major equipment and supplies contained on the back deck or in a small section of the kitchen, later removing all of it (including garbage) as part of the well-written contract. They worked with us, changing aspects we didn't like initially, always willing to work with us as our vision for the bathroom changed, even letting us pick out and buy some fixtures (our choice) ourselves. Overall, a very professional team and a job extremely well-done..."

"We called Dick on a Sunday for a busted window; he showed up that same day and fixed it for us for a reasonable price. He's awesome. We will definitely call him when we replace all our windows next year. "

" recommended seeing if just the broken pane could be replaced to save money. He took it out and put it back in himself, and he was able to have just the half of the window that was broken replaced, saving me the cost of a whole new window. And he did not charge me for his work taking the window out or putting it back in."

"Very unprofessional. Worked shirtless (with body odor) when taking initial measurements. Returned to complete job over 4 months after taking the measurements. He pushed very hard to get another job I had not contemplated."