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remove them which he did within a few days - a job that took two men about 4 hours - at no charge.
We also added three 65
for the winter months. I think the work looks very good and the experience was professional throughout.
Would definitely hire again.
So while I have no complaints about the on-site workers or the finished product, I did find the communication and scheduling process quite difficult. I was almost never able to reach someone when I called the office, even during standard business hours. Messages would take 24 - 48 hours to be returned. They did not show up twice when they were originally scheduled to do so. One time it was raining, so even though they didn't call, I wasn't surprised they didn't show. But the other time they didn't show there was no precipitation in Boston. They didn't get in touch with me to tell me they weren't coming until after 10 a.m., so I missed 3 hours of work sitting around waiting for them to show up.
I'm glad I dealt with the hassle and finally don't have water coming inside every time it rains, but I do wish the process had been easier to coordinate. A quick phone call first thing in the morning is all I wanted when plans changed."
him) a bad name he went above and beyond to help me in any way that he could.
I was so pleased with his work that I have hired him and his company for four other projects since then. He only uses sub-contractors when it is absolutely necessary and even when he does he makes them do all work to his high standard and supervise their work like the are his own workers.
He is extremely creative in design and competent in ability… for example, I had him renovate a condo in the Backbay/Fenway area which had a very small bathroom and he made the bathroom 12 square feet bigger (5 inches wider and deeper in each direction) without encroaching on any other part of the condo… I was amazed. This was done by removing the walls in which the wrong framing had been used originally and re-designing it using the correct framing which of course was to the correct building code.
He is very fair with his pricing, very understanding and goes WAY above and beyond the call of duty to be sure you are happy.
CPA in Boston and have so much faith in him and his company that I have
recommended him to all my clients, and I would never do that if I wasn't so
confident in him , as a person and a very skilled contractor.
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West Wareham, MA