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With a 45 minute lunch break, the entirety of the work took two men five hours each. The total cost came to $1047.
Only after asking 6-8 questions once the work was complete, which both plumbers were reluctant to answer, did we learn that the fix they had made was only good for 3-4 weeks and that we would, in fact, need to get a new boiler. And though they promised to follow up afterwards with a quote re a new boiler, they never did. Totally unprofessional.
BHP does decent work at a premium cost, but they do not educate the consumer nor provide any helpful information to help save cost.
After having used them a few other times, there seems to be a trend where they enjoy getting consumers backed into corners with major issues where they can extract as much money as possible. There is a reason one never sees BHP doing any work on renovation projects or new construction. When consumers have an opportunity to plan and find reputable companies, they look elsewhere. Totally justified!
This is the second time we have used
The owner of the Provider had told me of the basic hourly charge in our telephone conversation before the plumber was sent to perform his services. The job did not take more than about twenty minutes to fix. However, I did not mind paying the full hourly amount because the work was done so well, on time, by a courteous, professional. If I have any future plumbing problems, I will not hesitate to contact
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West Roxbury, MA