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Masonry reviews in Boston
I am aware that he has earned an excellent reputation for great work, and I'm happy for those of you whom he helped. However, I feel like a fool for trusting this man and waiting all those months while my stairs remained broken. His lack of integrity is greatly disturbing.
Here's our story:
I wanted a Spa-Bath-on-a-Budget, and called a contractor we'd worked with in the past. To my chagrin, repeated phone calls went unreturned. So, I began asking ...MoreRead more of this review around, starting with my neighbors. No one had had a truly outstanding experience with a renovation project. The contractor had been affordable, but chronically late. Or had cut corners in sneaky ways. Or didn't show up as scheduled. Or was good at laying tile but lousy at cabinetry. Etc, etc.
came up on a Google , and customer reviews were very positive. Still, I was uneasy about hiring someone I didn't know. I would have preferred a word of mouth referral.
But then we met from . He arrived for our first appointment exactly on time, took off his shoes upon entering the house, and then took a good deal of time and attention reviewing our bathroom and listening to what we wanted to do. I had a bid within a few days. The price was right, and had shown such attention to detail that I felt we would be in good hands.
The project began exactly when said it would - and the excellent communication evident from day one continued throughout the project. or (the other principal who is carrying on the business started by his grandfather,, also very friendly and professional) were on the job supervising their crew and in touch with me to update me on progress made or occasional setbacks on a daily basis.
At every step, or let us know what was coming next and where additional costs might be incurred. For instance, noticed electrical wiring very close to the shower pipes during demolition. He immediately flagged this with me and indicated that the electrician might need to move the wiring because of the proximity to the pipes. It turned out not to be a big deal; the electrician made the necessary moves without any additional charge. But they were very upfront about the possibility of an additional cost, which I appreciated. When the old tile was lifted, a slope in the floor was evident and needed to be dealt with. This too was pointed out to me immediately, and we paid a few hundred extra for this additional work. That was the only overage.
Tiling, electrical, plumbing and carpentry were all well done. I should add that this project took place in the middle of the Winter from H*** here in Boston, and that and his tiler worked several Sundays to make up for lost time. They were also extremely clean, wiping floors and vacuuming at the end of every day to keep dust and dirt from being tracked through the house.
In sum - these guys do great work, communicate effectively, and clearly care about their customers. we've got a gleaming, gorgeous new bathroom. I couldn't be happier.
was very quick to respond to our initial inquiry, and had a bid turned around in no time. The price was very reasonable, as was the process of scheduling the work.
This job became more complicated than expected after demolition revealed ...MoreRead more of this review some unknown factors buried in the 150 year old brick. handled these changes in stride, making sure that the new fireplace was built SAFELY, with the best materials, and still to our original specification. Although this caused the project to take longer than expected, stuck to his original estimate, and did not charge any extra. During the whole process, which took a few days, was excellent at communicating what he was doing, asking for my input when there were choices to be made, and generally keeping me apprised of progress.
tented the work area so that our house was not dirty from the work, and did a MAJOR cleanup after the work was done--he cleaned the worksite, the floors around the worksite, and even vacuumed the carpet in the common hallway of the building.
was also just a great workman to have around. He was friendly, conversational, professional. I'll be calling the next time we need Masonry work done at the house.
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