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The most expensive and damaged part of the house are the wood floors. We paid for wall to wall hand scraped, pre engineered wood floors to be installed in the master bedroom, living/dining room hallways and closets. Usually when there is a lot of demo, painting and dry wall work to be completed the wood floors are the last thing to be installed.
To add insult to injury,
Another example of their incompetence is regarding the step down into our living room. Instead of using a proper stair nose piece of matching wood, they used a cheap pine corner piece and painted it brown to try to match the wood. They didn't even install it correctly and it has already broken and chipped in several places. Additionally, the trim used on the base board isn’t even base trim. They cut corners and used window trim as base board trim. After all of this we are still finding areas where the floors don't even meet the wall and the subfloor underneath is exposed. Another example of their laziness shows at every doorway they passed when installing the wood floors. They did not under cut the doors during install, they just filled the gaps between the boards with white caulk to try and hide the mistake (pics available). There are also several areas that were included on the bid that we paid for, but did not receive wood floors. All the hallway closets were omitted from the installation even though we paid for the square footage and work to be done. This is the first of instances of possible theft we discovered during the remodel. Everywhere they could cut corners, they did. It’s amazing really, as we keep finding lazy, corner cutting mistakes everyday.
We also had
While all that is upsetting and frustrating, the real scary part was yet to be discovered. The most dangerous part of the remodel was the removal of two walls and the install of a support beam across the new area. Before any work started we asked
And the hits keep coming, we paid for a new front door and frame to be installed, but when we came home from work one day, the door was installed without the new frame (another case of possible theft, as we have no idea what happened to the frame we purchased). Our house had its original frame door from 1968 and the
These are just some of the major issues we have had to deal with. There are several other issues we have involving poor quality painting/workmanship techniques on the walls and ceilings and a so-called “custom media cabinet”. We expected a professional remodeling job and received less than amateur, if not complete incompetence.
During this whole process we asked
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