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F
"We scheduled an appointment. I then paid someone to wait for 5 hours (they gave a 4 hour time window). They never showed up and they will not return my calls. I" have called 4 times since. I am totally dissatisfied with the unprofessional manner of this company.

-Lisa P.

F
"They missed the multiple appointments we set. I had taken off of work to be home for these appointments and have now wasted my time to not have the work I wanted" completed. They initially reached out to me right away after the purchase but since then I always had to reach out to them. They never called me when they missed the appointments or to reschedule I had to contact them.

-John F.

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Local Articles in Boston

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Garage Doors

A homeowner's guide to garage doors, including how garage door openers work, preserving safety, how to maintain them, who to call when they need repair, and options when buying a new door.

snowy house
Garage Doors, Roofing, Holiday Decorating, Gutter Cleaning, Pest Control/Exterminating, Lawn & Yard Work, Carpet Cleaning, Chimney Sweep, Fireplaces, Electrical, Handymen, Housecleaning, Animal & House Sitting, Cabinet Refacing/Restoration, Lighting, Wallpapering, Plumbing, Heating & A/C, Auto Service, Auto Tires, Allergy & Immunology

It's the time of year when the winter weather can take a toll. Follow this winter maintenance checklist to protect your home, your car and your health.

These faux wood carriage-style garage doors are molded from real wood boards to replicate the grain patterns and details. (Photo courtesy of Clopay)
Garage Doors

Find out what questions to ask and mistakes to avoid if you’re purchasing a new garage door, plus some ideas on how to ensure your door has as much style as you do.

Outdoor holiday lighting, LED holiday lighting
Electrical, Holiday Decorating, Garage Doors

When hanging holiday lights, the safest power source is the nearest outlet. If that’s not possible, look for an appropriate extension cord or a power stake.

holiday lights, outside holiday lights
Garage Doors, Holiday Decorating, Lighting, handyman

Learn how to safely and effectively put up holiday lights around your garage door by using the correct fasteners to hold the lights securely.

Angie's Answers

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Here is a tip sheet from Angie's List, previously published:

http://www.angieslist.com/articles/garage-door-experts-give-maintenance-tips.htm

If a tilt-up door, probably about $150-200.

If a roll-up door, assuming you have not put in cabinets or anything that prohibits sliding the shaft sideways about 2-3 feet out of the spring to change it, then about $200-250 should do it for a 2-car garage door. If he has to disassemble the brackets to remove the springs because the shaft cannot slide sideways enough to get the springs on/off, then probably another $50-100.

If you have an automatic garage door opener, usually they will charge you $50 or less for tension adjustment, lube, and motor cleaning if scheduled on the same visit, about half a normal call cost.

One thing to consider - assuming you have 2 springs and an opener, unless the other spring is quite new, you should replace it at the same time, first because it will probably break fairly soon anyway and changing two is only about $50 more than changing one, and because the springs on both sides should be of equal stiffness - if not, then the door will be unevenly weight compensated and try to open cockeyed, increasing wear and risk of damaging the motor.

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Assuming you are talking rollup garage door - issues similar but not as many parts on a tilt-up door.

Many rollup doors in residential use go 30 years or more on original springs.

Generally, they do not need to be replaced till they break. A broken one should be pretty obvious - the door will open very hard because it is being pulled up more at one side than the other, if at all, and one spring will be wound tight while the other will be looser, and usually the break is a visibly obvious one - either a visible break in the main portion of the spring, or the free end that goes into the end plate is broken off. Compare the springs against each other to see they look the same.

Also, if you think a spring is broken but can't see anything wrong, maybe the set screws that hold the end plates tight onthe axle have vibrated loose, relaxing the tension on the spring.

As the door gets older you may need to have a garage door repairman adjust the spring tension tighter if the door starts opening hard or balking at opening, though that is more often a problem with dirty slider track and bearings from dust accumulation, which you can clean with WD40 and then lubricate the side support rollers with motor oil or household oilcan. On lubrication of the slider track there are differences of opinion - some say clean with a non-oily solvent like brake cleaner and leave it clean and ddry so dust does not stick to it, other say oil with a light household oil or WD40. I prefer the latter so the plastic slider does not get worn out sliding on the metal slider track or pole, though it definitely does accumulate an oily dust grunge. The cleaning and lubricating should be done at least yearly - every 3-6 months if you use the door multiple times a day, more often if you are in a real dusty area like the Dust Bowl, the desert, or close to the beach.

 

 

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I think he is trying to upsell you on something you don't need, or their company policy is neer fix, always replace - some companies are in that mode not, to prevent future call-backs when it does not work.

 

IF only needs screws, sounds like a good do it yourself job with self-tapping sheet metal screws. Or a Handyman could do for maybe $50-70 if that is all that is needed.

 

If the weatherstrip is damaged and in on the front edge of the garage door, one other possibility - replace with one like this, or screw a bottom compression type rubber weatherstrip on the bottom of the door - actually work a lot better than the face-mounted ones anyway, in my opinion. Look like this from M-D Building Products and Frost King among others. Can also be used nailed to frame to flap contacts door face as an edge and top weatherstrip - 

http://www.amazon.com/M-D-Building-Products-3749-Garage/dp/B000052036

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Maintanence is going to vary by how much you use the door.  If it is used multiple times a day as cars go in and out I recommend having it checked annually.  You want someone to lube all of the proper points and inspect the rollers for wear or damage.  You don't want a component of that door failing and falling on yourself or a child.  Sometimes tracks need to be adjusted or realigned for various reasons.  Also, the springs can weaken and break causing the door to fall.  Have those checked as well.

Todd Shell
Todd's Home Services
www.thomeservices.com

Garage Door Installation And Repair reviews in Boston

F

Rating
I paid for a coupon for work to be done. I never heard from the provider. Will I be charged? I've already solved the problem I called them about.
- Gordon S.
A

Rating
They did a great job. They were punctual, neat, took away the old door and were very nice. I love the door it is so quiet I can hardly hear it open and shut. The product was of good quality, overall I am very happy with their service and would use them again.
- Roberta A.
A

Rating
Service was delivered on-time and in a highly professional, friendly and informative manner. The cost was a little high, or so it seemed to me, but I have little to base it on given that my knowledge of garage door services is limited. In any case,
Boston Garage Door Repair Companies Provider Name Locked
solved my problem expertly and with very minimal fuss.
- Donald M.
A

Rating
PJ &
Boston Garage Door Repair Companies Provider Name Locked
called before arrival as promised and showed up 20 minutes later. My garage door had been very jumpy recently and in general was in desperate need of maintaince thanks to a downstairs neighbor that uses it like a front door (garage doors are for CARS not PEOPLE). I've never needed maintenance on a garage door before so wasn't sure what to expect but PJ quickly deduced it was in need of lubrication, alignment, the sensors were off and the button on the wall was broken. in maybe ~30 minutes i came back downstairs and the door literally was operating like brand new!! it ran SILENTLY which was amazing considering how painful it sounded every time it opened/closed before. And it no longer jumps back open every time i try to close it.
Well worth the cost!
Also i can tell PJ is very thorough because when i did come back down and he was demonstrating it was fixed, the sensors got a little fubar again and he spent another 5-10 minutes readjusting to ensure things were just right. He even said 'i don't want to leave it if it's not perfect' or something along those lines.
Paid with a credit card that was swiped from his iphone right at point of transaction and i was all set. very easy to do business with and would highly reccomend his service!

- Marc M.
A

Rating
Our garage door has been squealing and shaking every time we open and close it, to the point that we have been worrying about its safety. We purchased a tune-up coupon from
Boston Garage Door Repair Companies Provider Name Locked
Doors for $79 and set up the appointment by phone.
Boston Garage Door Repair Companies Provider Name Locked
arrived right on time, quickly assessed our problem, and fixed it completely. He replaced our old rollers and adjusted the track, lubed everything, and even changed the burned out bulbs that we haven't gotten around to dealing with for the past year or so. He also showed us how to properly maintain our garage door and explained some features with the keypad that we'd never been aware of before. He generally went out of his way to be helpful and leave us happy. I would highly recommend his services.
- Megan J.
A

Rating
They came on time. Spent a good deal of time on the project. Provided an estimate of further work but did not make a hard sell.
- Nan S.
A

Rating
The person estimating cost of installation and components to be provided, and work to be performed was very professional, knowledgeable, personable and punctual. The contract was complete and clear as to what was expected during the installation. The installer was also very professional, on-time, and complete in his performance. The complete process, from estimate to completion, was a very good experience.
- GEORGE B.
A

Rating
I called at 9:15 am and the technician was at my door at 2 pm the same day. He was efficient and helpful in explaining everything I asked about. I haven't seen efficiency like this in years and would certainly recommend
Boston Garage Door Repair Companies Provider Name Locked
without reservation.
- elizabeth R.

Garage Door Repair Companies in Boston

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

The Handyman Way

PO Box 386
Hopkinton

The Handymen Can

665 Mammoth Road
Lowell

The House Doctors

349 Marlborough St
Boston

The Renovation Specialists

7 Williams St
North Easton

TMC SERVICES INC

19 Forge Pkwy
Franklin

Tom Mandrafino

49 Janebar Cir
Framingham

tony dehne painting

44 atkinson rd

Tool Time With Tim

7 Andrea ave

Top Notch Transitional Services

3 Boulevard St
Milton

Town & Country Rem.

88 King Philip Rd
Norton

TRAYNOR GLASS CO

43 GIGANTE DR

TROOPER SIDING, INC.

1 Juna Way
Franklin

Troymade

1 summerhill ave
Worcester

True Home Improvements

196 Fayerweather St
Cambridge

Vallerand Builders, Inc.

309 Concord Road
Billerica

Walpole Doors

11 Emily Lane
East Walpole

Wesley Osborne

426 Dowboro RD

Wilkins Remodeling

Mass. Ave
Arlington

WILLIAMS & SPADE CO

PO Box 216
Wayland

WILLIAMS COAL & OIL CO

39 ADAMS ST
Braintree

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