Boston Furniture Repair Specialists Boston, MA

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Furniture Repair Specialists in Boston, MA

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  1. 61 GERTRUDE ST Lynn, MA
    781 929 7750
    Service Area: Chelsea-saugus, Burlington-north Reading, Metro West, Lynn-beverly, & Concord-maynard

  2. 271 WESTERN AVE Lynn, MA
    781 599 3220

  3. 142 EAST ST East Weymouth, MA
    781 331 0285

  4. 38 TARBELL ST Pepperell, MA
    978 433 0777

  5. 77 WESTECH DR Tyngsboro, MA
    978 266 9600

  6. 77 W TEX DR Andover, MA
    978 470 0404

  7. 22 WENZELL RD Ashland, MA
    508 881 4433

  8. 63 HANCOCK ST Everett, MA
    617 389 1864

  9. 10 Prospect Street Merrimac, MA
    978 697 2863
    Service Area: Essex County, Middlesex County, Rockingham County, Newburyport, Newbury, Boxford, Andover,west Newbury, North Andover, Manchester, Rockport, Wenham, Hamilton, Beverly, Hampton, North Hampton, Ipswich.

  10. 15 MCGRATH RD Pelham, NH
    603 635 2898

  1. 62 BENCLIFFE CIR Auburndale, MA
    617 641 2951

  2. 74 MARSHALL ST Nashua, NH
    603 595 2883

  3. 89 DAMRELL ST Boston, MA
    617 269 3344

  4. 151 DEPOT ST Westford, MA
    617 797 0799
    Service Area: Entire Area Except Cohasset-plymouth, Attleboro-taunton & Portions Of Dorchester-braintree & Norwood

  5. 74 MARSHALL ST Nashua, NH
    603 598 3636

  6. 570 Massachusetts Ave Acton, MA
    661 249 4537

  7. 83 Concord Rd Acton, MA
    661 257 7776

  8. 4 BISHOP LN Rockland, MA
    781 878 5795

  9. 7 OLD COUNTY RD Amesbury, MA
    978 376 2647
    Service Area: Chelsea-saugus, Burlington-north Reading, Lynn-beverly, Chelmsford-haverhill, Boxford-gloucester

  10. 185 West Main St. Millbury, MA
    774 287 6277
    Service Area: Servicing Worcester County, Boston Metro West

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Furniture protection plan declines recliner repair

COMPLAINT: Charles Fallon, Reading, Mass.

"I purchased a five-year protection plan from Guardsman, a division of Valspar, Mass., for my La-Z-Boy furniture. I noticed a streak of white on the armrest and called them. They came out [to look at the furniture] and told me they couldn't do anything because it was general wear and tear that wasn't covered by the plan."

DESIRED RESOLUTION: "I would like to have the armrest repaired and a $270 rebate for the protection plan."

COMPANY RESPONSE: Pamela Spaude, Valspar paralegal

"Our documentation indicates the member reported a stain on the arm of the love seat and reported no known accident that caused the damage.

"A technician was dispatched to the member's residence and reported no stains, but said the leather was peeling off in several areas. Guardsman denied the claim because the damage isn't covered under the protection plan."

STATUS: Resolved

Editor's note: The member informed Angie's List that he received a reimbursement for the protection plan and considers the matter resolved.


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