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Chimney Sweeping reviews in Boston
to messages within a day or two, schedules appointments, and arrives at the appointed time.
I was even willing to wait at first, but then she explained that since our house is so tall (5 stories), it might take a lot longer to find someone who had a ladder that tall!?! I explained to her that in all the years we owned the house we've had our chimney cleaned every year and never once did somebody go onto the roof. She insisted that the ONLY way to clean a chimney was from the roof. When I explained to her that our usual chimney sweep always did it from the fireplace-upwards and provided a video of the chimney walls she changed her tune to: "Well, we don't do video."
I'm no chimney expert, but I know a soot and debris-free wall when I see one. And it seems to me she was either covering the company's backside because they have older technology or she legitimately didn't understand how it works. In any case this company is clearly busy enough not to worry about convenience of their customers. Good for them. I cancelled immediately and went back to our usual chimney sweep.”
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