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Boston Tire Shops Reviews
I made an APPOINTMENT and came in for a minor tire repair that should take 30 min. IT TOOK 1 HR 40 MIN because -
A) They let it sit for 1 hr before touching it (I know since I waited).
B) When complete, it took me noticing that the car was back in the lot and then going over to ask them if the work was done - as opposed to approaching me.
Since I made an appointment - and was very flexible - they could have just told me when to bring in the car in the 1st place. I also noted while waiting that they had at least one visibly angry customer related to this type of issue and quoted long times to anyone who came in.
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