Boston Appliance Sales Companies

in Boston, MA

Appliance Sales Reviews in Boston

A

Rating
The whole experience was much better than expected. I got Ace Appliance's information from the Fisher & Paykel website as one of a handful of local authorized F&P repair providers. The first one I called could not come out for about a week. I called Ace and
called me back within 30 minutes and could be there that day.
was on time, professional and curtious. He knew the machine well, analyzed it and quickly diagnosed the problem. He estimated that the cost for parts would be pretty high and that I should probably consider replacing it entirely. I decided to repair it and
promptly ordered the parts, called me as soon as they were in and even offered to come on a Saturday. He completed the repair in less time than originally thought and at a lower cost than originally estimated.
- Don M.
A

Rating
and
are true professionals with the highest integrity. They work was thorough, complete and at the highest technical level. They first rate technicians and individuals.
- Gordon U.

Boston Appliance Sales Articles

Appliance Sales reviews in Boston

C

Rating
Boston Discount Appliances Provider Name Locked
has a beautiful show room and a great selection. I've heard really good things about the store, but, unfortunately, my salesperson really turned me off the experience. Once my sale went through, he was very difficult to reach regarding product and delivery questions. I had to leave several messages over three days before hearing back from him, though he had told me that he would email me that first day with the requested details. However, everyone else I spoke to (other sales people, customer service) was pleasant to deal with.
- Ellen R.
B

Rating
The service inside the shop was good - not too long of a wait. They are well organized. The salesman was able to answer all of my questions. He did try to talk me out of the smaller 'fridge for some reason, although it cost almost as much as the larger one (I bought one of each).

The delivery was a problem, however. The first time, they didn't arrive during the window they scheduled - they were hours late, although they did phone in the morning to let me know. Since they only deliver M-F, this was quite inconvenient as I had to take a day off work. They only deilvered one of my items, however, and hadn't told me this in advance. If I'd known, I would have delated delivery of both so I would only have to take one day off.

The second refridgerator was delivered about a month later (!), without much of an explanation.

They took away the old machines.
- Elizabeth C.
F

Rating
After explaining at length to the salesperson that my apartment was on the fifth floor and being assured it was no problem and no extra fees applied, the delivery people showed up, were surly, and then announced they would not install the machine I had ordered and would not carry it up the stairs without extra charge. I called
Boston Discount Appliances Provider Name Locked
, the owner, got him on the phone and explained what had been told me. He said the salesperson should never have offered me the free delivery and refused to honor it. (Note that I had bought an entire suite of appliances from
Boston Discount Appliances Provider Name Locked
two years before, a fact he acknowledged in refusing to back what his salesperson said.)
Boston Discount Appliances Provider Name Locked
hung up on me twice during our conversations and had his delivery people leave the premises without telling me he was giving up.
Boston Discount Appliances Provider Name Locked
and his people were both rude and unprofessional. BTW, they told me they could NOT install the machine in question -- that it was not possible. Within a week, AAA Appliance in JP installed the machine, did it promptly and politely, and at a cheaper price. Avoid
Boston Discount Appliances Provider Name Locked
at all costs.
- SCOTT P.
A

Rating
Excellent response by
Boston Discount Appliances Provider Name Locked
. I spoke with "
Boston Discount Appliances Provider Name Locked
" I was requesting a quote to have a dishwasher installed, and although we did not purchase it there, he responded promptly to my call and was extremely helpful in what the procedure would be, and gave me a quote whereas, some others I called either did not call back or would not give me an approximate cost. I will definitely consider purchase in future, because the service is extremely important. Thank you, "
Boston Discount Appliances Provider Name Locked
"
- THERESA G.
A

Rating
The sales representatives were friendly and honest (I worked mostly with
Boston Discount Appliances Provider Name Locked
), checking on any questions I asked that they didn't know the answers to. I did not feel rushed through the decision process. The selection of washers and dryers was adequate. Delivery was well-done, though having to take the whole day off work because they could not specify a delivery time was inconvenient.
- Sara M.
C

Rating
The salesman was excellent and knowledgeable, and it was delivered during the first minute of the delivery window. We had a problem with hooking up the dryer and called about the problem, which was not fixed with the usual trouble shooting tips in the manual. The service tech was unavailable due to a medical emergency, so we waited a few days. Finally he had a
Boston Discount Appliances Provider Name Locked
to call us, and said he was too busy to come out, but gave us a few more ideas of what to try. When none of those things worked, he figured that there was a defective part, and ordered it, still not having come to look at the dryer, but gave us one last thing to try. This last tip ended up working, but caused a fire. We called and left a message saying that the dryer worked, but asked for the tech to come inspect due to the fire. After a week of leaving messages, we started using the dryer. After many weeks, we got a call asking if we needed the part. We said no, but would like the tech to call us. He has not.
- KARIN O.
F

Rating
Absolutely the worst experience we have ever had with an appliance sales company. We needed to replace a coin-op dryer for one of our apartment buildings.
Boston Discount Appliances Provider Name Locked
was convenient, and we thought, reliable. It took them over a week to deliver the new
Boston Discount Appliances Provider Name Locked
brand
Boston Discount Appliances Provider Name Locked
machine. We paid a plumber to uninstall the old one and install the new
Boston Discount Appliances Provider Name Locked
dryer. The same day it was installed, tenants called to tell us that it did not work and that they had lost money on it! We went over to check it out and sure enough, when we slid the
Boston Discount Appliances Provider Name Locked
into the machine, it refused to operate. We called
Boston Discount Appliances Provider Name Locked
, and after multiple phone calls they finally agreed to come out and look at it. The service guy made a minor adjustment, left the premises and we received more tenant calls telling us that it did not work. After many more calls we were bounced from one number to another, and probably spoke with a
Boston Discount Appliances Provider Name Locked
rep in every US city. We finally told them to pick up the machine. Still no refund!
- STAN B.
C

Rating
Salesperson was helpful at the time of the order but didn't communicate well with delivery staff. The delivery man came with an attitude as well as a truck too small to take away the old washer and dryer. He was unabashedly annoyed when he saw he had 3 flights of stairs to climb. In the end it didn't matter, because they couldn't do the removal. To help clarify my unique situation, I brought pictures to the store with me to show the location. I thought we were on the same page. At that point I was unabashedly annoyed and instead of rescheduling had them return everything. The customer support staff was great. They refunded everything with no questions asked. And I'm still waiting for a washer & dryer as the options for
Boston Discount Appliances Provider Name Locked
or
Boston Discount Appliances Provider Name Locked
appliances in this town are extremely limited.
- LISA G.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Discount Appliances in Boston, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & B APPLIANCE REPAIR CO

197 CANDY LN
Brockton, MA

A & D APPLIANCE CTR

501 MAIN ST
Medfield, MA

A & M Appliances Inc

44 Main St
North Andover, MA

A 1 Maintenance Master

1949 Lakeview Ave
Dracut, MA

A A Appliance Repair Svc

859 Washington St
South Easton, MA

A D APPLIANCE SVC

20 TREASURE ISLAND RD
Plainville, MA

A RELIABLE MAYTAG HOME APPLIANCE Co

17 GREENWOOD ST
Worcester, MA

A T APPLIANCE REPAIR

21 MAYWOOD AVE
Taunton, MA

A T APPLIANCE REPAIR

MAIN ST
Franklin, MA

A-OK APPLIANCE SVC

10 MAYFLOWER DR
Merrimack, NH

AAA Appliances

769 Centre St
Jamaica Plain, MA

AAA APPLIANCES

386 COLUMBIA RD
Hanover, MA

AAA PUMP SVC

111 ZACHARY RD
Manchester, NH

ABBOTT REFRIGERATION & AC CO

209 MIDDLESEX AVE
Medford, MA

Abington Appliance

114 Randolph St
Abington, MA

Above All Water Filtration

76 Justice Hill RD
Sterling, MA

ABW APPLIANCE BY WHITING

1151 WASHINGTON ST
East Bridgewater, MA

ACCURATE APPLIANCE REPAIR

18 LAKE ST
Brighton, MA

ACE APPLIANCES REPAIR

53 DEAN ST
Norwood, MA

ACR APPLIANCE REPAIR

178 NORTH AVE
Abington, MA
Boston Zip Codes

Join Angie's List to get the best local reviews in Boston.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Kitchen Appliance
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money