Baltimore  Plumbers

in Baltimore , MD

Plumbing Reviews in Baltimore

A

Rating
I have used Mr.
's services since we bought this house in 1972. The house was built in 1936, and the plumbing had not been modernized. Over the years, Mr.
and the men he has trained have had some challenges. On this latest call, his assistant repaired three toilets that were running constantly after Baltimore City had shut off my water supply to replace my water meter, without letting me know what they were doing or had done. Love the consideration of City subcontractors.
The laundry tub was old and leaked. Mr.
's assistant had to buy the replacement, which he did speedily.
The cold water line was beyond the assistant's ability, but instead of trying to solve the problem (as another plumber had tried to do several years earlier, pulling down ceiling tile and creating a mess before installing too much pipe), he called Mr.
, who came the next day and rerouted the cold water line. I once again appreciated his knowledge of and experience with older houses. While the price was high, I will continue to call on his service.
One complaint I have is the difficulty in reaching him. Both phone lines go to an answering machine, and the response sometimes takes a while, so for emergencies I have had to call another plumber.
- VIRGINIA P.
B

Rating
It was great. The service was punctual and professional. The plumber also gave helpful hints on how to fix our drains organically going foward which was very helpful. The drains that were unclogged were done very efficiently. I would highly recomment
to others.
- MICHAEL W.

Baltimore Plumbing Articles

Plumbing reviews in Baltimore

A

Rating
They were able to fit me in within 24 hours of my call, fixed the damaged pipe and gave an estimate on replacing a leaky hose bib in less than an hour. The plumber was
Baltimore  Plumbers Provider Name Locked
and he was very professional, efficient, knowledgeable, and friendly. I will absolutely use this company again. Well done Angie's List!
- Margaret H.
D

Rating
The service man was very friendly and had a lot of digital gadgets to diagnose problems.
He found that our freon was low, and charged us $125 per pound to replace it. At the time I did not question my charge although I needed 4 pounds so it was pretty pricey. He did not find the source of the leak (it would be another couple hundred to run that test).
The following week I needed a AC repair on another unit in a rental property that I own and called out a different company, who charged me just $50 per pound AND he found/fixed my leak for free.
Later I posted a review on YELP explaining my dissatisfaction with being charged 2.5 times what another company did for the same exact product (freon). The customer relations guy called me up to ask me if they could get me to change my review on yelp if they came and did more services for free. Tried to explain that they have higher prices because they are a large company. I'm not buying that excuse and did not accept their offer, the bad YELP review stands. It's a long time later and I'm still annoyed when I see their ads on TV, which is why I'm writing this review now.
Would absolutely NEVER recommend a company with this policy of price gouging.

- Kira R.
C

Rating
My Old water heater went up. (water was spewing from the top) Placed a call for emergency service.
Obviously did not have time to shop around as I didn't have any water in the house. So "
Baltimore  Plumbers Provider Name Locked
" Really screwed me over for $3500.00
He tried to tell me it was so much because the dimensions of the closet were so small!
Tried to make me feel better by telling me he took A beating on this Job because it took him 8 hours to install.
- Nicholas F.
F

Rating
Punctuality:
When I made this appointment, they insisted on 9 AM and in order to do this time I had to rearrange my schedule. At 9:15 I called the company to find out what was going on and they advised they had a customer emergency and would be here by 10. I totally understood. At 10:15 they still hadn't shown up so I called again and they told me they'd be here in 15-20 minutes. In the end, they showed up around 10:30, an hour and half late. I am understanding about the client emergency, but I am not understanding about their lack of proactive communication. They should have called me and I should not have had to call twice for updates.
Grade: F
Professionalism:
The 2 plumbers came, surveyed the job, making sure to repeatedly plug their "quality." After surveying the job, I asked them to prepare a written proposal, and they told me they do not give written proposals and if I insisted on one it would be $125, which they would deduct from the contract if I hired them. I have had a lot of contractors in my home, and bid many jobs, and I have never had anyone give me the professionalism quality speech and then ask for a deposit, but not offer a contract? They said they would write up a contract the day of the job. I do not believe it is legal in the state of Maryland to take a deposit on a job without a written contract. And who in the world would hire a contractor without a contract delineating responsibilities, the scope of the job, limitations, and warranty??? Of note, every other contractor who bid this job not only provided a contract up front, but wouldn't think of doing it any other way.
Grade: F
Price:
Of 3 other bids I received from other Angie's list 2013 super service providers, they were than 25% higher than the next highest bid. I'm certainly not going to pay a high premium without a written contract. Overall, the bid was not competitive.
Grade: D
Quality:
Since I did not have any work completed, I cannot comment on their quality. Based on experience I have found that quality and professionalism go hand in hand. When I asked the plumbers if they warranty their work, they were unsure if they do & if they do for how long. Crazy!
Grade: N/A
Overall:
I cannot understand how this company has so many positive reviews. Do people really hire contractors without getting a proposal for a job that requires permits, inspection, and a minimum investment of $1500? Again it was ok that they didn't show up on time. It was not ok that I had to do the calling to find out where they were. If you are looking for a contractor on a job that isn't basic such as a toilet install, hire another company as you don't know what you're going to get at
Baltimore  Plumbers Provider Name Locked
Oak.
Grade: F

- Benjamin W.
F

Rating
The guy never showed up!! I told them I lived an hour away and I sat all day in an empty condo. I kept calling the office and they kept saying oh the contractor will be there by 1:00 PM. Finally they called me AT 1:00 THE VERY END OF MY WINDOW to say the contractor was running two hours late. My job was not considered that important I wasted a whole day. I will never call them for anything again.
- orit Z.
F

Rating
Hearing nothing more I requested the return of my $600 deposit in an email dated May 29, and again requested the refund by email dated June 16. That same day the owner emailed me with the message "the check will be mailed out TODAY". As of June 26, 2014 no check came to me. I then began to seek assistance from Angies List to express my complaint. The owner of the firm was copied on my email to Angies List. I tried several more times by both phone and email to reach him. No success. As of today's date,
Baltimore  Plumbers Provider Name Locked
9, 2014, there has been no response from the owner and I have not received the $600 refund that the owner promised to give me.
- Patricia L.
A

Rating
Called and scheduled appointment. Company called later to say he could come sooner than scheduled which was okay with me. Very professional, completed job within an hour and also offered other helpful plumbing tips before he left. Definitely would hire again.
- MARK R.
A

Rating
It went very well. I purchased the Big Deal on 6/30 and got a response to schedule appointment that same day. Appointment was scheduled for 7/7/2014 and received a call that morning confirming the time and schedule for the plumber. Plumber came as scheduled in a company van, introduced himself and provided a business card for the company. He examined the job and had all the parts in the truck and was able to immediately start the job. Despite some challenges in busting through concrete/rocks on a 1945 home, the job was completed in a timely manner. The faucet was sealed inside and outside like new and the job site was cleaned up with no debris left behind. I have no reservations in using this company again especially based on their responsiveness, neatness, and efficiency of completing this job.
- Patricia R.
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All Plumbers in Baltimore , MD

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 A Plumbing

Odenton, MD

1st Choice Plumbing Inc.

3502 Taney Rd
Baltimore, MD

1~866~PLUMBER

406 Tollgate Road
Bel Air, Md

20000 Leaks Under the Basement

7725 Suitt Dr.
Pasadena, MD

24/7 Express Repair Network & Hotline

2505 Lord Baltimore Dr.
Windsor Mill, MD

3 Phase Plumbing

2137 Edgeware St
Silver Spring, MD

3-D PLUMBING & HEATING INC

P.O. Box 1462
Bowie, MD

A & F Construction Services

3 Clear Skys
Baltimore, MD

A B Chelini - Heating, Air Conditioning & Plumbing

5110 Roanoke Place
College Park, MD

A J Deluca Contractors Inc

1932-B Liberty Rd
Sykesville, MD

A J GENERAL CONSTRUCTION COMPANY INC

11713King Top Dr
Kingsville, MD

A R CROWELL PLUMBING

906 Montgomery Street
Laurel, MD

A Stegmeier

4103 Roanoke Rd
Hyattsville, MD

A&A Construction and Utilities, Inc

P.O Box 47546
Gwynn Oak, MD

A&A Refinishing Services

956 Cedar Grove Ave.
Edgewater, MD

A&B Luck Plumbing and Heating

10001 Lewis Dr
Damascus, MD

A&J Plumbing Solutions LLC

306 Oakwood rd
Edgewater, MD

A-1 Plumbing of Baltimore

714 Redwood Dr
Westminster, MD

A.J. Michaels Co

4512 York Rd
Baltimore, MD

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