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I have a very hard time with colors and
I will be shopping for furniture using her drawings as guidance. I would have used her for more services but I have a tight budget. Interior design work is expensive!
I've worked with Sandy many times before--on a kitchen remodel in our previous home, two bathroom remodels, and the decoration of a living room, dining room, and bedroom. She is a real pro--one of the most warm and helpful decorators in Baltimore.
I had to call twice to find out where my swatches were. Neither time did anyone know who I was, despite having given them all that information. In retrospect, I should have stopped there and found someone else.
But I made an order and when I did, I was required to pay for all of the fabric, the work, the installation and the taxes upfront. I have had custom-made window coverings, bedding, and pillows made many times in the past 20 years and have only a down payment has been requested.
Two months went by before I could get a seamstress out to do the needed measurements. Note that I had already paid for 9 yards of fabric before any actual measurements were taken. As it turned out, they had ordered 3 full yards too many, at $58.00 per yard.
When I called and e-mailed to ask about this, I was told that I could bring the excess fabric into the store where they would check to see that there were, indeed, three yards left over. When I complained that it did not seem reasonable for me to have to come into the store for them to fix their mistake, I was told I could ship the material back to them...as if that would somehow be less inconvenient for me to accomplish. In any case, they would have to check the unused, unneeded fabric and call the seamstress who they claimed was the source of the error before issuing any refund.
This made me pretty upset. The actual work done on the window treatments was outsourced to an independent seamstress (
That is when I decided to simply forget all of this and write a review on Angie's List.
The experience was just terrible. In my opinion,
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