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"From start to finish, everything went smoothly. They kept me up to date and finished the service in a timely manner. I strongly recommend them. They understand the" customers needs and followed through with theirpromises. I feel you get a great value for their service.


"They are wonderful! We are happy with this company. I have been using them for about a year. They are very good and for a good price. They are more reasonable than" another providers I've used. I pay monthly and if anything goes wrong with my house, they take of it. They are very accommodating.

-Rosa E.

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Local Articles in Baltimore

7 components of a good home warranty

Home warranty companies are the number one most complained about category on Angie’s List. If you decide to purchase a warranty, look for the components of a good home warranty before signing the contract.


Home warranties

Year after year home warranty companies have topped the Angie's List most complained about category list, with nearly half of member reports in this category rating these companies unfavorably. The key behind this appears to be an expectations gap between the companies and their clients regarding what is covered and whether service calls on covered items are entirely free.

Attractive home
Warranty Companies - Home

Dear Angie: What are the differences between a home warranty on a new home and one for an existing home? – Kenneth E., Fort Mohave, Arizona

Verify your home warranty company before signing a service contract. (Photo courtesy of Darien Wilson)
Warranty Companies - Home

If you need home warranty advice, review these tips to understand how they work. Start with a reputable company and understand the contract.

Offering a home warranty when selling a house is a great way to garner interest in your property. (Photo by Summer Galyan)
Warranty Companies - Home

A home warranty is a good marketing tool for a home seller. Before you offer one to a potential homebuyer, make sure you do your research on the company.

A home warranty came in handy for this member when a water line burst. (Photo courtesy of Angie’s List member John D. of West Vancouver, British Columbia)
Warranty Companies - Home

Home warranties don't always come with the kind of robust protection and security homeowners expect. Here's a quick breakdown on the real costs, and real benefits, of purchasing a warranty for your home.

Angie's Answers


First, call your insurance company and tell them you do not want any proceeds paid to the contractor under your policy as you are not going with them.  This way they can not collect money on your behalf.  Insurance will typically have you sign a form for release of funds anyway but this is a good extra step to make sure your signature isn't forged.  Second, call the contractor and tell them you will not be needing their services afterall.  Did your husband pay a deposit?  If so it may be non-refundable.  Then follow up with a certified letter. 


An email as well doesn't hurt but some states don't yet recognize email as a form of communication for legally binding documentation.  This may have changed and I'm sure more states do recognize them as I haven't followed that topic elsewhere as much as I used to.  The contractor's office should be local.  A sure fire way to ensure they got the message is to deliver the letter to the office of the contractor and have someone at the office sign a duplicate stating it has been recieved and read.  There's no arguing whether they received it or not by doing that.


Hopefully you've learned your lesson about high pressure sales techniques and storm chasers looking for a quick buck.  Some people find out a much harder way.  While these guys may be legitimate you should always do your homework on a contractor before signing the contract.  Unless you have water running out of the house and the work has to be done on the spot it's not so much of an emergency that it can't wait until the next day.


Todd Shell

Todd's Home Services

San Antonio, TX

Consider going to library an reading Consumer Reports rating on home insurance companies in your area.  For affordabilty elect the highest deductable you can stomach.  This will lower your premioum, I went thru Costco, they and Sam's Club can be a valuable resource for home and car insurance. Shop on line with your needs to save money.  Unless you have major assets forget large policy. For your gutter and roofing needs see my blog.
Jim Casper 

Home Warranty reviews in Baltimore


I enrolled in SHW's (the provider) home warranty plan on April 2, 2014, paying the annual premium of $339 in full. On Tuesday, April 29, 2014, I called the provider to request service for a clogged toilet. I was promised by a customer services representative that I would be contacted by a technician within 24 - 48 hours. Hearing nothing, I placed follow-up calls to the provider's claim center on April 30th and May 1st. During each call, I was given assurances that my case was "in the process of being assigned to a qualified technician."
By May 2nd, my toilet was still clogged, and I had heard from neither the provider nor a technician. Because of the emergent nature of my problem, I called a plumber myself ... who came and resolved the problem. On May 4th, -- having still not heard a single word from the provider -- I contacted SHW to apprise them of my course of action. Later that day I received an email from them confirming their consent ... and assuring me that I would be reimbursed in up to 6 weeks for what I spent, minus my $30 deductible. Today is
Baltimore  Home Warranty Companies Provider Name Locked
2nd, and I have not received my reimbursement.
I went with this provider on the basis of their having been recommended by Angie's List. This is by FAR my worst ever consumer experience. I do not recommend
Baltimore  Home Warranty Companies Provider Name Locked
, under any circumstances. They are a rip-off!

- Vic F.

Drain line in basement was leaking. First, I was assigned a contractor that never called, so I called them and they said they never got an order from Colonial and not sure why they were assigned the job, whatever that meant...either way, he took on the job. The contractor was prompt and professional, but in the end, Colonial said the leaking pipe is due to "improper installation" since there were no hangers around the pipe and is not due to "normal wear and tear". Meanwhile, the pipe that is leaking is a cast iron drain line that has been there with no issues since the house was built in 1957...over 50 years! I'd say that's normal wear and tear. Sent an email...no response. Sending a letter today.
- Susan S.

The company was responsive in getting a repairman out to look at the
Baltimore  Home Warranty Companies Provider Name Locked
, but once it was determined that the
Baltimore  Home Warranty Companies Provider Name Locked
had to be replaced, that was the end of Mr.
Baltimore  Home Warranty Companies Provider Name Locked
Guy. The company refused to replace the
Baltimore  Home Warranty Companies Provider Name Locked
themselves and would only reimburse us $200, even though the cheapest
Baltimore  Home Warranty Companies Provider Name Locked
we could find was $250, and the installation was another $150. No one at the company could point out in the contract where they didn't have to replace an item that could not be fixed (the old one was so old the parts couldn't be ordered). One woman (
Baltimore  Home Warranty Companies Provider Name Locked
) threatened to only pay us $100 because she had been "overly generous" before. Then, after I submitted the receipt to the company, they "lost" it once, and then it took 2 months and daily phone calls for two weeks to get my reimbursement check. This is a terrible company and I would NEVER buy a home warranty from them. I am happy that it was part of the sale of the house, because if not, I would demand my money back.

I have had ahs since oct. 2003 and happy to have them find a contractor available quickly, which they have always done. The contractors abide by the deductible and have been competent so far. Currently we are trying to repair a refrigerator that is about 30 years old and there has been difficulty getting parts, but the technicians that have been sent have been prompt and professional and explained what was happening.

I wish they had more choices to pick from than the ones on their list, but I've had several repairs done & we just pay a $45 fee. They are a new company & are just showing up in radio & tv advertising.

Another reason I give them a low grade is because it is always annoying when a service provider clearly puts ten times the amount of customer service into selling the service (in this case many calls -- despite requests not to call -- asking me if I would renew the useless warranty) than they do into providing the service.
- Barbara E.

I cancelled the appointment. While en route to my home the driver called me to alert me of his impending arrival. It was then, and only then, that I was informed that if I did not sign the contract for a Home Warranty, I would be charged $40 for the inspection, but that fee is waived when I sign on the dotted line, and no, I wouldn't be allowed the option to weigh my decision after the inspection was made. I was at the time deciding on which of three companies to go with;
Baltimore  Home Warranty Companies Provider Name Locked
was the only one who required the inspection. I cancelled the appointment for 2 reasons. First, I was at work and though I had arranged for someone else to meet him at the house, that stand in would not be eligible to agree to the contract and I would be charged $40 for the inspection. This didn't seem right to me. When I scheduled the appointment the previous week I was prepared at that time to go ahead with the contract. It was
Baltimore  Home Warranty Companies Provider Name Locked
who would not enter into the agreement with first inspecting. It seems to me that if they require it they should absorb the cost should I decide not to go with them. In this case they lost the contract simply because they blackmail you into the contract once they perform their own requirement!?! When I had called to enter into the contract with them at the start, I was not told that I would be charged $40, only that they required an inspection first.
Also, the driver told me on the phone that
Baltimore  Home Warranty Companies Provider Name Locked
would prorate the purchase of the warranty because I already had a newly initiated service contract with them on a newly installed water heater. When I had told this to the sales representative, that I thought it a shame that I already had a contract on the water heater and would now have 2 warranties on a brand new water heater that they installed and through whom I had the warranty, they merely shrugged.
Better communication from the sales rep was sorely missing.
- Balage B.

All Home Warranty Companies in Baltimore

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

#1 EZ Movers

3101 Saint Philip St

A Life Time Window LLC

629 N. Woodward Dr.



American Home Shield

889 Ridge Lake Blvd

Concepts Response LLC

POBox 3







M & M Plumbing LLC

5731 Fieldcrest Drive
White Marsh

MaxAir Heating & Air Conditioning, Inc.

325 Roesler Rd
Glen Burnie

Pella Windows and Doors – KC Company Inc

12100 Baltimore Ave

R.Z. Construction LLC.

7 Easter Ct Ste E
Owings Mills

Surface Link Corp

4200 Lafayette Center Dr

The Village Carpenter

PO Box 285



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