Access to trusted reviews, the best Courier Service and exclusive discounts!
Real Member ReviewsMemberships allow Angie’s List to certify that all reviews are real reviews from real members—no fake, bogus, or anonymous reviews here!
DealsAngie’s List is a Community that you’ll use time after time. Research who to hire, learn tips and tricks, and consult with your neighbors
Instant Community AccessMembers can choose from tons of deals and discounts for projects they need to do, like 30% off exterior home painting!
Complaint ResolutionIf a project goes badly, Angie’s List has a complaint resolution team standing by to help you.
Delivering reviews in Baltimore
The packers didn't say a word the whole time. Overall, most boxes were packed professionally, but one example of a lapse was an upended a flowerpot with dirt packed in a box of containing wine racks, a breakfast tray, and a yoga mat. They also left a pile of dirt/debris in a separate room (no idea how the dirt got there) that became ground into the carpet, without pointing it out to us. They packed things that the owner said they couldn't move (cleaning liquids, etc), which I had assumed they would just set aside and tell us about. They left about a carload of random things unpacked. The packers did not pack any clothes into wardrobe boxes, they were left as is for the movers. There was basically zero communication with us at the packing step, which is not typical based on my prior experiences with full-service moves with other companies.
The movers showed up on time, but had no communication with the packers. The "reusable" wardrobe boxes that the owner said would be used for clothes turned out to be regular cardboard wardrobe boxes (the charge was listed at $10/box for these used wardrobe boxes). The sweaty movers put our clothes into these boxes, including one they referred to as a "trash" box which had a bunch of packing trash in the bottom because they ran out boxes with clothes still to go. So they just left those clothes for us to deal with. They also left a bunch of other random items behind (weedwacker, weights) that we had to move by car. Two pieces of furniture had nicks that required repair, one inexpensive coffeetable leg was broken off, and they did not hook up our washer and dryer.
Prior to the move, I talked to
the moving company would do anything about it and completed all this work by Sunday night.
After the move over the weekend, I told
One piece of a set of custom of glassware was missing after we unpacked all the boxes.
I spoke to
The entire experience was frustrating. We feel that we over paid for a full-service move and got less than full service. Most egregious was the lack of apology and responsibility from
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
All Courier Service in Baltimore , MD
New Orleans, LA
Ellicott City, MD
Glen Burnie, MD
Middle River, MD
Middle River, MD
Join Angie's List to get the best local reviews in Baltimore .
- Instant access to reviews for 700+ services
- Exclusive service discounts - up to 70 percent off!
- Top-notch support from our live call center