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C
"I'm not saying anything new when I mention that Comcasts prices continue to rise while their service seems to worsen. A few years ago they sent us a new" modem, as the one we had was so old its technology was outdated. Immediately, our house phone (land line) stopped working.
insisted that our line was working. I changed the batteries in the phone, installed a line filter, & eventually even bought a new phone, all to no avail. When I called & tried to discontinue the phone service, I was advised they couldn't do that. The only thing that solved the problem was that we moved.

-Joan S.

A
"Cables for months have been rising up above the ground and were being cut by lawn mowing. I called District manager
and he took charge." He had someone out there immediate. They fixed the problem once and for all and I am extremely happy with the promptness and urgency taken with my complaint. I am impressed with the company's response to my dismay.

-Richard Y.

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Local Articles in Baltimore

Cable and satellite TV

The variety of home entertainment options continues to increase as stations are added and TV technology advances. It's important to do your homework before choosing a television service provider.

Cutting cable costs by streaming TV and movies

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

Dealing with your cable provider can be a frustrating experiences. Being well-prepared before picking up the phone to complain could save you time and help you avoid too many hassles. (Photo by Jason Hargraves)
TV Service - Cable, TV Antenna, TV Repair

Battery thieves leave residents without TV in bad weather

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

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Consider your home's layout to decide if an existing space can be converted into a game room or if you'll need to add on.

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The digital TV transition Feb. 17 sets a precedent

Angie's Answers

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Hello, this is Kyle K from the Member Care Department.

It sounds like you'll need the services of a handyman.  After you've signed in to www.angieslist.com, try searching "Handymen" using the "Search the List" tab in the main green navigation bar.
 
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Cable Tv reviews in Baltimore

D

Rating
Tech who repaired cable line was punctual and proficient. However, after cable was set up, several charges (for things I had been assured I would not be charged for) showed up on subsequent bills. When I called to address these charges ($8 for modem rental when I had purchased my own, $8 for DVR box rental which I had been assured there was no charge for, and $30 for a miscellaneous service charge), they refunded the monthly fee for the modem since I had purchased my own but would not refund other charges. When I called to set up service originally and they offered me upgrade to DVR, I specifically asked several times if there were any fees beyond the $79/month quoted price and they said no--but turns out that was a lie.
- Andrea C.
B

Rating
Cable TV and internet service. love the internet speeds (100 mb/s) but hate the limited channel selection on
Baltimore  Cable Companies Provider Name Locked
. Installation service was punctual but they had to return to finish the job properly
- Satish S.
F

Rating
It was horrible, much like all my experiences with this company. First had to use the phone service techs. After 6 hours and 6 techs - each telling me to do the same things, I was in tears. I asked to talk to a supervisor and was told none were available. Tech was sent to the house a week later and replaced the box. Was a week without service and then had to argue with the company for an adjustment to the bill.
- Shelly M.
A

Rating
I love how he fixed the cables. It's organized and presentable. My basement is ready for the thanksgiving visit from my relatives. I will hire
Baltimore  Cable Companies Provider Name Locked
again anytime.
- Rovelyn A.
A

Rating
The offer: $273. for a TV Mounting with Concealment of Wires and Power Inside Your Wall,
Baltimore  Cable Companies Provider Name Locked
Included!

This was a less standard installation of a large flat screen tv over a fireplace adjacent to a brick wall. It required additional wiring and a mounting
Baltimore  Cable Companies Provider Name Locked
different from the one included in the deal. As a result it was significantly more expensive than anticipated and, since the Big Deal was a holiday gift to someone, made it awkward for both the purchaser and the recipient.
Baltimore  Cable Companies Provider Name Locked
also gave an estimate to complete the same work at our home. We appreciated his willingness to honor the Big Deal price, but again the final estimate was significantly higher.

Baltimore  Cable Companies Provider Name Locked
is conscientious and professional, obviously experienced with all the possible glitches in this type of installation. The finished project was professionally completed.
- linda G.
F

Rating
I was promised six months ago that I could revert to previous plan without
charges. After (and I'm not exaggerating) ten phone calls, mostly only
to computers, and being transferred to five different humans, I was told
there would be a charge, and my call was again dropped after an hour of
struggling.
I would definitely never choose
Baltimore  Cable Companies Provider Name Locked
again, but unfortunately there is very little choice in my area, and this is presumably how they can get away with outrageously high prices and excruciating customer service.
- Jack W.
A

Rating
The technician described the problem in detail, told us the cost to repair it and gave his opinion as to whether to repair the TV or purchase a new one. He recommended we buy a new TV, he explained the pros and cons of
Baltimore  Cable Companies Provider Name Locked
vs. plasma and he suggested several brands to consider. He was friendly, polite, well-informed and honest and his charge for the service seemed reasonable.
- Barry H.
F

Rating
Yesterday June 21, 2011, three months after the initial installation and after ten service technicians visited my home and failed to get me properly connected to phone and internet service I had a visit from the first technician that seemed to know what he was doing.

I had at least twenty phone conversations (with long holds), false information, false promises, incorrect installations, failure to connect a
Baltimore  Cable Companies Provider Name Locked
network to a pre-wired home and endless frustration. Eventually, I re-did all their abysmal efforts myself and got the system working.

Baltimore  Cable Companies Provider Name Locked
is the worst service company I have ever used for any purpose. If I could, I would prohibit them from offering service in Baltimore City. Unfortunately, I don't have a view of the southerns sky or I would have purchased the same services from Direct TV. I was stuck with
Baltimore  Cable Companies Provider Name Locked
. In the course of my three months of tribulations,
Baltimore  Cable Companies Provider Name Locked
installers (most of whom are subcontractors; not
Baltimore  Cable Companies Provider Name Locked
employees) made countless errors including leaving trash on the floor, failing to hook up phones properly (no dial tones at my
Baltimore  Cable Companies Provider Name Locked
), attaching cables to routers incorrectly, being untrained and unschooled in networking installations and Wi-Fi and the list goes on. It was an unmitigated disaster.

Finally, customer service agreed to hold up their effort at debt collection and notate my account with a "do not terminate service" notice until I had a
Baltimore  Cable Companies Provider Name Locked
to speak to a "real" supervisor. The supervisor never called and my service was terminated without notice. Only when I raised h*** was I able to make someone understand that
Baltimore  Cable Companies Provider Name Locked
had badly screwed me and finally, they sent a competent networking technician. (Extra charge for a new service called "Signature" service. Apparently
Baltimore  Cable Companies Provider Name Locked
has not previously employed technicians familiar with networking in Baltimore City until thirty days ago.)

He inspected my re-do of their system and told me I had done an excellent job and everything was working. He also claims to have insured that I got a $300 rebate on my next bill. Time will tell.What is most interesting about this experience is that I had only left the home for three months. Prior to my departure all
Baltimore  Cable Companies Provider Name Locked
services worked exactly as they should including Wi-Fi. Three months later
Baltimore  Cable Companies Provider Name Locked
was unable to restore the home to its original condition. Nothing had changed. The house was vacant for those three months.I would recommend to any prospective Baltimore City
Baltimore  Cable Companies Provider Name Locked
customer that they look at any possible alternative; even Verizon (which now has a high speed broadband option) which is also a rat's nest of bureaucracy and unfulfilled promises. I am told that FIOS is quite good. But Verizon won't install FIOS cabling in Baltimore City; presumably because the population is too poor to justify the investment.

I have given more than forty hours to supervising
Baltimore  Cable Companies Provider Name Locked
technicians who have failed to successfully do what should be a relatively straightforward installation.

There are no adequate words to express my disgust and frustration that they are able to scam customers this way.
- Leigh R.

Cable Companies in Baltimore

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

123 CABLE TELEVISION SVC

320 SAINT PAUL ST
Baltimore

Access Global Technologies, Inc.

10300 Appalachian Cir Apt 209

Ace Electric Service LLC

309 Wilmer Pl
Edgewater

Ak Electronics

452A Shadyhill In
Millersville

AK Security Solutions

29720 Quinkert St

BPS Electric

1950 Keysville Bruceville Rd
Keymar

Cable Baltimore

Baltimore

Cable Connexions LLC

2201 Eastern Blvd.
Baltimore

CBSaver

2711 Moores Valley Dr.
Baltimore

Comcast

826 William St
Baltimore

Comcast

Hunt Valley

Comcast

Baltimore

Comcast

Annapolis

Comcast Annapolis

914 Bay Ridge Road
Annapolis

Comcast Annapolis

214 Duke of Gloucester St
Annapolis

Comcast Baltimore

600 Water St
Baltimore

Comcast Baltimore

600 Water St
Baltimore

Comcast Baltimore

219 E Baltimore St
Baltimore

Comcast Baltimore

8031 Corporate Drive Baltimore, MD
Nottingham

Comcast Baltimore

5024 Campbell Boulevard, Baltimore, MD
Nottingham

Comcast Baltimore

5024 Campbell Boulevard, Baltimore, MD
Nottingham

Comcast Baltimore

2701 Port Convincing Dr
Baltimore

Comcast Baltimore

18-22 Market Pl
Baltimore

COMCAST CABLE

10946 GOLDEN WEST DR
Hunt Valley

Comcast Columbia

5950 Symphony Woods Rd # 602
Columbia

Comcast Elkridge

7195 Troy Hill Drive, Elkridge, MD
Elkridge

Comcast Elkridge

7195 Troy Hill Drive, Elkridge, MD
Elkridge

Comcast Elkridge

7195 Troy Hill Drive, Elkridge, MD
Elkridge

Comcast Gambrills

815 State Route 3 N
Gambrills

Comcast Gambrills

815 State Route 3 North
Gambrills

Comcast Hunt Valley

10946 Golden West Dr # 160
Hunt Valley

Comcast Millersville

8638 Veterans Hwy # 200
Millersville

Comcast Millersville

253 Najoles Road, Millersville, MD
Millersville

Comcast Millersville

253 Najoles Road, Millersville, MD
Millersville

COMCAST NETWORK SVC

5024 CAMPBELL BLVD
Nottingham

Comcast Nottingham

8110 Corporate Drive
Nottingham

Comcast Upperco

3001 Mount Carmel Rd
Upperco

Computer Helpers

PO Box 1298
Ellicott City

Custom Runs Tech & A/V

5004 Honeygo Center Dr
Perry Hall

Data Network Solutions, LLC

1009 Bay Ridge Ave #211
Annapolis

Digital Edge

100 Royal Oak Dr
Bel Air

DirecTV

23 N Eutaw St
Baltimore

Dish Network

746 Maryland 2
Baltimore

Dish Network Baltimore

6115 Falls Road
Baltimore

Dorn Electric

14394 Crossroads Ave.

DSL Baltimore

Baltimore

FENNELL CABLE

3700 Greenspring Ave Apt 319
Baltimore

Five Star Electric LLC

389 Logan Dr
Westminster

Full Volume

43 Pebble Drive
Phumphrey

Hawkins Electric Service, Inc

8667 Cherry Lane
Laurel

HELMS ELECTRIC INC

3315 DEER HILL RD
Street

Hi-Def Pros

Pikesville

IMPEL Services

1116 Prospect Mill Rd
Bel Air

Innovative Electric

313 Old Riverside Rd

ITT SOLUTIONS, INC

400 N CENTER DR
Westminster

J & G Electric Co Inc

PO Box 7874
Gaithersburg

Jes Electric

3114 Pyramid Circle

LiveWire Electric Inc

720 Pin Oak Road
Severna Park

Phone Service Baltimore

816 E Baltimore St

Qtech Multimedia LLC

602 McKinway
Severna Park

Quest Corporstion, llc.

2001 Windsor Avenue
Baltimore

Redwood Technology Solutions

2746 Beckon Drive
Edgewood

Ryan Electric

1029 Erwin Dr
Joppa

US1cable LLC

7371 Atlas Walk Way

VERIZON

651 CANYON DR

VERIZON

1 E PRATT ST
Baltimore

VERIZON

99 SHAWAN RD
Cockeysville

Verizon

323 N Charles St
Baltimore

VERIZON

320 SAINT PAUL PL
Baltimore

Verizon Fios Aberdeen

2606 Carsins Run Road
Aberdeen

Verizon Fios Arnold

1432-1498 Governor Ritchie Hwy
Arnold

Verizon Fios Baltimore

900 Fleet Street
Baltimore

Verizon Fios Baltimore

400 East Pratt Street
Baltimore

Verizon Fios Baltimore

400 St Paul Pl
Baltimore

Verizon Fios Baltimore

1109 Light Street
Baltimore

Verizon Fios Columbia

9861 Broken Land Parkway
Columbia

Verizon Fios Crofton

1767-2100 Lang Dr
Crofton

Verizon Fios Crownsville

1397 Generals Hwy
Crownsville

Verizon Fios Curtis Bay

4314 Curtis Ave
Curtis Bay

Verizon Fios Glen Burnie

215 Ritchie Lane
Glen Burnie

Verizon Wireless

Owings Mills

Verizon Wireless

825 Dulaney Valley Rd
Towson

VERIZON WIRELESS

305 STATE ST
Annapolis

We R Wireless Timonium

2159 York Rd.
Lutherville Timonium

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