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Baltimore Auto Repair Articles
Auto Repair reviews in Baltimore
The finished repair was flawless. It made my vehicle look showroom new again, at least on the outside.
Excellent work ”
In order to get to show up the first time--after an hour!). By the time I got to the dealership, the body shop was closed. No one knew what was going on with our car and no one seemed to know who was in charge or how to find any useful information. Eventually, someone surmised that our car was not ready. No one called during the day to tell me that the car would not be ready.
So then I had to get another shuttle back to the train station, take the train to our closest stop, and take a cab home from the train station. All told, the afternoon commute time was doubled and we had the added cost of cab fare ($30). Also, I had to go through the same routine the next day to get the car.
Additionally, my wife was treated poorly on the phone when calling to discuss this situation with both the manager and the general manager/vice president.
The solutions offered were useless.
I would never buy another car there or have any work done there again. For that matter, the first 30,000 miles of service for our car was covered with the purchase but we would prefer to go elsewhere and pay the costs ourselves rather than return to ”
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All Auto Repair in Baltimore , MD
Glen Burnie, MD
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