Baltimore  Appliance Repair Experts

in Baltimore , MD

Appliance Repair Reviews in Baltimore

A

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I called their office after hours and received a return call the next morning. I had an appointment within 2 days.
was early for the appointment and repaired the washer on the spot. No need for a return visit. Everything is working fine now.
Thank you.
- Richard W.
A

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It was a great experience.
went out of their way to fix the problem. Although it took a few days everything was done to perfection. Time delay was waiting for parts from the manufacturer.
What could have been a rather expensive venture, was not.
went out of their way to research when and where we purchased the dishwasher and and if the parts were under warranty. The dishwasher was only 2 years old. Fortunately, the parts were under warranty and the only thing I paid for was the labor.
Amazing, I have dealt with other repair companies and no one has ever gone that length in customer service.
The young gentleman that serviced our dishwasher was prompt, courteous and explained everything.
I will definitely use them again.
Also, no money exchanged hands until the job was totally completed.

- M Carolyn C.

Appliance Repair reviews in Baltimore

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The owner,
Baltimore  Appliance Repair Experts Provider Name Locked
, responded to my frantic call regarding a refrigerator & freezer that quit operating correctly, all the frozen food was completely thawed out. I thought I was going to need to replace it all together.
Baltimore  Appliance Repair Experts Provider Name Locked
answered my call, asked some clarifying question, which I thought was brilliant; he was trying to determine what parts may be needed to fix the unit and that he had them on the truck when he arrived to the job. He arrived as scheduled, went right to work, explained what the problem could be and what he would need to check to verify the specific issue. The end result was that the unit needed a new relay. The fix was quick, priced fairly, and he provided me several ideas how to maintain the frig. I would certainly call
Baltimore  Appliance Repair Experts Provider Name Locked
for all my appliance maintenance needs ... he was great.
- Stephen T.
A

Rating
After having a terrible time with another repair company, I was thrilled when I spoke to
Baltimore  Appliance Repair Experts Provider Name Locked
at
Baltimore  Appliance Repair Experts Provider Name Locked
. She was very helpful and was able to schedule me within a couple of hours of my call AND for the same day! I was advised i would get a call about 30 minutes beforehand, which was perfect since I needed to come home from work. She let me know that based on the schedule, someone would be out most likely earlier rather than later within the 2 hour timeframe. The call was exactly 30 minutes from arrival.
Baltimore  Appliance Repair Experts Provider Name Locked
was the technician and extremely polite, courteous and professional. He assured me the problem was a water pressure issue from the main line and not the refrigerator. My next step will be to contact a plumber.
I cannot say enough how pleased I was with the customer service and hopefully he's 100% right on the diagnosis.
- Linda W.
F

Rating
I spoke with a very nice lady named
Baltimore  Appliance Repair Experts Provider Name Locked
who I assumed was an office person for the company. After explaining the situation, she took all my information and said she would send it on to a "scheduler". I waited 2 days and no return phone call. I called again and spoke to Ed (I believe he is the owner). He said he wasn't even sure they were making anymore appointments b/c the were so busy but he found my information and promised he would call me back the same day (but he was
Baltimore  Appliance Repair Experts Provider Name Locked
the shop by himself). No call back. The following day I called again and Ed apologized for not returning my call and said send an email through the website mentioning a possible appointment for 8/7/14. He said someone would call that morning and let me when to expect them, probably between 9-12. I sent the email, received no confirmation. On 8/6, I called again to confirm that there was an actual appointment and spoke to another woman named
Baltimore  Appliance Repair Experts Provider Name Locked
. It was clear she was just an answering service. She said she would give someone a message.
On 8/7, I called again since no one responded and they open at 7 a.m. I left a message on the voicemail asking someone to PLEASE call me to confirm since I was not planning on taking the day off from work unless I knew I had a confirmed appointment. Crickets! I waited till 9:00 a.m. and when I still had not received a call, I joined Angies List, got the number to
Baltimore  Appliance Repair Experts Provider Name Locked
Appliance Repair and hopefully will have someone out to look at my refrigerator today or tomorrow. Once again, someone is going to call me back. I did call back
Baltimore  Appliance Repair Experts Provider Name Locked
and cancel the appointment that may have never been scheduled to begin with. I spoke briefly to a gentleman who did not give me his name (nor did I ask) who didn't seem terribly surprised.
Talk about horrendous customer service!
- Linda W.
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Despite sticker shock we agreed to the replacement of the compressor unit. Within a week, the unit was making loud noises.
Baltimore  Appliance Repair Experts Provider Name Locked
sent out a senior tech who arranged for a warranty replacement of the compressor.
- Ray H.
F

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Within a week the freon had leaked again. More than 50 calls we attempted, numerous busy signals, voice mail not working but finally spoke to owner who repeatedly promised to get back out. After more than a month, a tech finally came out, confirmed the second leak and recharged. This charge also failed.
- Ray H.
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Baltimore  Appliance Repair Experts Provider Name Locked
was terrific! One trip to quickly diagnose the issue another to replace the part. He even squeezed us in before a long weekend trip and desperate to do a load of laundry. He was able to charge a card and email a receipt directly from his iPad which is extremely convenient in the age of no cash. My wife and I will definitely be calling him for any appliance repair in the future.
- Francis A.
A

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He was great. Very friendly and professional.Adjusted doors on fridge and cleaned coils
, cleaned dishwasher. Checked washer and dryer and did one belt job which was a bit extra. All appliances are old so I felt good about doing this.
- jennifer H.
F

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We are having
Baltimore  Appliance Repair Experts Provider Name Locked
repair an appliance for us under warranty with Jenn-Air. We have had very poor communication from this company. They had our appliance for over a week with no communication. When I finally called, I found out they were waiting for a part on back order. I called Jenn-Air (one phone call) and the part was shipped to them that same day. A little effort on their part would have gone a long way to getting this warranty repair completed in a timely fashion. The part arrived today as scheduled. Apparently, the part will take over 24 hours to install and test. They also apparently do not work on the weekends, as delivery and reinstallation of our appliance has been pushed back from Friday to Monday.
- Daniel C.
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All Appliance Repair Experts in Baltimore , MD

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

"HAM" Buerger

1520 Campus Drive
Warminster, PA

24 HOUR APPLIANCE REPAIR

215 RITCHIE LN
Glen Burnie, MD

24/7 Express Repair Network & Hotline

2505 Lord Baltimore Dr.
Windsor Mill, MD

A B Chelini - Heating, Air Conditioning & Plumbing

5110 Roanoke Place
College Park, MD

A Stegmeier

4103 Roanoke Rd
Hyattsville, MD

A TEAM HEATING & AIR CONDITIONING

7816 HARFORD RD
Parkville, MD

A&E Factory Service LLC

1560 Cable Ranch Rd
San Antonio, TX

A-1 REPAIRS LLC

11006 VEIRS MILL RD
Silver Spring, MD

A-Z HEATING AC & REFRIGERATION INC

7810 Liberty Rd
Gwynn Oak, MD

Aabba Speedy Appliance Repair

5004 Honeygo Center Dr
Perry Hall, MD

Abbott Appliance

Bel Air, MD

ABC APPLIANCE SALES & SVC

6 MAYO RD
Edgewater, MD

Aberdeen Appliance Repair

34 West Bel Air Avenue
Aberdeen, MD

Aberdeen Outdoor Power Equipment, Inc.

1514 S Philadelphia Blvd
Aberdeen, MD

ABINGDON APPLIANCE SERVICE

16597 EDGAR WOODS RD
New Park, PA

ABLE APPLIANCE SVC

2618 FLEET ST
Baltimore, MD

AC & Appliance Repair

3525 Saint James Rd
Windsor Mill, MD

ACCURATE AIR, Inc.

1101 REVOLUTION ST.
Havre De Grace, MD

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