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Austin Septic Tank Maintenance Articles
Septic Tank Maintenance reviews in Austin
$95 service call (was not disclosed until work completed. Vendor could not explain what a "service charge" is and why it was being charged.)
$170 to cut foliage in order to get to tank
3 men 30 minutes
$800 to pump what he claims was 2500 gallons
competition is FAR LESS they claim they could not get up my drive with a large truck so had to bring 2 small ones. We had a 30 foot semi the week before. This claim was ridiculous.
$270 for moving the slush around (??)
5% (he could not explain this charge)
Our pump was broken and when the gentleman came to fix he told me that he had numerous complaints about this company from clients. When I checked what i was charged with the competition I had been grossly overcharged.
I complained to pop a lid, BBB, YELP and one of their suppliers. They sent me a refund of $235. Although that amount was not an equitable settlement I preferred not to argue any longer.
We scheduled to come out Monday morning, And he was there right around 9am. He and his assistant
When they finally came, the guy dug a little to expose the tops which were from 1993. One top was cracked, so he said they both needed to be replaced. He pumped the tanks and said someone would get back to me to replace the covers with the newer green ones.
I called their office and asked them to estimate cost and get out to replace the older tops. The woman who answered said that someone would call me back right away. No one ever called back. Guess they are more than busy just pumping which they are good about.
After waiting a couple of days for them to call, I looked up Ausitin Septic Supply Company, Inc. on Hwy. 620 and went there to get what was needed. They were very helpful.
I'm 70 yrs old, but decided to do it myself. Not a huge deal, but if a company advertises they 'repair septics', then they should be able to do it or at least call back and give advice on who might or where to go to get the parts to do it myself. don't bother waiting for this company to call. Just put on your big girl pants and "Do it!"
One of the worst moments in my experience with the Provider was trying to pay him as he was finishing. After laughing at my attempt to guess how much to pay him and refusing to tell me exactly how much he wanted; he then stated that a plumber charges $150 per hour, even though the bulk of hours he expended were due entirely to his own fault in not bringing the right tools to the job. There was no invoice or receipt provided for the $1300 check I gave him.
The provider left a horrible mess in my yard. First, he dumped raw sewage in my yard and threw hardened cement over the fence line. PVC cutting debris along with clumps of mud and sewage were strewn all over my driveway and sidewalks.
septic system - I didn't have any complaints with them at the time. Earlier this month the alarm light went off on my septic and
The tech performed some basic troubleshooting tests but had to call a 800 number for the manufacturer as he was unsure as to why my septic was having issues. The tech was unable to get a hold of anyone for quite some time and when he finally did get a hold of a live representative he made some changes which did not fix the issue. The tech left 6 hours later and my tanks started overflowing with septic liquid the next day.
Note that I asked the
My lesson here is that you get what you pay for - and when it comes to high end septic systems (like the Perc Rite) you should pick the best. I cancelled my contract with
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
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