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A
"Excellent work. Friendly service. Fair price. Kept his word on estimated price.

-Terry M.

A
"In spite or torrential rains in the morning, Bill still made it out within about 4 hours of making contact with him. He was able to fix a failed pump switch and" drain the black tank while he was there. Super nice guy to deal with. I was really looking for a smaller full-ervice provider and appreciated dealing directly with the owner who came out and take care of the job. I'd highly recommend Bill and definitely call him the next time that I need septic repair.

-Kenneth M.

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Local Articles in Austin

How To Maintain a Septic System

A contractor describes how to properly maintain your septic system and drain field. Here are five tips to help.

Septic systems

Septic systems are commonly used in rural areas and sometimes in areas not served by a municipal sewage system. Septic systems absorb household sewage and distribute the liquid waste into a designated leach field where natural processes can reclaim it. However, solid wastes and grease must be pumped out of the septic system periodically.

For top performance, you want the landscaping over your septic system to promote drainage and prevent erosion. Grass is ideal for this purpose. (Photo courtesy of Angie's List member Tracy F. of Dayton, Ohio)
Septic Tank

Living a little more lightly is not only good for our planet … it can help your septic tank to function better

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

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Angie's Answers

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In almost all areas, you have to get a permit from the county or city to rebuild a septic tank or leach field - permit cost typically $150-600, though can reach $2000 in some areas for a new installation. The reason is they will then come out and inspect the installation and review the test results from the civil engineer, from whom a design and soil percolation test and construction inspection report will be required before they issue an operating permit.

If you have a question on the process, the county or city most likely has a permit requirements info sheet on their website describing the process and requirements - googel your locale name combined with a search phrase like this - leach field test

The real reason a permit is required is to be sure an engineer designs the field, that the leach field is designed to match the existing soil conditions, and that it is built to the design so hopefully it will neither break through to the surface, contaminate the groundwater, nor contaminate nearby wells or waterways, thereby creating a public nuisance and health hazard.

The reason for the initial presale infiltration capacity test you had done is to provide some assurance to the buyer that the system is likely to work as needed, at least for the forseeable future, and is based on the number of bedrooms and sometimes number of bathrooms in the house as the basis for estimating the "load" the system is likely to see. There are different tests in different locales - some use a minimal criteria of 3 or 4 gpm flow for 20 minutes, other use the more common design guide of 150gpd (gallons per day) per bedroom in the house- some prorated for a 1 hour period, some far more strict by requiring a 24 hour test. 300 gallons in 45 minutes is an extremely stringent criteria - I would check with the buyilding department that this is right, because this adds up to a rate of 9600 gallon sper day - of about 64 bedrooms worth of capacity ! I am sure I have never ever seen that strict a criteria for a residential (as opposed to resort/ hotel/ commercial) septic system, so I would check that the tester did not somewhere add a zero to the volume to be pumped or something.

Also, returning water is not a viable basis for failing the test - the proper way to conduct a test is to pump the specified amount of water, and verify that the water level at the discharge pipe has returned to the original level by the end of the specified time - usually to the invert (bottom) of the pipe, but generally a conditional or "warning" approval will be given to one that does not raise the water table above the top of the 4" discharge pipe during the test time. You might discuss this with the civil engineer before going ahead with a new leach field construction - to me it sounds like the test may have been rigged to fail,, because in-service leach fields would not take 300 gallons of water without raising the water level to the top of the pipe for a period, even though they could take that flow for an extended period ot time.

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I would guess that the wrong term was used to describe your problem. What was probably meant was that the leach field was saturated. This is to say that the soil around your leach field is saturated with solids from the septic tank and you may have to have it replaced. If you do not have the tank pumped often enough this can happen as well as just aging of the system. Many people ignore the septic till there is a problem do to out of sight out of mind or the false belief they are saving money. If you have a large family you may have to have the tank pumped every 2 or three years. Some of the towns around here have passed laws to that effect to avoid such problems.

 

Don

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There should be no growth other than grass on your leach field - for brush, bushes or trees use the kill-all Roundup herbicide to kill off the entire plant. For roots intruding from outside the leach field, use a root killer like RootX once or twice a year - I would do two treatments a month apart initially if you have root problems. Unfortunately, just killing the roots is not going to solve the problem you currently have, because they decay extremely slowly or not at all in a leach field due to the saturated and greasy conditions - they are almost embalmed in the sludge. If you have a significant problem, you may have to kill them, then get them routed out. This can be a $500-1000 job depending on how your field is designed and how accessible the inlets of the field distribution pipes are.

Septic Tank Cleaning reviews in Austin

B

Rating
It went fine, after all the system is only 2 years old so there shouldnt be any issues. I changed companies because I didn't appreciate the unprofessional manner of the one that was tied to the install per contractor. American ....seems both more responsive, polite and professional in there service, but this is only the start. I will let you know if there are any issues going forward.
- Carol B.
A

Rating
Bill came out within 3 hours of being called on a Saturday morning, pumped out a septic container and fixed the failed sump pump. It was a service that we greatly appreciated being done so quickly. His total bill was less than what other providers wanted to charge just to come out and look at the situation. He showed up. fixed the issue and was cheerful and pleasant.
- greg B.
A

Rating
I spoke with the rep in the morning, and was told they would be out that same afternoon. The technician who did the work was knowledgeable and very courteous. I was impressed. He was unable to complete the job on the first day since the truck was full and had to be emptied, so he returned the following morning to finish. Price was exactly as quoted. Only minor issue was I had to call the office to have them email a receipt which I received within 10 minutes.
I would definitely use this company again!
- steve K.
A

Rating
He was really up front about all the costs involved, and he even replaced the sod in your yard so I can't even tell. He was up front on the amount of money it would cost.
- Jennifer K.
A

Rating
Austin Septic Tank Services Provider Name Locked
came out on short notice, and unclogged the septic pipe inlet. Quick and easy fix, but he really distinguished himself by:
1. taking care of us right away, and
2. educating us on what to do to prevent future problems, and suggestions to improve the drainage to keep the septic field drier, and
3. all the while with a great sense of humor. It's a dirty job but someone has to do it with a smile. :-)
- NICK T.
A

Rating
I called
Austin Septic Tank Services Provider Name Locked
in the morning when my septic alarm sounded. I suspected the pump.
Austin Septic Tank Services Provider Name Locked
and
Austin Septic Tank Services Provider Name Locked
came out that afternoon, replaced the bad pump cleaned things up and made sure it was all working correctly. They were courteous, professional and obviously took pride in their work. He honored his Angieslist discount without question. I recommend them for your septic needs.
- CHRIS D.
A

Rating
The owner called me before they scheduled the work and gave me a very detailed explanation of what the problem was, how they would go about the repair, and what kinds of problems they might encounter and how each of those problems would effect the cost. He was incredibly detailed and accurate. There were no surprises and the cost was exactly how much they told me it would be. I was impressed with their level of expertise and the level of detail they went into when describing what to expect.
I don't really have any way to compare pricing since I didn't get multiple bids, but based on internet searches, their price was low to average. Even if I found that it was high, I'd still go with these guys again. I have a lot of peace of mind now, and I don't always have that when a service is performed on my house.
- Stan V.
F

Rating
Years ago it was owned by
Austin Septic Tank Services Provider Name Locked
and then
Austin Septic Tank Services Provider Name Locked
and all went well --and then
Austin Septic Tank Services Provider Name Locked
took over and it has been awful ever since. We had just renewed our contract, more out of loyalty than trust in his abilities. When he didn't show up for 2 inspections in a row and we had to call and bug him each time, we decided to terminate. The contract said to send a certified letter and we sent a certified return receipt requested letter informing him of our decision to terminate, why, and a request for the amount of money left on our contract to be returned. What was returned was our letter unopened. We called and left messages which were also not returned. The BBB is now involved and their requests have also been ignored. Do not hire this company!
- John N.

Septic Tank Services in Austin

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Aerobic Services of South Texas

15188 FM 306
Canyon Lake

ALL AMERICAN WASTEWATER SOLUTIONS, LLC

9322 S. Highway 183
Austin

ALL SEASONS SEPTIC

15401 MARSHA ST
Austin

Allstate Plumbing

1914-A West Howard Ln
Austin

Aloha Septic

PO Box 92253
Austin

AusTex Development

3702 Hillbrook Dr.
Austin

AUSTIN SEPTIC SUPPLY CO

3932 RANCH ROAD 620 S
Austin

Bill Sanchez Plumbing

9111 Old Lampasas Trl
Austin

Black's Construction

P.O. Box 24
Martindale

CenTex Home Check

12111 Ranch Road 12, Suite 212B
Wimberley

DAVID B EDELMAN CO

1914 HOWARD LN
Austin

DOCTOR ROOTER SEWER & DRAIN CO

12321 WATERS PARK RD
Austin

ECO-SAFE Wastewater Technologies

15101 Debba Dr.
Austin

Falkin Services Unlimited

2727 Lyons Rd.
Austin

Fox Service Company

4300 S Congress Ave
Austin

Genesis 1 Engineering

6104 South First St.
Austin

HAMBY PLUMBING

16207 HILLSIDE DR.
Austin

Hill Country Wastewater Services, Inc

300 Sullivan Rdg
Dripping Springs

J & JK CONSTRUCTION & EXCAVTG

14700 THUNDERHEAD RD
Austin

L Nelson Remodeling

6800-132 Westgate Blvd
Austin

L&M Plumbing and Remodeling

2924 Cohoba Drive
Austin

LAKE TRAVIS SEPTIC SVC

1305 BUFFALO GAP RD
Austin

LIQUID ENVIRONMENTAL SOLUTIONS

5119 E 7TH ST
Austin

M D Septic Services LLC

21524 Long Hill Dr.
Leander

MIKE GEPNER CONSTRUCTION, Septic & Excavating

525 UNION CHAPEL RD
Cedar Creek

Minyard Sons Service

1004 Cedar Park Drive
Cedar Park

Pegasus General Contractors, Inc.

Post Office Box 29042
Austin

Plumbers Austin

106 E 6th St
Austin

Radiant Plumbing & Air Conditioning

2908 San Gabriel St
Austin

Rainbow Septic

2903 Terrain Ln
Austin

Rooter-Man of Austin TX

12131 Roxie Dr.
Austin

Roto-Rooter Plumbing & Drain Services

2800 Longhorn Blvd
Austin

RW Webb Plumbing

201 Grande St
Driftwood

SECRET SERVICE CO

13105 Briar Hollow Dr
Austin

SOS / Snowden Onsite Septic, Inc

10908 Ranch Rd 2222
Austin

SOUTHWEST SEPTIC SERVICES

PO BOX 685018
Austin

SPEC-ALL PRODUCTS

10608 HIGHWAY 290 W
Austin

Spillman Excavating

14310 Hwy 71 W
Austin

SUNSET CONSTRUCTION

16910 HAMILTON POOL RD
Austin

SUPERIOR SEPTIC CLEAN CAN

8 INDIAN MEADOWS DR
Round Rock

Tejas Designs and Septic Systems

4004 Vineland Drive
Austin

Texas Power Washing

602 Thrush Ave.
Austin

Texas Septic Services

10508 D K Ranch Rd
Austin

Texas Septic Services

10508 D-K Ranch Rd
Austin

The People's Plumber

P.O. Box 10814
Austin

The Plumbinator

Round Rock

The Texas Panel Shop

11900 Metric Blvd, Suite J, Box 140
Austin

TOMMY DYE

15840 Hamilton Pool Rd
Austin

Vega Septic & ENRIONMENTAL SVC

PO BOX 342742
Austin

Victory Plumbing

1175 County Road 108
Hutto

WARD'S SEPTIC TANK & BACKHOE

RR 3 Box 1256
Georgetown

Weldon Couch Plumbing Co

451 CR249
Florence

Westmoreland Plumbing

8600 Old Bee Caves Rd
Austin

Wwts

14926 Ranch Road 620 N
Austin

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