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D
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did OK up to a point. His subcontractors for electric and plumbing performed; but, the job was never finished. They mistakenly removed" four coping tiles from the
of the pool, that should have been retained.
took one of broken bullnosed tiles as a sample, and said he would return. Also, they did not install the cups for tying the safety ropes. After numerous phone calls, he quit answering when we called. He has never finished the job.

-Leonard V.

F
"I have not used this company for regular maintenance, so I do not know how they are in that respect. We needed to replace the stone coping around our pool. Got the" bid and oked it. Do not know they would be using a sub (H&H). The first H&H mason was a drunk and the work showed it. They replaced about half of the work after arguing about it. That looked ok, but the real surprise came later. After a year, the poor quality of the stone was such that it deteriorated so badly that we had to have it replaced again. The new company did a great job and used good stone. I would never use
& Spa for anything. They get pretty rude when thins don't go right.

-Larry P.

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Angie's Answers

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My order of preference - first choice a jacuzzi/hot tub repairman (from a jacuzzi/hot tub/sauna distributor), second choice a plumber (many do not work on hot tubs, jacuzzi's and sauna because they cnanot afford to stock parts). An electrician might be able to fix it if it is a connection problem, but such motors are seldom repaired if the problem is internal, just replaced - which would be a jacuzzi repairman/plumber type job.
?

You will have to find out what your model costs new - looks like they run from about $400 to 1700 depending on size. IF yours is at the lower end, might be just as cheap to replace it, with parts and labor. If not low end, then repair probably works. Typical pricing of components that might have gone out - switch $80, timer/control unit $130, heating element $100 (probably most likely to have failed) - so if only one of these went out, figuring $100-200 labor, probably cheaper to fix it. I would contact your dealer for a better idea.

BTW - here is a Saunatec instruction on maintenance on the heating element and rocks, failure to follow can shorten heating element life, if that is what went out (and probably the simplest to replace) - 

http://superiorsaunas.com/store/index.php?main_page=page&id=2

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I'm sorry to say there aren't many of us on here with adequate experience working on pools, myself included.  My suggestion would be to contact a few local companies specializing in pool renovation and have them give their recommendations and bids for the work, breaking down order of operations so you know what to expect at which stages.  Check Angie's List for referrals in your area and cross check those with the BBB for any unresolved complaints.

Todd Shell
Todd's Home Services

Pool Cleaning reviews in Austin

A

Rating
We had a inground pool that was approx. 18-years old with the original plaster surface in the pool. We wanted to completely resurface the pool with a mini-pebble epoxy surface. We got three different quotes and Paradise Pools responded with one of the lower bids. We choose them over the alternatives because they provided a more complete description of what was included, answered all my questions, and had great reputation as a local family business.
They had several different crews specialized for each phase of the work: draining and preparing, removing the old plaster surface, preparing the pool with drilled holes every 8-10 inches, applying the undercoating, and applying the final mini-pebble finish. We also had all of our boarder ceramic tiles replaced as well as brought the main drain up to current safety standards.
We were very happy with the finished product and any minor issues along the way were resolved. I also liked that they did a great job of cleaning up after themselves. The whole project was completed in about two weeks start to finish.
- Tom S.
A

Rating
We have one of those really *special and unique* kind of backyard layout which simply equates to a big PITA on all counts when it comes to having any home improvement done from a cost, logistics, slope and access perspective. We originally wanted to have a lap pool installed and took years to muddle over the decision until we recently decided to pursue it again. Long story short, after bringing in a few pool builders to bid, this year we finally CLOSED the chapter on any consideration for a pool in our backyard. So now what? Seeing that a hot tub may still be within our grasp - we started researching all options, online ratings, Costco deals whatnot - but again our 'unique' backyard issues prevented us from considering big box stores because of their curbside delivery policies, the warranty also were less than ideal and admittedly we needed an expert opinion from someone who can actually see our yard and give us ideas and
Austin Pool Cleaners Provider Name Locked
out potential gotchas in the whole process of setting things up. We contacted Premier Spa because we liked the Bullfrog spa jetpacks and have been impressed with the online information and reviews for the product. We also saw the Premier website and it had a wealth of information to digest and we were impressed with that as well. In this internet age, there is no excuse to skimp of details and frequently asked questions to be accessible online. The Angie's List reviews all checked out - so the only thing to do was make the call for someone to do a site visit and from the vibe we get see if we can move forward. It may have been
Austin Pool Cleaners Provider Name Locked
who I talked and explained our predicament to. He suggested that Bill (the owner) would be the guy he would send to look at our properly given our challenges. I guess it works out since whatever the owner commits to happens (no reneging saying ‘Well, yes, but after I talked to my manager, he said…’) We recently had a few contractors over to bid and have developed varying degrees of dread, annoyance (ticks/allergies) at their selling tactics and BS ...enough to make us not want to do any home improvement projects ever that required outside help. Bill came by and we were really very relieved by his easy going, no rushing ,no pressure style - very informative, and best of all, experienced with 'challenging' delivery logistics like ours. No talking down to us, or this high and mighty ‘I am the owner’ vibe, and he patiently answered all our questions. He also mentioned about the salt water system and that really got us excited. He was able to impart their commitment to customer satisfaction and support, innovation and getting the job done no matter the challenge. The price was also another consideration that made this project DOABLE in our book. It is not the cheapest mind you but after all the research you just know you get what you pay for. He just didn’t come across as nickel and diming us with every bits and pieces. With the information on this we went ahead took advantage of the special they had on the Salt System and bit the bullet. I did a wet test to make sure I was happy with the jetpacks and Bullfrog itself.
Austin Pool Cleaners Provider Name Locked
assisted us with the selection and demonstration on the features – he was also very professional, patient and thorough. Bill came back one more time to make sure placement in the new area we settled on worked for the size we needed, and double check the access requirement that size would require. We ended up having to get a smaller tub to minimize the challenge/work of having to tear down fence posts - the smaller tub A6L would fit a standard 36 inches fence gate that our neighbor was nice enough to give us access to. We then only had to take out a fence panel between our properties to get access to our backyard. Then there was the ramp they had to use to get down to the patio where the tub would be installed. This required a few extra folks to accomplish - but was still cheaper that the crane option (had that even been possible given, again, our property and house layout and height etc. Our next house, I swear, will be one story and totally flat everywhere!) The tub itself had to be made at the factory (aside, there is an interesting YouTube video showing how Bullfrog tubs are made in the factory), but it was ready a week or two sooner than we were ready - since we had to get bids on the electrical what not. One expense we didn't expect would be so much was the electrical setup - we ended up having to replace our main panel in addition to the tub wiring itself since our current panel had no room to accommodate the added 250 v. We got from 2k to 5k on the bids for the entire work. Just mentioning it as another cost to consider. We wanted electrical to be through the attic but that was the more expensive route. So yeah, since the main panel was on the total opposite side of where tub was that was also another costlier thing. Anyway, now we have the tub installed. Hubby said the delivery guys were very nice. We have used the tub twice now and it’s really nice since it’s been so cold. I know, it really sounds counter intuitive to not use the tub when it’s so cold outside, but you try getting out of a toasty tub to a 32 degree outside temp, you will learn quickly to be more patient and wait for at least a 50 – 60 degrees outside temp next time. I notice I sleep better afterwards and my chronic lower back pain is really helped by the therapy jets. The smaller size actually ended up being perfect for the three of us who would be using it 99% of the time. We are also shorter folks so the ergonomics works out better. We also have more room in our tight patio as a result. I would say in closing that in this case, no matter how cost conscious or internet savvy you are, a local dealer definitely is worth their weight in gold (especially a great one like
Austin Pool Cleaners Provider Name Locked
) when it comes to hot tubs ...especially in our case. Bill and
Austin Pool Cleaners Provider Name Locked
were so easy to deal with, were very responsive and were a pleasure to work with. If only more local folks were like them, we'd never dread hiring out folks to do other projects we've been putting off. SORRY this got so long but when I have to pay a monthly fee to a site, I want to get as much review information on something that cost a lot of money.



- Carolanne F.
F

Rating
The work order/invoice was never completed. He asked for money upfront for parts and materials. I paid $940,00 for replacement of main pool canister and leaking jets at spa. Work was not completed and materials never delivered. I have repeatedly contacted and pleaded with him to perform as contracted. The request have brought not response. I have on several occasions between August and November 14, been promised that he would come within a few hours or sometimes the next day. However, he would fail to come to do the work contracted.
- Sondra B.
A

Rating
Austin Pool Cleaners Provider Name Locked
showed up on time and found the source of the leak within the 1.5 hour time limit. The leak was more than 3' underground near my back basement where the area had been backfilled by the contractor. I never would have found the leak without his expertise. This is the second time I've had to use them, and both times their work was within the given estimate and professional. I strongly recommend
Austin Pool Cleaners Provider Name Locked
.
- Richard L.
A

Rating
we've been doing business with
Austin Pool Cleaners Provider Name Locked
for 10-12 years and have never been disappointed.
He is an ace in communication, maintenance and repair.
We couldn't ask for a better, more reliable company do do business with.
Unqualified recommendation.
Austin Pool Cleaners Provider Name Locked

- Diana H.
A

Rating
Overall everything was great. Professional, good work, but when i got the bill my jaw dropped. All that I had done was a wall switch install and changing out a GFCI plug. The technician had trouble drilling through the wood in the attic and it ended up taking him 3.5 hours. If I had known it was going to cost this much, I would have attempted to do the work myself.
I understand they charge by the hour, but I don't think I should have been charged for the 1.5 hours it took for him to get the drill through the wood in the attic. I expected to pay $250 tops for about two hours of work plus materials. Twice that(and that was with 10% off coupon) was WAY too much.
Would not use again due to price.
- TonyShanyn S.
A

Rating
It turned out wonderfully. They have a great system. You can do everything online or over the phone. They'll send you email reminders about the appointments. we've been very pleased. The people that they send have been extremely responsive.
- Tricia P.
A

Rating
Appointment set up by phone with estimate. Leak check team (2 people) arrived on time (slightly early actually) and began work. Quickly and accurately identified leak. Completed entire pool check anyway. Made some small recommendations on potential improvements, suggestions on options to fix main leak, and described the situation in great detail. Very friendly, helpful, and personable staff. I made the suggested repair and pool no longer leaks. I will call them again if I ever have a pool or other plumbing leak problem.
- LANCE K.

All Pool Cleaners in Austin, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-TEX POOLS SPAS & BILLIARDS

907 N INTERSTATE HWY 35 C
Round Rock

ABC Home & Commercial Services

9475 E Hwy 290
Austin

Absolute Dermatology & Medi Spa

1103 Cypress Creek Rd
Cedar Park

ABSOLUTE SPA COVERS

1801 S WATER ST
Burnet

AC Electric

6803 Cactus Crossing
Austin

AcaPoolco Pool Services

PO Box 90924
Austin

Advantage Pool Services

PO Box 170611
Austin

AFFORDABLE SPAS

15405 FM 973 NORTH
Manor

ALL CITY POOLS & SPAS

16517 FM
Austin

All-Phase Property Services

208 Oak Ridge Dr
Pflugerville

Amazing Pool Service

13492 Research Blvd
Austin

American Home Shield

889 Ridge Lake Blvd

Americoat Austin

4503 Merle dr
Austin

Andys Sprinkler, Drainage & Lighting

3210 Commander Dr
Carrollton

Aqua Techs

Lewisville

Aqua-Logistics

PO Box 92362
Austin

Aquaman Pool & Spa

Po Box 26738
Austin

Aquantatious Pool Pros

PO Box 341205
Austin

Aquatek Pool Service

13492 N Hwy 183 PMB 535
Austin

Aquatic Balance Pool Services

PO Box 341675
Austin

AQUATIC INDUSTRIES INC

11880 RANCH ROAD
Leander

Around The Corner Spa Service

212 BASTIAN LANE
Georgetown

Austex Fence & Deck

7213 McNeil Dr
Austin

Austin Dreamscapes

P.O. Box 4302
Leander

Austin Handy Men

16501 Pearce

Austin Leak Detection

3616 Far West Blvd
Austin

Austin Spas & Pools

13686 N Hwy 183
Austin

Austin Urban Builders

9605 Streamside Dr
Austin

Austin Water Designs

9804 Lake Rdg Dr
Austin

Azure Pools

1600 Alpine Trl
San Marcos

Barringer Landscapes Inc

5013 Fountainwood Cir
Georgetown

BAYSIDE POOLS LLC

1601 Harvest Moon Place
Cedar Park

BENEDETTI ELECTRICAL SERVICES

1504 Clearwater Dr
Mckinney

BLUE HAVEN POOLS OF SAN ANTONIO & AUSTIN

7575 N LOOP 1604 W
San Antonio

BLUEBONNET POOLS

8108 MESA DR
Austin

Bob Dake Designs

San Marcos

Bob Faubion Pools

p.o. Box 3056
Cedar Park

Bradley Signature Pools

562 S. Hwy 123 #188
Seguin

Capitol Crew Trucking

2012 Alegria Rd
Austin

Cedar Park Concrete

10609 Settlers Trl
Austin

Cen Tex Plaster

9220-B Ranch To Market 2243
Leander

Clark Oldfather Pools

400 Parr Avenue
Spicewood

Clear Solutions Pool Company

1100 Pagedale Dr
Cedar Park

Cody Pools

2300 W Palmer Ln
Austin

Creations N Concrete

7402 Bourget Dr
Corpus Christi

Crystal Clear Pools & Spas

700 West Applegate Dr
Austin

Custom Plumbing Services

9511 Brown Ln
Austin

Deck Effects

8200 BREEZE WAY
Jonestown

Decked

8008 Manx Dr
Round Rock

Don Herron Pool Service

555 Guinevere Ln
Austin

DreamScape Design

8760-A Research Blvd
Austin

DreamScpapes Exterior Design

201 Hunters Crossing Blvd, Suite 10-192
Bastrop

Dude Pool

11500 Jollyville Rd
Austin

Dunman Electric, LLC

3327 W. Slaughter Ln
Austin

Easy Pool

101 Oak Haven Dr
Round Rock

Elite Pools of Austin Ltd

1018 Pier Branch Rd
Dripping Springs

ENOJ POOLS

600 W 28TH ST
Austin

Exotic Pools

PO BOX 170204
Austin

Extreme Pressure Washers

2215 Frate Barker Rd
Austin

Falkin Services Unlimited

2727 Lyons Rd.
Austin

Fielder Custom Pools

15101 N Flamingo Dr
Austin

Fielder Custom Pools

15101 N Flamingo Dr
Austin

Fine Line Remodeling

2404 La Rochelle Dr
Cedar Park

Fox Service Company II, LLC

4300 S Congress Ave
Austin

G & S POOL & SPA SERVICES

P.O. Box 796
Buda

GARRY CONNER CONSTRUCTION

16200 OAK GROVE RD
Buda

Genesis Pools

16238 Hwy 620
Austin

Glen's Pure Water Pool Repair

3401 Sanaloma Dr
Georgetown

GREEN HOUSE MALL

9900 RANCH ROAD 620 N
Austin

Guaranteed Electrical Services

2704 Crownspoint Dr
Austin

Guardian Pool Fences of South Texas

9106 Windward Trce
San Antonio

Gulf Stream Pool Covers Of Texas

13910 Murphy Rd
Stafford

H & H Tile & Plaster

31840 Ranch Rd 12
Dripping Springs

H & H Tile & Plaster

31840 Ranch Rd 12
Dripping Springs

H2OPro Pool Services

2900 N. Quinlan Park Road Suite B240
Austin

Hacienda

PO BOX 1047
Buda

Hample Pools & Service

1600 Cricket Hollow
Austin

Hill Country Commercial Communications H3C

2605 South Walker Dr
Leander

Hill Country Pools Inc

3720 Far West Blvd
Austin

HINES POOL & SPA INC

900 MCPHAUL ST
Austin

HOT TUBS OF AUSTIN

6301 W PARMER LN
Austin

INNOVATIVE POOLS & SPAS

13205 STILLFOREST ST
Austin

innovative pools and spas

308 church street
Georgetown

JC Electrical Services

14569 Robert I Walker
Austin

John Pack Custom Pools

1603 Northwest Blvd
Georgetown

Johnson Custom Pools

6514 McNeil Dr
Austin

Jumper Construction LLC

5141 Highway 71 East
Del Valle

K H & J ENTERPRISES

PO BOX 1539
Cedar Park

Keith Zars Pools

17427 San Pedro
San Antonio

Ken's Handyman Service

212 Hwy 21 E
Bastrop

Kleen Pool

PO Box 471267

Klock's Electric

8406 Bowling Green dr
Austin

LAKE AUSTIN POOLS

Po box 1146
Austin

Lake Travis Repair

20919 Mockingbird Ln.
Spicewood

LAKEWAY POOL MAINTENANCE

PO Box 340608
Austin

Leslie's Pool Suplies

12400 W HWY 71
Austin

LESLIE'S SWIMMING POOL SUPPLIES

116 Sundance Pkwy
Round Rock

LESLIE'S SWIMMING POOL SUPPLIES

12918 Shops Pkwy
Austin

LESLIE'S SWIMMING POOL SUPPLIES

1013 W University Ave
Georgetown

LESLIE'S SWIMMING POOL SUPPLIES

9900 S Interstate 35
Austin

LESLIE'S SWIMMING POOL SUPPLIES

1807 W Slaughter Ln
Austin

LESLIE'S SWIMMING POOL SUPPLIES

701 S CAPITAL OF TX HWY
Austin

LESLIE'S SWIMMING POOL SUPPLIES

6330 W Hwy 290
Austin

LESLIE'S SWIMMING POOL SUPPLIES

110 N IH-35
Round Rock

LESLIE'S SWIMMING POOL SUPPLIES

14010 N HWY 183
Austin

LESLIE'S SWIMMING POOL SUPPLIES

12400 W Hwy 71
Austin

LESLIE'S SWIMMING POOL SUPPLY

6326 BURNET RD
Austin

Lindgren Construction, Inc

209 Iris Ln
Buchanan Dam

LIQUID ASSETS

3601 S CONGRESS
Austin

LONE STAR POOL SVC

P O Box 340011
Austin

MAJESTIC POOLSCAPES INC

634 Speed Horse
Liberty Hill

Master Fix

16401 Westview Tr
Austin

McNeil Ranch Apartments

6280 McNeil Dr
Austin

Milk + Honey Spa & Salon Galleria

12700 Hill Country Blvd
Austin

Mr Spa Co

Austin

My Pool Guy

PO Box 2345
Cedar Park

My Pool Tech

21105 Santa Anna
Leander

Nikki’s Pool

1004 Cavalry Ride Trail
Austin

NOE ORTEGA

6900 EVELYN RD
Austin

North Austin Handyman

11000 Yucca Dr.
Austin

O'NEILL'S POOL REPAIR

5902 LAKESIDE TRL
Austin

Oakes Pool Service

800 High Rd.
San Marcos

OCEAN QUEST POOLS

10208 HWY 620 N.
Austin

OnCall Home Services

2029 Sorghum Hill Dr
Austin

Osprey Pool & Spa Service, LLC

6102 Harwin Ln
Austin

Paradise Pool Plastering Inc

PO Box 340316
Austin

Paradise Pools & Spas

1005 S Meadows Dr
Austin

Patriot Pool & Spa

PO Box 200787
Austin

Peppermint Patty Pools

216 Clarence Ct
Buda

PERFECT POOL CARE LLC

3250 HATCH RD
Cedar Park

Perfectly Clear Pools

9284 Sun Terrace Ct

PF Pools

1616 FM 685
Pflugerville

Pietri Perfect Pools, LLC

PO Box 153145
Austin

Piranha Pools

201 N. Mt. Rushmore Dr.
Cedar Park

Pool Chem Plus

4402 Williams Dr.
Round Rock

Pool Doctor

619 Barbara Way
Gatrot

POOL PRO CUSTOM POOLS & SPAS

10900 Research Blvd #160C PMB36
Austin

Pool Pros of Austin

15004 Dexler Dr
Austin

POOL SCAPES

3583 ROCKING J RD
Round Rock

Pool Specialist of Austin

15000 Kollmeyer Drive
Lakeway

Pool-Aide Inc

7919 W Highway 71
Austin

Pooltx

8760 A Research Blvd.
Austin

Premier Fiberglass, Inc.

6168 Turnersville Rd
Creedmoor

Premiere Hot Tubs Inc

6415 Burnet Ln
Austin

Prime Pool Service

1208 Rhondstat Run
Leander

PRISTINE POOLS

5005 Majestic Dr
Austin

Quality Custom Pools

755 Bent Wood Pl
Round Rock

Quality Handyman Services

8011 Niles Cove
Austin

Red Spectrum Energy

6400 Wolfcreek Pass
Austin

Reliable Pool Care

PO BOX 3805
Cedar Park

RELIABLE POOL SERVICE

PO BOX 2114
Red Oak

S & J LEYVA ELECTRIC

1508 E YAGER LN
Austin

SABER SYSTEMS

150 TEXAS AVE
Round Rock

SCALLON CUSTOM POOLS INC

1401 O'REILLY CT
Austin

SCP POOL CORP

2124 E SAINT ELMO RD
Austin

SCP POOL CORP

9230 NEILS THOMPSON DR
Austin

SELF CHEM

3608 BEE CAVE RD
Austin

SELF CHEM SVC

8860 Mountain Ridge Cir
Austin

SOFTSPAS-SOFTUB OF AUSTIN

4005 RANCH ROAD 620 S
Austin

Southwest Destructors

11804 N Lamar Blvd
Austin

SPA EXPO

14106 N. IH-35
Austin

Spa Tek

3311 Sesbania Dr
Austin

Sparkling Pool Service

2414 Edgecliff Path
Georgetown

SUNDANCE SPAS

13497 N HIGHWAY 183
Austin

Sunrise Solar

20681 FM 306
Canyon Lake

Sunsational Swim School

2535 Kettner Blvd

Sunset Co

9000 Jolly Hollow Dr
Austin

SUPERIOR LEAK DETECTION INC.

15511 SWAN CREEK DR
Houston

Superior Pool Products

200 Parker Dr
Austin

Sure Pool & Property Service, LLC.

2105 Lakehurst Rd
Austin

T n T Remodeling & Construction, LLC

700 Millcreek Ln
Leander

Texan Blue Pool Service

1890 Crown Drive Ste.1300
Dallas

Texanstar Pools & Spas

1330 Mission Trail
Salado

Texas Fiberglass Pools, Inc

2261 Crown Rd.
Dallas

Texas Flooring Installers LLC

17020 South Ih35 Suite H

Texas Pools and Patios

16264 San Pedro Ave
San Antonio

Texas Power Washing

602 Thrush Ave.
Austin

Texas Waterscapes Inc

3720 Gattis School Rd #800
Round Rock

The Ideal Makeover

5335 Pine Cliff Dr
Houston

The Kiwi Pool Company

4414 Russell Dr
Austin

The Pool Experts

5442 Walnut Grove Dr
Austin

The Remodel Pro

Address 1
Austin

Tile Concepts Inc

8716 Winter Wood Ct
Plano

TOTAL POOL AND SPA

603 Erin Cir
Leander

TRAVIS POOL COVERS

11801 Lochridge Dr
Austin

TREYS POOL & LANDSCAPE

207 N MOUNT RUSHMORE DR
Cedar Park

TRI COUNTY POOL SERVICE

1817 FLEISCHER DRIVE
Austin

Trident Pool Care

12403 Von Herff Ct
Austin

Tropical Pools of Austin Texas

2820 Mission Tejas Drive
Pflugerville

Twin Peak Pool Service

PO BOX 605
Liberty Hill

URETEK ICR GULF COAST

11603 WINDFERN RD
Houston

USA MANAGEMENT

10800 Alpharetta Hwy

WAREHOUSE POOL SUPPLY

13201 RANCH ROAD 620 N C 300
Austin

WAREHOUSE POOL SUPPLY

9600 S IH 35
Austin

WATER WORKS POOL & SPA

1110 LOS ESCONDIDOS ST
Marble Falls

Watermark Pros, LP

12133 Pecan St.
Austin

Watershaper Pools LLC

716 South Lamar Blvd
Austin

Waterview Pools, Inc.

11400 W Parmer Ln
Cedar Park

WESTLAKE POOL & SPA

3267 BEE CAVE RD 107 PMB 132
Austin

Wet-Tech's

17220 Rocky Ridge Rd
Austin

Xtreme Pools and Spas

103 Creek dr.
Georgetown

York Yoga

6501 Scenic Cove
Austin

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