"They arrived on time and were friendly, thorough, and professional. We were very pleased. We had most everything already boxed and disassembled. They wrapped everything in blanketrs and then with plastic. We are able to keep it wrapped while in storage ...more and they will refund the cost of each blanket at $12/each.....this cost is not in the $900 price above. "
Rated Review by Amy S.
"/2014I have had many different moves from do-it-yourself to corporate moves where price is not an issue and the move is "luxury" with every little thing wrapped and covered. A move with
is somewhere in between. For the ...more price, I think the service they provide is a good value. The guys who moved us were pleasant and very fast. A little more care could have been taken in packing, but sometimes you get what you pay for. I would use them again for a mid-priced move if I were paying for the move myself. If I had a company footing the tab I might select a more white glove service. "
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"This is one of the worst company to deal with. Their customer service, dispatch service sucks. All they want to do is lock you in contract and change price on you when they show up. There is no way to back off.
They tell you one date and change it, won't communicate with you, even after trying with numerous emails, voice mails etc.
Our ...more experience has been horrible. Do yourself a favor, try some other company. Do not believe their low ball quote, it is a complete scam.
WORST COMPANY EVER TO DEAL WITH. "
arrived 30 minutes late, but this was due to traffic congestion, which any long-time resident of
can certainly understand! They made up for lost time and quickly moved all my mother's furniture and belongings from an apartment in S.
to a senior ...more independent living residence in far N.
We had pre-packed everything, so all they had to do was load and unload.
were very courteous and professional and worked very fast. The entire 1 bedroom apartment furnishings and numerous boxes were moved in the minimum required time of 2 hours. So far, we have not found any move-related damage. They appeared to be very careful with everything, including 2 delicate glass and wood display cases. They also covered the door frame at the new apartment with a blanket to keep from damaging the entry.
This is the 2nd time we have contracted with
to move my parents. Two years ago they moved my mom & dad from San
to a senior facility in S.
. They were on-time for that move, and moved all my parent's furnishings in a very reasonable amount of time with no damage.
I would definitely use
Movers again, and highly recommend them. Both senior facilities mentioned above recommend
"After they found our house, the men did an excellent job moving our furniture. They were very professional and friendly, even though English appeared to be their second language. They were very polite and careful with our furniture and our walls in both houses. They were strong and able to fit a large desk through a small doorway that I thought was ...more totally impossible. Very impressive! I would certainly not hesitate to use these professional movers again. "
A and Chase. They were awesome.
I received a call 15 minutes before they were to arrive at the storage unit to let me know they were about 15 minutes out. 5 minutes past the bottom of the hour,
called to confirm the location as there was some confusion created by his GPS. They ...more arrived 10 minutes later. This was not a big deal to me because they proactively communicated.
Each piece of furniture was inspected for damage and then wrapped. Damaged pieces were documented. (Note, other than furniture, I had prepacked everything else in boxes, so there were not loose items). The handling of our items was done with great care. They also wrapped doorways and corners with packing mats.
Following a break for lunch, they unloaded all the items, inspecting each for damage. They assembled our master bed pretty quickly given there were no directions and quite a few pieces. The only thing missed was a beam put in backwards. They did ask me if everything looked ok and I overlooked this, so it's on me.
Lastly, they called out damage in our stairway, which has a 90 degree turn. I noticed a small scrap on one of the walls, but
informed me of another on the adjacent wall. The damage will need a little dry wall patch (no larger than 1/2 inch). To have them be so forward about this is a testament to the integrity behind this company per my experience.
All in all, it took 7.5 hrs with 30 minutes for lunch. "
), but had the Round Rock branch do the actual work and billing. Planning went smoothly. It was easy to do over the phone for a small move like this. Paperwork, time estimates, costs were all in line with what was predicted.
provided ...more fine info to allow us to prepare for the move. No damage or other problems occurred. Billing was available on the spot.