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Over 770 reviews for
Austin Direct Mailing Services from people just like you.

F
"I had the Fishers Mailing station create and print business cards for my husband. It was nice that they did'nt charge any setup or card creation fee. BUT it" was a long a tedious process to get the design done. I gave them an example of the format I wanted with detailed notes about the colors and setup. The first design they created was correct but they added in a color I hadn't asked for. When they gave me a second design, the colors were correct but they changed the design. Needless to say it was a long process to get the design finalized. I do admit that I made changes multiple times, but the business card I needed for my husband had to meet specific requirements and
should be respectful of that. So, after two and a half weeks the cards were ready to be printed. I made the payment and they told me the cards would be ready within 3-5 business days and that somenone would contact me when they were ready for pick up. It had been 5 business days and I hadn't received a call to pick up the cards, so I emailed the owner about the status. A few hours later I received a phone call confirming that the cards were ready and I should pick them up at the 71st street location. I found this odd, being that I live in Fishers and there is a Fishers Mailing Station location. I asked why I had to go down to 71st and the employee told me that I had requested that location. The only way I communicated with this company is via email and I never requested to pick up these cards from another location. Why would I go to 71st street if the Fishers location is where I was doing all the work???? So, I requested they deliver the cards to the Fishers location and said they'd do that later that day or at the very latest, early the next morning. Well, I had a family member try to pick up the cards the next morning and they weren't there! An employee said they were at the 71st location!!!!! How frustrating!!! I needed to have these cards in my hand that day and I didn't have time to be running around town because of someone elses ignorance. To top it all off, I contacted the FIshers location later on to express my deep dissatisfaction and the employee seemed like he couldn't care less that the company had really put me out. WORST of all, the owner of
soon called me to address my concerns but much to my surprise he wasn't concerned about me and my experience at all. He was interested in blaming me for how long it took to design the card; he rambled on and on about how he shouldv'e charged me more and called me a difficult customer!!!! Without ever trying to sympathize with me or offer an apology he suggested that he should throw away my cards and refund my money....wow....good business strategy there! WILL NEVER RETURN AND WOULD NEVER SUGGEST ANYONE DOES BUSINESS WITH
!!!!!!

-Megan L.

F
" This is not aimed at a specific location, but rather UPS in general as this was a multi state event, and I was only given the option of picking one site. As I" sit here with tears pouring down my face, and a lifetime of memories shattered around me, and I literally mean shattered, all I can say is do not EVER trust UPS with anything of value. I opened one box and there was not a single item that was not broken. And I am missing packages too. Many of my boxes arrived split open and re-taped, with items missing. Other boxes were crushed. And I do have a witness to this. There are to many details to go into, but suffice it to say, UPS is a horrid company. They have a claim service, but how do you put a price on memories. All I can say is go FedEx.

-Cynde W.

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Mailing Service reviews in Austin

F

Rating
I went in to see if they could box a very expensive phone for me to send back and the man was very rude to me. He grabbed the phone out of my hand before he was finished talking to the person in front of me. Naturally I held on to it, because I'm not used to people grabbing things out of my hand -- he made a comment --- " like I tried to do, when you kept holding on to the phone... in an extremely rude
Austin Direct Mailing Services Provider Name Locked
... " He was talking so fast and out of sequence like he was intoxicated? "Not saying he was... I have no idea, but--- just saying he acted like it."
At that time he slapped a couple of pieces of tape on the package and stapled it and told me he was going to "hold it" for the
Austin Direct Mailing Services Provider Name Locked
. I said, " NO" that's not what I wanted. I want you to help me package the phone so I can get a receipt of it being sent back to the phone company-- this is a very expensive phone and I want to be sure they get it. He said--- "the return label says USPS-- and he went on to explain to me in his derogatory fasion -- talking down to me... exactly what the USPS is.
I told him I know exactly what USPS is and what UPS is-- However I was thinking I could PAY for the package being packaged here and send it UPS vs USPS -- at my own expense for the piece of mind I could get receipt of it vs just dropping it in a box and hoping it gets there. I expected to pay money to UPS--- and not use the paid return label.
He would not listen to me and I took my package and left. No way was this guy going to "hold" my package for me and give to anyone. He was totally untrustworthy.
Bad Experience and I will never go back there. Never!!!

- gloria F.
F

Rating
Never give you time to answer the door, I think they ring the door bell and run back to their truck. By the time I got to the door I didn't even see the truck on my street. Hard for old or disabled people to get to the door so quickly. Also failed to
Austin Direct Mailing Services Provider Name Locked
the date and time of the next expected delivery.
- emerson S.
A

Rating
It is going great. I get an email every business day with a list from west palm,
Austin Direct Mailing Services Provider Name Locked
and Miami of any new business creation. I have the info I need to make the connections I need to grow my company.
Austin Direct Mailing Services Provider Name Locked

- Peter C.
F

Rating
My dad died just before Thanksgiving (my mom passed about 3 years ago), and one of the items in their house that I wanted to have is a beautifully and intrinsically hand-carved wooden swan that they had purchased when they lived in
Austin Direct Mailing Services Provider Name Locked
. It was about 15 pounds, and about 2 feet in length.
I took the swan and a few other small items to PakMail in
Austin Direct Mailing Services Provider Name Locked
SC to have them shipped to me at home, and I emphasized to
Austin Direct Mailing Services Provider Name Locked
at PakMail how fragile this swan was in particular. The wood itself was not fragile but the long swan neck could be broken if it was abused.
Austin Direct Mailing Services Provider Name Locked
assured me that they would pack the shipment with the utmost care and ensure its safe delivery. The shipping alone was about $185. I insured the shipment for $200, thinking that even if the swan arrived slightly damaged, it should be able to be repaired by a good woodworker for about that amount.
The box arrived more than a week later, a HUGE box, about 4 feet by 3 feet by 2 feet, and upon opening the box, which was very full of styrofoam peanuts and bubble wrap, the wooden swan's neck had been broken. It was a clean break. I called PakMail, who asked me to go get an estimate from a local woodworker. I did so and sent him the estimate (under $200), where his instructions were that I should wait to hear from him and he would file a claim with FedEx. I sent him pictures of the broken swan, as well as pictures of the box which showed no external visible damage.
Several days later, a FedEx truck came to my house, and the driver asked to pick up the broken swan. What? I did not know he was coming, nobody had said anything to me about this. I told the FedEx driver that I did not have the box anymore, and questioned him about whether or not the swan could be transported safely. He thought for a moment, then said that FedEx "does this all the time" and that he would ensure its safety. Although not offered, I would not let him take the swan without a receipt, so he (grudgingly) gave me a receipt with a claim number.
I called PakMail and told them about this.
Austin Direct Mailing Services Provider Name Locked
was upset since he said he had specifically told FedEx *NOT* to pick up the swan, but he said since I did not know any better nor had been told anything differently, it would be ok.
Not having heard anything from FedEx a week later, I called FedEx to inquire about the status of the swan, since I wanted to go ahead and get it repaired at the woodworker who had given me the estimate. After being transferred several times, I was told that the swan "had been damaged beyond recognition, and FedEx had DISPOSED of it". What?? DISPOSED OF IT? That was NOT their call and what about the driver who said he could transport it safely?? The FedEx supervisor took my statement to file a complaint against the driver but I knew in my heart that that would go nowhere.
Talking and emailing with
Austin Direct Mailing Services Provider Name Locked
Falch of FedEx (who apparently is the FedEx contact for PakMail), she finally told me after several more weeks that FedEx would take no responsibility for this, and that since the insurance claim for $200 had been paid (and PakMail also felt bad enough about this to refund the $185 paid for shipping), that they would close this case. I told her repeatedly that even if one were to ignore the tremendous sentimental value of a very special item owned by my recently deceased parents, several Google searches showed that purchasing a replacement equivalent piece would be $500-$1000.
FedEx has demonstrated their willful destruction of personal property, their negligence in handling it properly, their unwarranted decision to DISPOSE OF IT (their exact words), and their unwillingness to do ANYTHING about it. Is that the kind of company YOU want to use to ship items that have ANY value to you at all? For me in the future, no way.
- Jon A.
F

Rating
The company received my money order damaged through the mail. About a fourth of the money order was missing and the remains of the money order were returned to me. I then contacted the
Austin Direct Mailing Services Provider Name Locked
complaint department as well as my local post office. They explained to me that they were not responsible for the damages incurred on my money order. I am very unhappy with the way the
Austin Direct Mailing Services Provider Name Locked
service will not take responsibility for the way they had handled my mail. I feel like a lot of people are paying bills and communicating online to avoid using the post office for services such as this. After expressing my complaints with their complaint department and my local post office, they explained they would be calling me back and I am yet to receive that phone call. I have selected that I would use them again in the future as I have no choice.
- Laura L.
F

Rating
My wife and I had a package to send for the holidays. My wife stopped by this establishment for convenience reasons. There were no problems in the store and the package was promptly shipped. The cost on the other hand was outrageous. She requested basic ground shipping and was charged just shy of $57. Keep in mind this was a complete package, ready to go and only needed a label placed on it. After the fact (I was out of town when this occurred) I found that the package was sent FedEx and was sent a step up from ground shipping. I could have printed the FedEx label online for $29 for this same service. I could have printed a "ground shipping" label for less than $20. I was under the impression my wife was going to an actual FedEx or UPS facility and in the future will make sure that's what happens. I understand businesses have to make their "share", but a $28
Austin Direct Mailing Services Provider Name Locked
up for a shipping label? Really?
- Richard T.
F

Rating
These people are straight up rip offs! They sent me a temp to help me at work at the construction company who showed up 2 hours late, then had to leave early! They do not seem to listen when told exactly what is needed for help in the office. They always try to "sell" me on a person saying they have the perfect person for me. I will not use them again.
- Micah N.
A

Rating
I have been a customer here for about five years. I mailed Christmas packages today - (I'm always last minute with this chore).
At this point in time, the people that work here have to be so tired & stressed - at least, one would think so. But, as always, I was greeted with a friendly "hello, what can we do for you today?"
Austin Direct Mailing Services Provider Name Locked
&
Austin Direct Mailing Services Provider Name Locked
are the nicest people. Always friendly & relaxed, and just about every time I am in there, there are homemade cookies offered before I leave. I'm so glad I have their store to mail packages from, plus many other valuable services if needed. Thank you guys for outstanding service!
- JAYNA S.

All Direct Mailing Services in Austin

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1/2 Price Movers

11031 Perrin Beitel Rd
San Antonio

1st Choice Print & Sign

4101 Alexandria Ln
Austin

A PERFECT LIST CO

1708 HOUSTON ST
Austin

ACCOUNTEMPS

98 SAN JACINTO BLVD
Austin

ACCOUNTEMPS

10801 N MO PAC EXPY
Austin

AD PAGES MAGAZINE

9800 N LAMAR BLVD
Austin

ADDRESSING FOR SUCCESS

8406 ALABAMA DR
Austin

ALAMO MAIL SVC

9807 BROWN LN
Austin

ALL ABOUT MAIL INC

11109 BRISTA WAY
Austin

Amazon.com

PO Box 81226

AROUND THE CLOCK PHOTOGRAPHY

8127 MESA DR
Austin

AUS-TEX PRINTING & MAILING

2431 FORBES DR
Austin

AUST TEX MAILING

3504 E 4TH ST
Austin

AUSTIN HOMETOWN MAILING LISTS

815 BRAZOS ST
Austin

AUSTIN KEY SVC

876A RESEARCH BLVD
Austin

BestPrintBuy.com

1506 Providence Highway

BluAngel Cleaning

4600 Nuckols Crossing Road apt 1803
Austin

BLUE WALL SYSTEMS INC

12407 N MO PAC EXPY
Austin

CHRISTIAN SINGLE ADULTS

3613 WILLIAMS DR
Georgetown

COE INFORMATION

2709 S LAMAR BLVD
Austin

COOK MAIL SVC INC

9400 SPRINKLE RD
Austin

CORRECT ADDRESSING INC

2104 Tall Withers Cv
Austin

CREDIT CARD AGENT SHELBI

11712 BARCHETTA DR
Austin

DIRECT MAILERS DISCOUNT OUTLET

100 E Whitestone Blvd
Cedar Park

DISTRIBU TECH

6448 E HIGHWAY 290
Austin

ECSI INC

1807 SLAUGHTER LN W
Austin

ENOVELA DOT COM

504 CONGRESS AVE
Austin

FED EX WORLD SERVICE CTR

5811 TECHNI CENTER DR
Austin

FED EX WORLD SERVICE CTR

2001 HOWARD LN
Austin

FLYERS EXPRESS

3751 CASTLE ROCK DR
Austin

GALLERYWATCH COM

1011 SAN JACINTO BLVD
Austin

GALLERYWATCH.COM

8310 N CAPITAL OF TEXAS HWY
Austin

GINNY'S COMMERCIAL ACCOUNTS

1501 W ANDERSON LN
Austin

GOIN' POSTAL

201 HUNTERS CROSSING BLVD 10
Bastrop

GOLD COMMUNICATIONS

1617 W 6TH ST
Austin

GULF DIRECT

PO Box 142646
Austin

HOMEOWNERS PACK

9715 N FM 620
Austin

KINCAID MARKETING

4007 RIDGELEA DR
Austin

KWIK KOPY PRINTING

6507 JESTER BLVD
Austin

LIST STORE

500 E 53RD ST
Austin

LIVIN SOUTH AUSTIN

1704 1/2 S CONGRESS AVE
Austin

LONE STAR DIRECT

8222 N LAMAR BLVD
Austin

LONE STAR MAIL

115 SUNDANCE PKWY
Round Rock

LONGHORN COUPONS

9800 N LAMAR BLVD
Austin

MAGIC VALLEY DISTRIBUTION INC

7300 County Road 246
Caldwell

MAIL & ALL

2121 W PALMER LN
Austin

MAIL & CHECK EXPRESS

1420 CYPRESS CREEK RD
Cedar Park

Mail & More

1701 S. Mays
Round Rock

MAIL & MORE

9901 BRODIE LN
Austin

MAIL & MORE

925 HIGHWAY 80
San Marcos

MAIL DEPOT

4815 W BRAKER LN
Austin

MAIL DROP

2970 WILLIAMS DR
Georgetown

MAIL FAST FORWARD

PO Box 2582
Georgetown

MAIL INNOVATIONS

1132 Valwood Pkwy Ste 120
Carrollton

MAIL PROCESSING CTR

1620 LA JAITA DR
Cedar Park

MAIL SERVICES AT TEXAS STATE

1727 RANCH ROAD W
San Marcos

MAIL STOP

114 MILL RACE LN
Wimberley

MAIL STOP

107 RANCH RD 620 S
Austin

MAIL STOP

1101 THORPE LN
San Marcos

MAIL STORE

8650 SPICEWOOD SPRINGS RD 145
Austin

MAILBOX & MORE INC

1406 FM
Pflugerville

MAILING SYSTEMS OF SOUTH TEXAS

11209 IRON OAK TRL
Austin

MAILMAX DIRECT

5555 N LAMAR BLVD
Austin

MONEY MAILER

8303 N MOPAC EXPY
Austin

MyUS.com

4299 Express Lane

Newcheapmagazines.com

280 wildridge rd

OLSEN & SHUVALOV

1609 SHOAL CREEK BLVD
Austin

OLYMPIC PUBLISHING CO

109 W 7th St Ste 230
Georgetown

P C MAILING SVC INC

8120 EXCHANGE DR
Austin

Page1Rank

16238 Highway 620 N
Austin

PAK & SHIP PLUS

14900 AVERY RANCH BLVD
Austin

PAK MAIL Anderson Mill

13359 N HIGHWAY 183
Austin

PAK MAIL CTR

102 WONDER WORLD DR
San Marcos

PAK MAIL CTR

12901 N 135 SVC RD
Austin

PAK MAIL OF TAYLOR

100 CARLOS G PARKER BLD W 108
Taylor

PARAGON PRINTING & MAILING

10423 MCKALLA PL
Austin

Postal etc...

5350 Burnet Rd
Austin

Postnet

3720 Gattis School Rd
Round Rock

PRINT SHOPPE

1811 S CAPITAL OF TEXAS HWY
Austin

PrintMailPro.com

2500 Mchale Ct #100
Austin

Pro Movers

1605 Sunset dr
Marble Falls

PSI GROUP INC

4401 FREIDRICH LN
Austin

QUANTUM SYSTEMS INC

8702 CROSS PARK DR
Austin

QUANTUMDIGITAL INC

8702 CROSS PARK DR
Austin

Row

174 S Guadalupe St Ste 204
San Marcos

SCHULZ & CO

2215 W BRAKER LN
Austin

SELL MAIL

1515 AQUARENA SPRINGS DR
San Marcos

SMART MAIL

2200 TILLERY ST
Austin

Stratton's BluAngel Cleaning

4600 Nuckols Crossing Road apt 1803
Austin

STUFFERS MAIL HOUSE

5314 CAMERON RD
Austin

TEXAS GOLD

305 S CONGRESS AVE
Austin

TEXAS MAILHOUSE INC

8606 WALL ST
Austin

The UPS Store

100 E Whitestone Blvd
Cedar Park

UPS STORE

1567 MAIN ST
Buda

UPS STORE

100 COMMONS RD
Dripping Springs

UPS STORE

1102 S AUSTIN AVE
Georgetown

UPS STORE

9225 W PARMER LN
Austin

UPS STORE

3616 FAR WEST BLVD
Austin

UPS STORE

4301 W WILLIAM CANNON DR
Austin

UPS STORE

1101 W 34th St
Austin

UPS STORE

2541 S I H 35
Round Rock

UPS STORE

402 W PALM VALLEY BLVD
Round Rock

UPS STORE

450 N GUADALUPE ST
San Marcos

UPS STORE

815 BRAZOS ST
Austin

UPS STORE

603 W 13TH ST
Austin

UPS STORE

3005 S LAMAR BLVD
Austin

UPS STORE

2002 GUADALUPE ST
Austin

UPS STORE

1779 WELLS BRANCH PKWY
Austin

UPS STORE

7010 W HIGHWAY 71
Austin

UPS STORE

6800 W GATE BLVD
Austin

UPS STORE

3267 BEE CAVE RD
Austin

UPS STORE

13492 N HIGHWAY 183
Austin

UPS STORE

7301 BURNET RD
Austin

UPS STORE

4500 WILLIAMS DR
Georgetown

UPS STORE

900 PECAN ST E
Pflugerville

UPS STORE

7301 RANCH ROAD 620 N
Austin

UPS STORE

2303 RANCH ROAD 620 S
Austin

We Deliver Texas Process Server

P. O. Box 142623
Austin

WILLIAMS LEA

111 CONGRESS AVE
Austin

WINNING DIRECTIONS

3355 BEE CAVE RD
Austin

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