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Austin Internet Service Articles
Internet Service reviews in Austin
Our technician was spot on - he replaced the connections in the line, and replaced the modem without question.
He also sat there and diagnosed the signal - talking shop, basically - with me until we were both satisfied with the outcome.
The technicians that are employed by TWC are the true front men to good customer service of TWC.
Overall, I am satisfied with TWC, and they are pushing up their speeds on broadband, because of Google competition that is on its way, only time will tell if they can keep customers in the
there was a problem in my area. When I finally figured out how to talk
to a real person, via the chat feature, that person said there was no
reported problem in my area. I was without service for 2 days; reset
the cable box twice; finally came back on its own.
He suggested I call and
Over the last few years, we have had serious, long-term ongoing problems maintaining an adequate
internet connection and connection speeds with /> We have placed numerous calls to
technicians visit our property. Each of these visits have required my us to take time off of work. Two of these visits were required due to mistakes made by technicians. We were assured by the last technician that our service would be functioning normally; however, this has not happened.
It is unclear to me that
service. I am at a loss for how to receive the service that we pay for from
I moved my two domains over to
so ago. Their “unlimited space” was in reality only 10GB. I started posting my
site of 16Gb. When asking their tech why I was only given 10GB on an unlimited package
I was told once I was close to reaching my 10GBs they would increase the limit.
I posted 9.5GB up the first night. The next day I emailed tech support to get
my space increased. I was then told I could not post pictures or just about
anything else but links to other sites. I asked to cancel my account after only
having it for 2 days. Their tech guy was a real jerk. It took them three weeks And
several emails and phone calls to credit my account back after their “fees” were taken out.
I then tried to move my two domains back to the original registrar of GoDaddy.
actively blocked the transfer back to the original registrar and gave me the
reason of it was less than the 60 days ICANN would allow. Per ICANN rules I’m allowed
to move the domains back to the original registrar before the 60 days. I emailed
them back saying that over a week ago and no reply. I filed a written complaint
with ICANN and am waiting the 5 days
purposely delaying the transfer of my domains away from their bad service. I
have to send emails to the same tech that is causing all of the problems just
to make a DNS change as I have lost control over my sites. I would tell
everyone I know to avoid using
worst registrar / web hosting company I have ever dealt with. I’m the director
of IT at a major medical practice. My sites are for posting pictures of my
family and vacations along with the tools I use for work. I have paid for my two domains up front, one for 2 years
and the other for one. I have no access to my domains and their tech guy is actively
blocking the transfer to my original registrar.
I was with GoDaddy for years with no complaints. I was
looking to save some money but ended up in a nightmare. GoDaddy never once said
anything about what I had on my site the entire time it was on their servers. I
have reposted my site back to GoDaddy and they still have not complained about
anything on my site.
I would tell everyone to avoid doing any business with
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
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