Austin Home Improvement Stores

in Austin, TX

Home Improvement Store Reviews in Austin

A

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did an outstanding job from start to finish. Their sales rep came out and did a thorough assessment of our needs prior to ordering materials and creating the milling blades necessary to achieve the desired profile. We were given a tour of their facility and saw the heavy-duty equipment that would turn each board into a functional piece of art, with machine precision to 1/10,000th of an inch. When the slats were ready, Vintage sent a talented finishing carpenter to do the installation. The process took time, as each slat was installed at a 45 degree angle to the walls of the dining room, which would allow a different 'look' as one walked around the room. Each slat also had to be grooved at top and bottom to fit around metal placement cleats, and had to be aligned and spaced apart perfectly for the overall pattern to work properly. We are very pleased with the end result and credit
for their professionalism, attention to detail and superior craftsmanship. We have no hesitation in recommending their services.

- Brian D.
A

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There is no question in my mind that the service at
far exceeds that of the other big box home supply stores such as McCoys and Home Depot. On my last visit I was asked by no less than 5 associates if they could assist me in finding something (which they did). I go out of my way to shop at
because the service is really that much better. The service at McCoys near my home (290 and Nutty Brown) is non-existent and there selection is pathetic compared to
. I've also shopped at the Home Depot in Dripping Springs and while it's a good store with decent service it still does not hold a candle to
. When we purchased our
lawn tractor we were assisted by
, who was excellent. I prefer
even over the local shops and I have a strong preference to shop locally.
- Clint C.

Austin Home Improvement Store Articles

Home Improvement Store reviews in Austin

F

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We ordered AND PAID IN FULL for the items over a month in advance with specific instructions of the delivery date. The sales representative asked us to call a week ahead of the delivery, which we did. The morning of the delivery they called to confirm that we would be there. At the delivery time, the truck pulled up with no toilets whatsoever and no one at any point along the way had mentioned that there was any problem. Our plumber was due any moment to install two of the three toilets and
Austin Lumber Stores Provider Name Locked
not only did not return our phone calls, but when they finally responded to an email, they did not even have the customer service savvy to apologize. We finally received two of the toilets the next day and the third an entire WEEK later. Again, no apology from
Austin Lumber Stores Provider Name Locked
.
- KELLI R.
B

Rating
The installation contractors used by
Austin Lumber Stores Provider Name Locked
executed perfectly. However
Austin Lumber Stores Provider Name Locked
' scheduling service proved to be a joke. If it had not been for the dedication of their floor salesperson, who took personal responsibility for supervising the efforts of the schedulers, the installation would have been a disaster. THANKS,
Austin Lumber Stores Provider Name Locked
!
- Robert M.
F

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I bought a washing machine. It didnt work when they came and installed it. They have had three people out to fix it but it still has not worked. It flooded my new house and they have not replaced the washing machine to this day. They have not honored their warranty.
- SANDY B.
A

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This was a pleasant experience overall.
Austin Lumber Stores Provider Name Locked
was very friendly, courteous, and knowledgeable about ovens. He was able to take the oven apart within about fifteen minutes. He gave me an estimated price to replace the part, but let me know that I could get new oven comparable to the one I had for about the same price as the repair. He let me think about what I wanted to do after letting me know that he did have the parts for my oven and could perform the repair if I wanted. I decided to forgo the repair and just get a new oven. He offered me coupons for a new oven from
Austin Lumber Stores Provider Name Locked
. He also asked me if I needed anything else repaired while he was there. Another plus about
Austin Lumber Stores Provider Name Locked
repair, is that you can schedule your repair on their website, picking the best time and date that fits your schedule.
- Symone A.
A

Rating
Austin Lumber Stores Provider Name Locked
was very prompt. In fact, I was surprised they came so quickly. The man was professional and clean cut and he went right to work and had it fixed quickly. He was honest with me about what was wrong and I felt he was very trustworthy and dependable.
- LEE C.
A

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You get a whole new experience when you enter this store. Friendly workers
Austin Lumber Stores Provider Name Locked
you and provide incredible service. Not at all like those large "box" home improvement stores that barely recognize their customers entering the door and employees who become scarce when you really need help. Ace sales agents will walk you through the store, even helping me find the right screws to match some hardware. The paint section is great, carrying high quality
Austin Lumber Stores Provider Name Locked
paints! And your kids can enjoy the free fresh popped popcorn so mom or dad can shop with ease. Within two visits, the manager and others recognized me and also my knew my kids names. Again, if you want home town friendly service, this is the place to shop!
- Denise S.
A

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They were right on time or early everyday and did a great job. What I liked about the price was that I got a 12 month interest free rate to pay for it, which is really good. The painter that came was contracted by Home Depot and he did excellent work.
- JACQUIE S.
F

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The initial service was fair, but once we paid for the shower system, customer service fell to zero. We paid for overnight shipping, and it has been over 2 weeks and we're still waiting. The owner is rude, unaccomodating, and doesn't care about assisting customers. He refuses to answer any questions or assist in resolving issues. I contacted the shower system manufacturer who stated our particular system could not have been shipped overnight because there is a 4 to 5 week turnaround on that particular system. The manufacturer also stated company representatives inform their vendors to tell customers of the long turnaround time. We were not given this information. When I complained, the owner refused to refund my money or even listen or talk to me. This is the most uncooperative owner and worst customer service I have ever encountered. I have filed complaints with the TX AG's office and the BBB. I DO NOT recommend
Austin Lumber Stores Provider Name Locked
to anyone.
- RON G.
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All Lumber Stores in Austin, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Dollar Tile Inc

17020 S Interstate 35
Buda, TX

DUMAS HARDWARE CO

6448 E HIGHWAY 290
Austin, TX

E.L. Foust Company Inc

754 N Industrial Dr
Elmhurst, IL

EAGLE CORDELL CONCRETE

1409 ROYSTON LN
Round Rock, TX

EASTSIDE LAWNMOWER REPAIRS

104 1/2 BRUSHY ST
Austin, TX

Easy Lending Source

12218 Jones Rd
Houston, TX

ECO-WISE

110 W ELIZABETH
Austin, TX

ECONOMY SUPPLY CO

4708 E 7TH ST
Austin, TX

ENERLOC BUILDING SYSTEMS INC

4315 GUADALUPE ST
Austin, TX

Falkin Services Unlimited

2727 Lyons Rd.
Austin, TX

FASTENAL CO

2970 HIGHWAY 123
San Marcos, TX

FINER LIVING

33 CYPRESS BLVD
Round Rock, TX

FLOOR DEPOT

601 E WHITESTONE BLVD
Cedar Park, TX

FLORENCE HARDWARE

219 E MAIN ST
Florence, TX

FORMLESS BUILDING SYSTEMS INC

217 N C M ALLEN PKWY
San Marcos, TX

FOXWORTH GALBRAITH CO

205 W 9TH ST
Austin, TX

FOXWORTH-GALBRAITH LUMBER CO

950 BRUSHY CREEK RD
Cedar Park, TX

Garage Storage Cabinet Systems

641 Allendale Road
King Of Prussia, PA

Garland Insulating Ltd

PO Box 550368
Dallas, TX

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