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Over 2,065 reviews for
Austin Gas Fireplaces from people just like you.

A
"Family business, very responsive, able to make an appointment within a few days of calling. Young man took measurements, had a brochure of styles, was knowledgeable" about different log sets and about gas hook up. I was offered the option of seeing the sets in the store (Cedar Park), but chose one from the pictures. Able to order and install two days later - very prompt, very patient and informative about the set and use. Have been pleased with the results, both aesthetically and in warming the room better than wood fires.

-Margaret L.

A
"From the moment we walked in the door at their store to shop for the
until the moment that the installers walked out of our house after they" finished the installation, we have been super impressed with every aspect of this business! This is a family owned and run business. The son,
, that was working the store the day we walked in, was super knowledgeable, friendly and helpful. He patiently answered all of our questions and was upfront about all of our options but was never pushy in any way. We left their store and went and shopped several other stores around town. The prices at
were very competitive and the quality seemed to be higher than other places. Plus they were the most helpful of all the stores we shopped. So, we went back and purchased from them and we could not be happier! Today they came out and installed the logs. A son and daughter in the family were the install team. They were also extremely nice, polite, knowledgeable and efficient.. They were very respectful of my home and everything was cleaned up just perfectly by the time they were done. They were super quick to install it and took the time to show us all the features of our new fireplace and go over proper usage. I am extremely impressed with this family run business and I will highly recommend them to anyone I know based on this fantastic experience.

-Amy M.

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Local Articles in Austin

What are the dangers of using vent-free gas logs?

When burning gas, several by-products of combustion are produced that can be dangerous to your health. Learn the best way to circumvent danger with gas logs.

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Gas Log Service reviews in Austin

A

Rating
Before arrival to the house
Austin Gas Fireplaces Provider Name Locked
kept in contact with us regarding the appointment time to let us know they would arrive as promised. However on the day of the appointment when they completed the job before us early they called and asked if they could come early.
Upon arrival they introduced themselves and explained what they were going to do.
They were careful to spread a blanket on the floor so not to make a mess.
After they installed the logs and made sure the fireplace worked properly. They then addressed any questions and concerns we had about using the fireplace.
Both young men were very nice, patient and courteous.
We will use
Austin Gas Fireplaces Provider Name Locked
should the need arise again.


- Martha Becky R.
A

Rating
I called the company, explained I wanted my gas fireplace up and running. Couldn't get it to turn on anymore. They set the appt the next day, came out ahead of time, came in, replaced the batteries in the igniter box, checked everything to make sure all was well, rearranged my
Austin Gas Fireplaces Provider Name Locked
for better flame, light the pilot light and all was well, just in time for the cold weather we are having here. The $65 service fee was well worth it. Great company to deal with.
- Don C.
A

Rating
They were on-time, professional and everything I expected on the fireplace. Then my A/C unit went out last night so I called them this morning to see if they could come out and take a look. They scheduled me for this afternoon and were on-time, fixed a few problems, great price and service, and really happy they came out on the same day I called.
Austin Gas Fireplaces Provider Name Locked
came out and did a real professional job, I think he's a real honest guy and didn't try to over-charge me. I will use them the next time I need help
- Del E.
A

Rating
Austin Gas Fireplaces Provider Name Locked
started with the toilet. Immediately ran into a problem removing. When he lifted the toilet most of the flange broke off and went with the old toilet. This didn't phase him. He went to his truck and brought in a new flange and tools to remove the remainder of the old flange. Problem solved. Installed new toilet. Done. Replaced faucet, cleaned drains on both sides of vanity sinks. Removed cap from gas in the fireplace and connected the new gas log set to the gas. Done. No problems.
- Valerie A.
A

Rating
Overall, it went well. The only two comments that I have is: 1)When we bought the fire logs they first directed us to the more expensive sets. Only when I informed them what our neighbor had paid did they show us the cheaper sets, and, 2)They over scheduled the installer; as result he had to come back a second time.
- KEN K.
F

Rating
Work was never performed - after initial examination (in which contractor said he needed another part), he never called back (in spite of his saying he would) re: next appointment - over the next two days, I called him back each day, to hear the same "I'll get to it today", "this afternoon", "tomorrow morning", etc. I ended up canceling - this contractor is unreliable and untrustworthy. Estimated cost was $120.
- ASHU T.
A

Rating
Wow, they are a model of efficiency and quality. I was very impressed by my salesperson (who I believe was the owner) and the installation person. BOTH exceedingly knowledgeable and professional. I really enjoy doing business with folks who have their brains and are organized!! I had previously tried to get gas logs at a competitor, and nobody knew anything, etc. etc. Forget that! So I headed to
Austin Gas Fireplaces Provider Name Locked
and highly recommend them, as all of my questions and logistical questions were answered immediately and the whole process was painless.
- LISA K.
A

Rating
Austin Gas Fireplaces Provider Name Locked
was able to translate the architectural plans, and help guide me along the 8 month journey with the multiple changes and decisions that inevitably occur with a large project of this scope into a beautiful final result. His experience and knowledge were evident in his thoughtful consideration of options on how to cost effectively address issues as encountered. In particular his knowledge with masonry and construction techniques were demonstrated on a custom travertine window design that he was able to resolve. I always found
Austin Gas Fireplaces Provider Name Locked
to be available for questions and pleasant to work with. Would utilize
Austin Gas Fireplaces Provider Name Locked
and Construction again without reservations.
- Robert P.

All Gas Fireplaces in Austin

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Absolute Chimney Experts

5419 Montview St.
Austin

AC Pros HVAC

4500 Steiner Ranch Blvd
Austin

Allstate Plumbing

1914-A West Howard Ln
Austin

Bishop Air Control

111 Ramble Ln Ste 120
Austin

Capitol Chimney Service

411 Windsor Ln
New Braunfels

Certified Plumbing Company

6435 W Jefferson Blvd

Chimney & Wildlife Specialists

5706 E. Mockingbird Ln
Dallas

CHURCHILL'S FIRESIDE & PATIO

3300 BEE CAVES RD
Austin

Discount Hearth Inc

PO Box 195237

Ember Outdoor Kitchens

21204 Kathy Lane

Ernie’s Plumbing Service Inc

2340 Superior Dr
Austin

Ferguson Remodeling & Construction LLC

651 N Us Highway 183
Leander

FLO Grills of Austin

13359 Hwy 183 North
Austin

Foster's Plumbing Co.

220 King Elder Lane
Leander

Gas Logs Express & BBQ, LLC

200 South Bell Boulevard
Cedar Park

GEORGETOWN PROPANE LLC

6504 W HWY 29
Georgetown

Grillin' Spaces, LLC.

P.O. 78691
Pflugerville

Harper Plumbing

P.O. Box 106
San Marcos

Heart of Texas Chimney Service

6808 Lost Valley
Austin

L Nelson Remodeling

6800-132 Westgate Blvd
Austin

MacLin Plumbing Co., Inc.

651 N US Highway 183
Leander

My Chimney Cleaning

11126 Jollyville Road Ste C
Austin

PARRISH & CO INC

3600 E OLD SETTLERS BLVD
Round Rock

Stocker Plumbing

PO Box 535642
Grand Prairie

Top Hat Chimney Sweeps LLC

12407 US Highway 290 E Ste 5010
Manor

Tri Supply Co

3741 Drossett Dr
Austin

Wolfman Chimney and Wildlife

961 Brown Rock Dr
New Braunfels

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